7-Eleven #29991 H
1790 Tranquille Rd Kamloops BC V2B 3L6 · Restaurant - Food Service
View on Google Maps →Details
- Google rating
- 3.3 / 5 (48)
- Phone
- +1 250-376-5704
- Website
- Visit website →
Opening hours
- FridayOpen 24 hours
- MondayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
- ThursdayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
Contact details, hours and reviews from Google Maps
12 inspections
- Monitoring
0 infractions
- Monitoring
0 infractions
- Monitoring
1 infraction
- F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
- Observation(s): Quat ammonia sanitizing solution dispenser in the three compartment sink ( back/office) was not producing adequate concentration/level to sanitize food contact surfaces/equipment ( observed concentration was 100-150 ppm)
- F2.3D Sanitizer solution must be available and kept at the correct levels for adequate sanitizing action.
- F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
- Monitoring
1 infraction
- F1.2 Are proper temperature controls maintained to ensure safe storage and display of foods?
- Observation(s): M3 turbo air refrigerator is not keeping PHFs at temperatures≤4°C/40°F ( air temp in the unit was observed to be 48°F); All other units checked were maintaining PHFs at safe temperatures≤4°C or≥60°C ( hot holding); Internal temps were checked for the ff items: chicken chipotle pizza 66°C, Monterey jack chicken taquito 70°C; 1/4 Bigbite hotdog77°; Cold storage units checked were: True Refrigerator, Fresh&Ready display case, walk in cooler, TurboAir condiment cooler, iced coffee machine, Dairycreamer cups dispenser
- F1.2B Potentially hazardous foods must be stored or displayed at a temperature of 4 °C (40 °F) or colder.
- F1.2 Are proper temperature controls maintained to ensure safe storage and display of foods?
- Monitoring
0 infractions
- Monitoring
0 infractions
- Monitoring
0 infractions
- Monitoring
0 infractions
- Monitoring
3 infractions
- 5 - Has the operator taken steps to ensure employees are using adequate hygiene measures to prevent contamination of food?
- Observation(s): 1 staff was observed drinking a smoothie in food service area ( in between roller grill and True refrigerator unit)
- 14 - Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?
- Observation(s): staff's drinks, keys are stored on top of food prep table ( countertop of True fridge) and in front of hand washing station
- 14.3 - The premises must be properly constructed and maintained in good, clean and sanitary condition.
- 17 - Are written food handling procedures (Food Safety Plan) current and available on site?
- Observation(s): Temp log for hot foods doesn't include cooking CRTICAL LIMIT for cooking temperatures ( only hot holding critical limits are monitored/ "above 140degF") New hot food items ( chicken strippers, kebobs) are not included in the 2005 food safety plan version
- 17.1 - Operator must have on site a written food safety management procedure that includes all potentially hazardous foods.
- 17.2 - Operator must maintain a food safety management procedure that includes all potentially hazardous foods.
- 17.3 - Food safety management procedures must identify all critical control points.
- 17.4 - Food safety management procedures must include critical limits for all critical control points.
- 17.5 - Food safety management procedures must include procedures to be followed to ensure adherence to the critical limits.
- 17.6 - Food safety management procedures must include the actions to be taken in the event the critical limits are not adhered to.
- 5 - Has the operator taken steps to ensure employees are using adequate hygiene measures to prevent contamination of food?
- Monitoring
3 infractions
- 4 - Are proper refrigeration, freezing and thawing procedures followed?
- Observation(s): Dairyland Dairy Creamer ( 18%), Creamo 10%, Dairy Milker 2% single serve containers are not kept cold ( 18degC at time of inspection) -CDI True refrigerator less than 4degC, M3 Turbo Air freezer -18degC deli fresh keeps phfs at less than 4degC ; M3 turbo air condiments cooler at 0deg C
- 8 - Are equipment, food contact surfaces and utensils washed, sanitized and stored in a manner that removes/prevents contamination?
- Observation(s): bottle of FS Supermarket Sanitizer contains less than 50 ppm active Quats ( CDI) Three compartment sink method dispenser ( Zep sanitizer) dispenses 200 ppm quats
- 8.4 - Clean In Place warewashing procedures must provide sufficient washing and sanitizing action to remove contamination.
- 8.7 - Equipment, utensils and food contact surfaces must be cleaned and sanitized in a manner that removes contamination.
- 14 - Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?
- Observation(s): floor under the refrigeration equipment ( True) , sink, M3 turbo air freezer is very dirty-area hasn't been swept in a while
- 4 - Are proper refrigeration, freezing and thawing procedures followed?
- Monitoring
1 infraction
- 14.2 - Are the premises maintained in sanitary conditions?
- Observation(s): Spray bottle for FS Supermarket sanitizer contains less than 200 ppm active quaternaries ( 50 ppm as indicated on test paper/strip) Dispenser in 3 compt sink dispenses 200-400 ppm Quats
- 1 Observation, Moderate Severity of Consequences : The premises, equipment and utensils must be maintained in sanitary condition.
- 14.2 - Are the premises maintained in sanitary conditions?
- Monitoring
1 infraction
- 11.1 - Are potentially hazardous foods stored so food is maintained 4°C or colder?
- Observation(s): "Free toppings" True Refrigerator is maintaining a temp. of 6.7degC ( Dairyland Creamo and Dairyland 2% milker)
- 1 Observation, Low Severity of Consequences : Potentially hazardous foods must be stored or displayed at a temperature of 4°C or colder.
- 11.1 - Are potentially hazardous foods stored so food is maintained 4°C or colder?
Reviews
Reviews provided by Google Maps- Sarah Anne
The staff is consistently friendly during my visits, which adds to a positive experience. I appreciate their efforts to inform me about ongoing deals, and I find the service to be quick and efficient. It would be great to maintain this speed while perhaps also providing even more detailed information about products or services. Overall, my visits are successful, as I can easily get what I need and leave promptly.
- Daniel Webbb
Honestly evertime I go there there's a guy who works as a cashier older middle aged guy with tats. He's Honestly not a good employee l. I work in customer service and I'm damn sure refusing service because you don't want to pull out change is not okay. He was extremely rude. I ended up buying gas to make it easier for him, he was still really rude. He scoffed at me when he saw me, he didn't acknowledge me as a customer either.great start to my day having dingbat a rude dingbat
- Alyssa Cuff
Best 7/11 in town! The guys that work there are so nice! I got my fill your own cup and it was awesome! Nothing better than a slurpee after long day at the office. Had to get it in the t swift cup of course. I’m in my frog water era🐸✨
- sharon sawkins
Best staff and a well kept store .Honestly they work hard and it shows in their customer service and in thr store itself. Best 7 11 i have seen anywhere.
- Boyd Bullivant
I really dislike this place. The owner is rude, most of the staff are rude, and they never have full supplies. And to me, or anyone who cares to take a look, it seems like they don’t care. I left my bank card there one evening, went back the next morning to retrieve it, and was told no, because I didn’t have picture I.D. although I had produced several pieces of I.D..that had my name and address, he would not budge. When I suggested that he put the card in the ATM, and I would give him the 4 digit pin# that gives you access to the account, he proceed to cut my bank card in half, and calmly threw it in the garbage. The kind of guy that you want to “stuff in you trunk, and help look for his body”, but, there are laws that prevent that, so I turned around, left the store, and never ever went back. It’s up to you where you shop, but as for me, I’ve been “cut out”.
- Michael Crompton
Got the best bunch of people that work at the 7/11 on tranquility road clean and dedicated ,fun always great to go there when we go. recommended for everyone to go.
- Cody Rickson
Clean your slushee machines! They taste like 4 different flavours combine no matter which one you get . I'll be going across town from now even though I live across the street from 711 ill be going to petro Can becuase it has clean machines 👌 flavour corresponding to the one you've chosen...waste of time and money coming to get one here
- Bryson Huculak
We live nearby and come here quite a bit for snacks and gas. The staff is friendly and i have no complaints. It's a perfectly good 7/11.
- Sarah Anne
The staff is consistently friendly during my visits, which adds to a positive experience. I appreciate their efforts to inform me about ongoing deals, and I find the service to be quick and efficient. It would be great to maintain this …
- Daniel Webbb
Honestly evertime I go there there's a guy who works as a cashier older middle aged guy with tats. He's Honestly not a good employee l. I work in customer service and I'm damn sure refusing service because you don't want to pull out change …
- Alyssa Cuff
Best 7/11 in town! The guys that work there are so nice! I got my fill your own cup and it was awesome! Nothing better than a slurpee after long day at the office. Had to get it in the t swift cup of course. I’m in my frog water era🐸✨ …
- sharon sawkins
Best staff and a well kept store .Honestly they work hard and it shows in their customer service and in thr store itself. Best 7 11 i have seen anywhere.
- Boyd Bullivant
I really dislike this place. The owner is rude, most of the staff are rude, and they never have full supplies. And to me, or anyone who cares to take a look, it seems like they don’t care. I left my bank card there one evening, went back …
- Michael Crompton
Got the best bunch of people that work at the 7/11 on tranquility road clean and dedicated ,fun always great to go there when we go. recommended for everyone to go.
- Cody Rickson
Clean your slushee machines! They taste like 4 different flavours combine no matter which one you get . I'll be going across town from now even though I live across the street from 711 ill be going to petro Can becuase it has clean machines 👌 flavour corresponding to the one you've chosen...waste of time and money coming to get one here …
- Bryson Huculak
We live nearby and come here quite a bit for snacks and gas. The staff is friendly and i have no complaints. It's a perfectly good 7/11.
- Sukuna
Had a terrible skip the dishes experience because the driver was a scummy food stealer. I reorder and the employees of this store were amazing they wrote me a note saying they made the order and made sure everything was given to the driver securely they litterally made this situation so much better. Thank you.
- Kelly Heenan
It surprises me that they don't care about line ups in their store during this very difficult time of a World Wide Pandemic. Whether it is the Store Manager or employee they will stock shelfs instead of decreasing the risky lineup. I think for me this store falls short on Customer Service in a big way.
- K Moody
I would like to give a shoutout to the lady working at Brock 7/11 tonight!(recently found out her name is Lisa) My son went to 7/11 for a $15 Xbox card so he goes to the till to ask of they have any, and couldn't find any cause they must've …
- Heidi
Everyone is always friendly and helpful.
- Cory Allan Silva Sabyan (Mrfreetim)
I think a name change is due, as they don't even up hold franchise integrate. Note the are also failing to represent the lottery corporation... I have had several things told to me now ... 1 there is no loto at night 10pm ! , 2 there is no …
- Stephanie Montpas
Extremely rude older lady works there. Worst experience ever! They should fire her if they want to keep customers. The lady working Tuesday morning. Horrible human being
- Peyton Hackl
Just want to know if you guys are hiring? because I've been going there for like 1.5 years now everyone is so nice to me! But the age requirement is what?
- keenan jerstad
This place is an absolute joke I’d rate it lower if I could, it took over 10 mins to ring through 2 people all because of a few lottery tickets... blows my mind this place is still running with how rude the old East Indian worker was I truly hope they get all new staff as two employees weren’t able to ring in 3 lottery tickets
- mike kasazky
custumer service is very bad during the night ! people are so rude and it feel like they dont want to work there at all like take 25 minute to check out with my gaz and stuff its ridiculous
- Diana Baglee
I lost my bank card in there parking lot and was used at there store shortly after, when I went back to see if it was turned in and explained that purchases were made on a stolen card, I was told all they were worried about was the purchases made were paid for.
- The Journey We Take
Always a good spot to stop in for snacks. They get to know you it's nice and friendly!
- Danielle Boudreau
Absolutely awful service everytime I go there. Would rate it lower if I could. The staff are rude, go to Petro instead and save yourself the trouble.
- Honest reviewer
I was given burnt potato wedges and expired cookies, if I ordered anything else I would’ve probably died from food poisoning, very unprofessional, money wasted here
- Deborah Meek
Worst customer service ever, guy working there was soooo rude to me unnecessarily for no reason, I live across the street and will never return
- Tristan Soles
horrible staff very rude all there food is super old dont go here
- Zach Dubois
Always good food and cold drinks.
- Trevor Walker
More than willing to serve me, highly recommend this station
- Derrick LeBlanc
My favorite place for Java. Great staff
- Alexander Richardson
Awesome customer service!
- Kim Allen Sawka
Shopping wasn't bad
- Will Gorham
Bruh im 25
- Yuvraj Singh
Rude staff
- Tracey
Great place
- Mellissa McMillan
Best 7'11 in town, the service is great
- PayPay
Thank you for taking the time to leave us a rating. Your local 7-Eleven store can’t wait to see you again real soon!
- Gerry Miller
Hi. We’re sorry to hear your visit to our 7-Eleven store did not meet your expectations. Your feedback is important to us. Can you tell us more at bit.ly/711Reviews?
- Michael Adolph-Tobias
Thank you for taking the time to leave us a rating. Your local 7-Eleven store can’t wait to see you again real soon!
- Cris
Thanks for stopping by! Your local 7-Eleven store can’t wait to see you again real soon!
- Meaghan Maw
Thank you for taking the time to leave us a rating. Your local 7-Eleven store can’t wait to see you again real soon!
- Chelsea Andrews
Hi Chelsea, we’re sorry to hear your visit to our Kamloops store did not meet your expectations. We want to make sure every experience at our stores exemplifies our values and high standards. Your feedback is important to us and we would appreciate learning more about your experience. You can tell us more at bit.ly/1W0Yckl.
- cindy wassvik
Thanks for the review, Cindy! We’re happy to hear you had a great experience with us at Kamloops. We’re all about customer feedback so we appreciate your rating. See you next time.
- Carey Shkuratoff
We’re sorry to hear you didn't have a great experience at our Kamloops store, Carey. Every customer visit is important to us and we want to make sure we are addressing any and all issues. Please let us know what issues you experienced and how we can improve moving forward: bit.ly/1W0Yckl