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WHITE CASTLE SYSTEMS INC

2356 W ROOSEVELT RD, CHICAGO, IL 60608 · Restaurant

Inspection summary

WHITE CASTLE SYSTEMS INC has been inspected 17 times by Chicago Department of Public Health since January 21, 2011. The most recent inspection, on September 29, 2026, recorded 8 infractions.

3 of 17 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 8 infractions recorded. The higher-risk findings here relate to: Food temperature control, Cleaning and sanitizing and Protecting food from contamination.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 4 times across 3 separate inspections, most recently on May 10, 2016. For example: FACILITIES TO MAINTAIN PROPER TEMPERATURE

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 3 times across 2 separate inspections, most recently on September 29, 2026. For example: NON-FOOD/FOOD CONTACT SURFACES CLEAN

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded once on September 29, 2026. For example: CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded once on May 6, 2016. For example: NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 21 times across 13 separate inspections, most recently on September 29, 2026. For example: PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

About this data

These results come from Chicago Department of Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

17 inspections

  1. Complaint

    8 infractions

    • 39. CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY
      • INTERIOR OF ICE MACHINE IN NEED OF DETAIL CLEANING TO REMOVE ALL BUILD UP INSTRUCTED TO DETAIL CLEAN MAINTAIN
    • 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
      • RUBBER GASKETS ON REACH IN COOLER IN NEED OF CLEANING AND REPLACING. GASKETS WITH FOOD BUILD UP AND IN POOR REPAIR. INSTRUCTED TO REPLACE AND MAINTAIN
    • 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN
      • THE FOOD CONTACT SURFACES OF ALL COOKING EQUIPMENT IN NEED OF DETAIL CLEANING TO REMOVE ALL FOOD AND GREASE BUILD UP. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN
    • 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN
      • THE INTERIOR OF ALL REACH IN COOLERS, FREEZERS AND WALKIN IN NEED OF DETAIL CLEANING TO REMOVE ALL FOOD SPILLS. INSTRUCTED TO DETAIL CLEAN ALL EQUIPMENT TO REMOVE ALL FOOD AND GREASE BUILD UP.
    • 51. PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
      • LEAK ABOVE MOPE SINK IN NEED OF CORRECTING. CORRECT TO STOP WATER LEAK.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • FLOORS THROUGHOUT PREP AREA IN NEED OF DETAIL CLEANING TO REMOVE ALL FOOD AND GREASE SPILLS. OBSERVED FOOD SPILLS IN CORNERS AND UNDER TABLES. FLOORS ARE VERY SLIPPERY FROM ALL THE GREASE BUILD UP. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • CEILING IN CUSTOMER AREA AND THROUGHOUT PREP AREA IN NEED OF DETAIL CLEANING TO REMOVE DUST AND WATER DAMAGE. INSTRUCTED TO CORRECT AND MAINTAIN
    • 56. ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
      • HOOD VENTS IN NEED OF CLEANING TO REMOVE ALL DUST AND GREASE BUILD UP. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN
  2. Complaint

    3 infractions

    • 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN
      • 4-601.11 OBSERVED INTERIOR OF ALL COOKING EQUIPMENT AND REFRIGERATION AND FREEZER UNITS NEED TO BE CLEANED. INSTRUCTED TO CLEAN.
    • 51. PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
      • 5-205.15 OBSERVED SLOW DRAINING HAND WASHING SINK IN THE TOILET ROOM. INSTRUCTED TO REPAIR.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • 6-501.12 OBSERVED FLOORS THROUGHOUT THE ENTIRE FACILITY WITH ACCUMULATED FOOD, GREASE, AND DIRT DEBRIS. INSTRUCTED TO CLEAN UNDER AND BEHIND ALL EQUIPMENT, UNDER THE 3 COMPARTMENT SINK AND IN THE TOILET ROOM.
  3. Complaint

    4 infractions

    • 51. PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
      • 5-205.15 OBSERVED A SLOW DRAINING HAND WASHING SINK LOCATED IN THE TOILET ROOM. INSTRUCTED TO REPAIR.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • 6-501.114 OBSERVED CLUTTER AND ITEMA STORED ON THE FLOOR IN THE TOILET ROOM AND OFFICE. INSTRUCTED TO ORGANIZE, REMOVE UNNECESSARY CLUTTER AND ELEVATE EVERYTHING AT LEAST 6 INCHES FROM THE GROUND.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • 6-501.12 OBSERVED FLOORS THROUGHOUT THE FACILITY WITH ACCUMULATED DIRT AND FOOD DEBRIS. INSTRUCTED TO CLEAN ALL FLOORS UNDER AND BEHIND ALL EQUIPMENT AND ALONG THE WALLS AND IN ALL CORNERS.
    • 57. ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING
      • 2-102.13 OBSERVED ONE MALE AND ONE FEMALE FOOD HANDLERS WITHOUT PROOF OF FOOD HANDLER TRAINING. INSTRUCTED TO MEET REQUIREMENT FOR ALL FOOD HANDLERS WITHIN 30 DAYS OF HIRE.
  4. Complaint Re-Inspection

    0 infractions

  5. Complaint

    2 infractions

    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • OBSERVED THE FLOORS IN THE FRONT PREP AREA WITH FOOD DEBRIS AND GREASE, THE COOKING EQUIPMENT WITH ACCUMULATION OF GREASE ON THE SIDES AND FRONT OF EQUIPMENT AND THE TOILET ROOM VENTILATION FAN WITH ACCUMULATION OF DUST. INSTRUCTED TO CLEAN AND MAINTAIN
    • 60. PREVIOUS CORE VIOLATION CORRECTED
      • CONTINUED NON COMPLIANCE FOR VIOLATION 53 OBSERVED THE UNISEX TOILET ROOM TRASH RECEPTACLE WITHOUT COVER, INSTRUCTED TO PROVIDE COVER. CORE VIOLATIONS NOT CORRECTED BY THE TIME FRAME SPECIFIED ON THE PREVIOUS INSPECTION REPORT (2355721) ARE CLASSIFIED AS A PRIORITY FOUNDATION VIOLATION 7-42-090. INSTRUCTED TO PROVIDE AND MAINTAIN
  6. Canvass

    4 infractions

    • 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
      • OBSERVED THE WALK-IN FREEZER COMPRESSOR WITH EXCESSIVE ICE INSTRUCTED TO HAVE REPAIRED, REMOVE THE ICE, AND MAINTAIN.
    • 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
      • OBSERVED THE FOLLOWING NOT CLEAN THE TOASTER OVEN, INTERIOR AND EXTERIOR OF THE FRYERS, AND FRYER DOORS, CHEESE MACHINE DRIP TRAY, INSTRUCTED TO CLEAN.
    • 53. TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED
      • OBSERVED THE UNISEX TOILETROOM TRASH RECEPTACLE WITHOUT COVER, INSTRUCTED TO PROVIDE COVER.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • OBSERVED THE FLOOR UNDER THE UNDERCOUNTER COOLERS, FRYERS, AND DRY STORAGE AREA NOT CLEAN, INSTRUCTED TO CLEAN.
  7. Canvass

    2 infractions

    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • DETAIL CLEAN THE INTERIOR OF THE DEEP FRYERS.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • CLEAN THE FOOD DEBRIS ON THE FLOOR OF THE WALK-IN COOLER.
  8. Complaint Re-Inspection

    0 infractions

  9. Complaint Re-Inspection

    3 infractions

    • 2. FACILITIES TO MAINTAIN PROPER TEMPERATURE
      • OBSERVED TAGGED UNIT NOT AT THE PROPER TEMPERATURE OF 40F OR BELOW. AT THE TIME OF REINSPECTION TAGGED UNIT WAS AT 50.8F. INSTRUCTED TO REPAIR AND CONTACT THE CHICAGO DEPARTMENT OF PUBLIC HEALTH VIA FAX OR EMAIL WHEN UNIT IS REGISTERING 40F OR BELOW. CRITICAL VIOLATION 7-38-005(A)
    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • OBSERVED THE INSIDE OF ALL PREP TABLES, FREEZERS AND REFRIGERATION UNITS WITH MINOR FOOD DEBRIS. INSTRUCTED TO CLEAN AND MAINTAIN
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • OBSERVED FLOORS WITH MINOR FOOD AND DIRT DEBRIS. INSTRUCTED TO CLEAN AND MAINTAIN.
  10. Short Form Complaint

    7 infractions

    • 2. FACILITIES TO MAINTAIN PROPER TEMPERATURE
      • OBSERVED A PREP COOLER NOT AT THE PROPER TEMPERATURE OF 40F OR BELOW. TEMPERATURE OF SAID COOLER WAS 54.0F AT THE TIME OF THE INSPECTION. INSTRUCTED TO MAINTAIN A LOG TO ENSURE ALL UNITS ARE AT THE PROPER TEMPERATURE OF 40F AND BELOW AT ALL TIMES. UNIT TAGGED BY CDPH AND HELD FOR INSPECTION. CRITICAL VIOLATION 7-38-005(A).
    • 3. POTENTIALLY HAZARDOUS FOOD MEETS TEMPERATURE REQUIREMENT DURING STORAGE, PREPARATION DISPLAY AND SERVICE
      • OBSERVED POTENTIALLY HAZARDOUS FOODS (CHEESE) IN CONTAINERS NEXT TO THE GRILL AND INSIDE OF PREP COOLER AT IMPROPER TEMPERATURES. TEMPERATURES OF 20 LBS. OF CHEESE RANGED FROM 52.8F-57.4F. MANAGER VOLUNTEERINGLY DISCARDED AND DENATURED SAID ITEMS. INSTRUCTED TO MAINTAIN A LOG FOR CHEESE ON THE PREP TABLE AND TO ENSURE CHEESE IS STORED AT 40F OR BELOW INSIDE OF PREP COOLER AT ALL TIMES. CRITICAL VIOLATION 7-38-005(A).
    • 18. NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS
      • OBSERVED ABOUT 10 SMALL FLIES IN VARIOUS AREAS OF THE FOOD PREP AREA AND IN THE OFFICE. INSTRUCTED TO CLEAN AND SANITIZE AFFECTED AREAS. RECOMMENDED CONTACTING PEST CONTROL FOR SERVICE. SERIOUS VIOLATION 7-38-020.
    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • OBSERVED THE INSIDE OF ALL PREP TABLES, FREEZERS AND REFRIGERATION UNITS WITH MINOR FOOD DEBRIS. INSTRUCTED TO CLEAN AND MAINTAIN.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • OBSERVED FLOORS WITH MINOR FOOD AND DIRT DEBRIS. INSTRUCTED TO CLEAN AND MAINTAIN.
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • OBSERVED WALL BASES UNDER 3 COMPARTMENT SINK AND IN WASHROOM NEEDS TO BE RE-SEALED. INSTRUCTED TO SEAL AND MAINTAIN.
    • 41. PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED
      • OBSERVED MOP HEADS STORED IN BUCKETS. INSTRUCTED TO STORE ALL MOP HEADS UPRIGHT AND MAINTAIN.
  11. Complaint

    4 infractions

    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • OBSERVED THE INSIDE OF ALL PREP TABLES, FREEZERS AND REFRIGERATION UNITS WITH MINOR FOOD DEBRIS. INSTRUCTED TO CLEAN AND MAINTAIN.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • OBSERVED FLOORS WITH MINOR FOOD AND DIRT DEBRIS. INSTRUCTED TO CLEAN AND MAINTAIN.
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • OBSERVED WALL BASES UNDER 3 COMPARTMENT SINK AND IN WASHROOM NEEDS TO BE RE-SEALED. INSTRUCTED TO SEAL AND MAINTAIN.
    • 41. PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED
      • OBSERVED MOP HEADS STORED IN BUCKETS. INSTRUCTED TO STORE ALL MOP HEADS UPRIGHT AND MAINTAIN.
  12. Complaint

    6 infractions

    • 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
      • REPAIR DAMAGED GASKETS ON PREP COOLERS AND FREEZERS.
    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • CLEAN INTERIOR AND EXTERIOR OF ALL FRYERS, FRYER CABINESTS, GRILLS, HOLDING UNITS, PREP TABLES, COOLERS, FREEZERS, ROLLING CARTS, SHELVING UNITS, ETC.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • CLEAN FLOORS UNDER ALL FRYERS, GRILLS, COOLERS, FREEZERS, POP MACHINE. REPLACE DAMAGED FLOOR TILES IN DISH WASHING AREA.
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • REPLACE DAMAGED AND MISSING TILES ALONG WALLS NEAR BREAK ROOM, ICE MACHINE, EXPOSED SINK, ETC. SEAL ALL OPENINGS ALONG BASEBOARDS IN ALL AREAS TO PREVENT INSECT HARBORAGE.
    • 36. LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED
      • REPLACE DAMAGED LIGHT SHIELDS NEAR ICE MACHINE AND 3-DOOR COOLER.
    • 38. VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
      • REPAIR LEAK UNDER 3-DOOR COOLER AND FRONT ICE BIN.
  13. Canvass

    3 infractions

    • 28. * INSPECTION REPORT SUMMARY DISPLAYED AND VISIBLE TO ALL CUSTOMERS
      • PREVIOUS INSPECTION REPORT SUMMARY WAS NOT DISPLAYED. MANAGEMENT WAS GIVEN A COPY OF TODAY'S INSPECTION REPORT SUMMARY AND WAS INSTRUCTED TO POST IT IN VIEW OF ALL CUSTOMERS. SERIOUS VIOLATION 7-42-010B.
    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • INSTRUCTED TO CLEAN AND MAINTAIN FAN COVERS INSIDE THE COOLERS,UPPER PANEL OF ICE MAKER.
    • 40. REFRIGERATION AND METAL STEM THERMOMETERS PROVIDED AND CONSPICUOUS
      • MUST PROVIDE AND MAINTAIN A VISIBLE THERMOMETER INSIDE THE FRONT EGG 1 DOOR COOLER.
  14. Short Form Complaint

    0 infractions

  15. Short Form Complaint

    2 infractions

    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • THE FOLLOWING NOT CLEAN THE COOKING EQUIPMENT ,HOOD ABOVE THE FRYERS AND CABINETS BELOW. ALSO CLEAN THE SODA FOUNTAIN, NOZZLES. INSTRUCTED TO CLEAN AND SANITIZE ALL.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • CLEAN THE FLOORS UNDER AND BEHIND THE HEAVY EQUIPMENT AND FLOORS THROUGHOUT, ALSO CHANGE MOP HEADS OFTEN BECAUSE OF GREASE BUILDUP.
  16. Short Form Complaint

    2 infractions

    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. THE FOLLOWING NOT CLEAN THE COOKING EQUIPMENT, HOOD ABOVE THE FRYERS AND CABINETS BELOW. INSTRUCTED TO CLEAN SAME.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. CLEAN THE FLOORS UNDER THE HEAVY EQUIPMENT AND FLOORS THEMSELVES. ALSO CLEAN MOP HEADS OFTEN.
  17. Canvass

    2 infractions

    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. THE FOLLOWING NOT CLEAN THE COOKING EQUIPMENT,HOOD ABOVE AND THE FRYER CABINETS BELOW. INSTRUCTED TO CLEAN SAME.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. CLEAN THE FLOORS UNDER THE HEAVY EQUIPMENT. ALSO CHANGE THE MOP HEADS OFTEN BECAUSE OF THE SLIPPERY FLOORS WHEN WET.

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