Willingdon Creek Village - Servery - 2nd Floor House 5 & 6
4980 Kiwanis Ave, Powell River BC V8A 5H5 · Food Service Establishment 2
Inspection summary
Willingdon Creek Village - Servery - 2nd Floor House 5 & 6 has been inspected 21 times by Vancouver Coastal Health since July 8, 2015. The most recent inspection, on September 26, 2026, found no infractions.
16 of 21 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 4 infractions recorded. The higher-risk findings here relate to: Handwashing and staff hygiene, Protecting food from contamination and Food temperature control.
Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Handwashing and staff hygieneHigher risk
Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.
Recorded 4 times across 3 separate inspections, most recently on March 9, 2023. For example:
Each employee demonstrates good personal hygiene and washes their hands as often as necessary to prevent the contamination of food.
Protecting food from contaminationHigher risk
This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.
Recorded 2 times across 2 separate inspections, most recently on February 10, 2026. For example:
Food is handled in a sanitary manner and is not subject to contamination.
Food temperature controlHigher risk
Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.
Recorded once on February 10, 2026. For example:
Potentially hazardous food is at a hot holding temperature that keeps it safe to eat.
Cleaning and sanitizingHigher risk
Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.
Recorded once on March 8, 2023. For example:
Dishwashing practices adhere to the Food Premises Regulation, including monitoring sheets.
Permits, records and postingLower risk
Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.
Recorded 3 times across 2 separate inspections, most recently on February 10, 2026. For example:
The Permit to Operate a food service establishment is valid and is posted in a conspicuous location.
About this data
These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
21 inspections
- Routine
0 infractions
- Routine
4 infractions
- The Permit to Operate a food service establishment is valid and is posted in a conspicuous location.
- Permit to Operate is not posted in a conspicuous location.
- Food is handled in a sanitary manner and is not subject to contamination.
- Potentially hazardous food is at a hot holding temperature that keeps it safe to eat.
- Operator of a food service establishment has developed, maintained, and followed approved written procedures to ensure that a health hazard does not occur.
- Procedures in the food safety plan are not being followed.
- The Permit to Operate a food service establishment is valid and is posted in a conspicuous location.
- Routine
0 infractions
- Routine
0 infractions
- Routine
0 infractions
- Routine
0 infractions
- Routine
2 infractions
- Each employee demonstrates good personal hygiene and washes their hands as often as necessary to prevent the contamination of food.
- Hand washing station is obstructed or being used for other purposes.
- A food service establishment must have written procedures to ensure the safe and sanitary operation of the establishment.
- Each employee demonstrates good personal hygiene and washes their hands as often as necessary to prevent the contamination of food.
- Routine
10 infractions
- No communal foods shared in client and staff areas in the both the affected and non-affected areas of the facility (e.g. candies, chocolates, pastries etc.)
- No self-service items or water in the common dining or cafeteria areas. Remove menus, napkin holders, condiments, tea, coffee, etc. Use single serve items or have staff dispense.
- Children’s & staff mealtime tables, chairs are being cleaned and disinfected before and after each use.
- Dietary staff have a designated washroom & hand-washing facilities separate from other staff.
- Washrooms are fully-stocked with handwash supplies.
- Protocol/system is in place to deliver meal service to affected units/floors.
- Protocol for handling dishware, cutlery etc. from the affected units/floors, including the food carts, is in place.
- Dishwashing practices adhere to the Food Premises Regulation, including monitoring sheets.
- Enhanced cleaning & disinfection of resident/patient & staff, tables, chairs and food service stations in the dining areas.
- Protocol in place for clients requiring assistance with feeding.
- Routine
0 infractions
- Routine
0 infractions
- Routine
0 infractions
- Request
0 infractions
- Routine
1 infraction
- Each employee demonstrates good personal hygiene and washes their hands as often as necessary to prevent the contamination of food.
- Hand washing stations are not properly supplied and maintained.
- Each employee demonstrates good personal hygiene and washes their hands as often as necessary to prevent the contamination of food.
- Routine
0 infractions
- Routine Follow-up
0 infractions
- Routine
2 infractions
- Each employee washes their hands as often as necessary to prevent the contamination of food.
- Hand washing stations are not properly supplied and maintained.
- A food premises must have written procedures to ensure the safe and sanitary operation of the establishment.
- Sanitizer levels are not being monitored and recorded.
- Each employee washes their hands as often as necessary to prevent the contamination of food.
- Routine
0 infractions
- Routine
0 infractions
- Routine
0 infractions
- Routine
0 infractions
- Routine
0 infractions
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