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Youville Residence - Long Term Care

4950 Heather St, Vancouver BC V5Z 3L9 · Long Term Care

Official record from Vancouver Coastal →

Inspection summary

Youville Residence - Long Term Care has been inspected 5 times by Vancouver Coastal Health since October 15, 2021. The most recent inspection, on February 10, 2026, recorded 4 infractions.

None of the 5 inspections on record were free of infractions. In the past 12 months there was 1 inspection with 4 infractions recorded. All recorded findings relate to upkeep, equipment or paperwork rather than direct health risks.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people in care. Higher-risk findings are the ones that could directly make someone sick, and they matter more here because young children, older adults and people who are unwell are more vulnerable to infection.

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 7 times across 4 separate inspections, most recently on June 16, 2025. For example: For each person in care, there is a record showing the date of admission, and the consent to be admitted or to continue to be accommodated. [RCR Sec 77.1(1)(a)(b)]

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded 4 times across 3 separate inspections, most recently on June 16, 2025. For example: Employees have been trained in the implementation of the plans and in the use of emergency equipment [RCR Sec 51(3)]

  • Food safety training and certificationLower risk

    Many jurisdictions require a trained or certified person on site, such as a certified food handler. These findings mean the training record or the trained person was missing at the time. They do not by themselves mean anything was handled unsafely.

    Recorded 3 times across 3 separate inspections, most recently on February 10, 2026. For example: If a person in care is restrained, the information required by the regulation is recorded in the care plan of the person in care [RCR Sec 84]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be clean and in good repair, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate health risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded once on February 10, 2026. For example: Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 10 times across 4 separate inspections, most recently on February 10, 2026. For example: A restraint used under section 74(1)(b) that continues either continuously or intermittently for more than 24 hours is reassessed within the specified time consulting with those who agreed to the use of the restraint [RCR Sec 75(3)]

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

5 inspections

  1. Routine

    4 infractions

    • A restraint used under section 74(1)(b) that continues either continuously or intermittently for more than 24 hours is reassessed within the specified time consulting with those who agreed to the use of the restraint [RCR Sec 75(3)]
    • If a person in care is restrained, the information required by the regulation is recorded in the care plan of the person in care [RCR Sec 84]
    • Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]
    • If necessary to protect the health or safety of persons in care, outside activity area is secured by a fence or other means [RCR Sec 36 (2)]
  2. Routine

    10 infractions

    • Employees on duty are sufficient in numbers, training, experience, and organized in an appropriate pattern to meet the needs of the persons in care and assist in activities of daily living. [RCR Sec 42(1);DOLSOP Opioid Overdose Prevention]
    • Employees have been trained in the implementation of the plans and in the use of emergency equipment [RCR Sec 51(3)]
    • For each person in care, there is a record showing the date of admission, and the consent to be admitted or to continue to be accommodated. [RCR Sec 77.1(1)(a)(b)]
      • No record of the consent for that person(s) in care to be admitted.
    • The most recent routine inspection record is displayed in a prominent place. [RCR Sec. 11(1) (b), (2); Bill of Rights 4(b)]
    • The rights of adult persons in care are prominently displayed in the facility [CCALA Sec 7 c.1(i)]
    • The rights of adult persons in care are made known orally and in writing to persons in care and their families and representatives [CCALA Sec 7 c.2)]
    • When a manager resigns or is absent for more than 30 consecutive days notification to Community Care Facilities Licensing has been given and there is a replacement [RCR Sec 8(3)]
      • Notification has not been given.
    • There is a MSAC with the appropriate membership [RCR Sec 68(1)]
    • All rooms and common areas, emergency exits, equipment, and monitoring and signalling devices are inspected and maintained on a regular basis [RCR Sec 22(3)]
    • Records of complaints are kept for at least 2 years [RCR Sec 92(6)]
  3. Routine

    7 infractions

    • Employees have been trained in the implementation of the plans and in the use of emergency equipment [RCR Sec 51(3)]
    • The facility has written policies and procedures as prescribed by the regulation [RCR Sec 85(2)(b-l)]
      • There is no written policy and procedure for the use of restraints in an emergency.
    • The care plan(s) contains all items that must be recorded under this regulation [RCR Sec 81(3)]
      • Does not include a recreation and leisure plan.
    • The rights of adult persons in care are prominently displayed in the facility [CCALA Sec 7 c.1(i)]
    • The rights of adult persons in care are made known orally and in writing to persons in care and their families and representatives [CCALA Sec 7 c.2)]
    • There is a MSAC with the appropriate membership [RCR Sec 68(1)]
      • MSAC does not include the manager or a person designated by the manager.
    • The MSAC establishes and reviews training, orientation programs, and policies and procedures [RCR Sec 68(3);DOLSOP Preventing Opioid Overdose]
  4. Routine

    2 infractions

    • Weekly menu posted in each dining area for Long Term Care. [RCR Sec 62(4)]
    • All rooms and common areas, emergency exits, equipment, and monitoring and signalling devices are inspected and maintained on a regular basis [RCR Sec 22(3)]
  5. Routine

    2 infractions

    • Weekly menu posted in each dining area for Long Term Care. [RCR Sec 62(4)]
    • A restraint used under section 74(1)(b) that continues either continuously or intermittently for more than 24 hours is reassessed within the specified time consulting with those who agreed to the use of the restraint [RCR Sec 75(3)]
      • The restraint has not been reassessed in the time specified by the persons who agreed.
      • Consultation, to the extent reasonably practical, with the persons who agreed to the use of the restraint was not done.

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