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Banfield Pavilion - Vancouver General Hospital - Extended Care

2785 Ash St, Vancouver BC V5Z 1M9 · Extended Care

Inspection summary

Banfield Pavilion - Vancouver General Hospital - Extended Care has been inspected 7 times by Vancouver Coastal Health since June 18, 2021. The most recent inspection, on July 6, 2026, recorded 4 infractions.

3 of 7 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 9 infractions recorded. All recorded findings relate to upkeep, equipment or paperwork rather than direct health risks.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 7 times across 4 separate inspections, most recently on July 6, 2026. For example: Care plan(s) is reviewed and, if necessary, modified if there is a substantial change in the circumstances of the person in care or at least once a year [RCR Sec 81(4)(b)]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be clean and in good repair, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate health risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 3 times across 3 separate inspections, most recently on December 23, 2025. For example: Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded 2 times across 2 separate inspections, most recently on July 6, 2026. For example: All rooms and common areas, emergency exits, equipment, and monitoring and signalling devices are inspected and maintained on a regular basis [RCR Sec 22(3)]

  • Food safety training and certificationLower risk

    Many jurisdictions require a trained or certified person on site, such as a certified food handler. These findings mean the training record or the trained person was missing at the time. They do not by themselves mean anything was handled unsafely.

    Recorded once on December 3, 2024. For example: If a person in care is restrained, the information required by the regulation is recorded in the care plan of the person in care [RCR Sec 84]

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 7 times across 4 separate inspections, most recently on July 6, 2026. For example: The facility responded in writing to all recommendations brought forward by the council from their meetings, including providing a rationale for any decision to reject a recommendation [RCR 59.1(2)(c); Bill of Rights 3(b)]

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

7 inspections

  1. Routine

    4 infractions

    • The facility responded in writing to all recommendations brought forward by the council from their meetings, including providing a rationale for any decision to reject a recommendation [RCR 59.1(2)(c); Bill of Rights 3(b)]
      • Did not respond in writing
      • Did not provide a rationale for decision to reject recommendation.
    • Care plan(s) is reviewed and, if necessary, modified if there is a substantial change in the circumstances of the person in care or at least once a year [RCR Sec 81(4)(b)]
      • Care plan(s) are not reviewed and, if necessary, modified if there is a substantial change.
    • Eating aids, personal assistance or supervision is provided if required or as per the nutrition plan. [RCR Sec 67(1)(c)(i)(ii)]
      • Personal assistance or supervision is not provided.
    • All rooms and common areas, emergency exits, equipment, and monitoring and signalling devices are inspected and maintained on a regular basis [RCR Sec 22(3)]
  2. Routine

    5 infractions

    • Care plans take into account the persons in care's unique abilities, physical, social and emotional needs, and cultural and spiritual preferences [RCR Sec 81(2)(b); Bill of Rights 1(b)]
      • Did not use CAPs to inform care planning.
    • The implementation of care plans is monitored on a regular basis to ensure proper implementation [RCR Sec 81(4)(a)]
    • Ongoing tray service is reassessed every 30 days by the person in care's medical practitioner, nurse practitioner or dietician[RCR Sec 63(3)(c)(iv)]
    • There is regular monitoring of the physical environment, and the care and services provided, to ensure that the requirements of the Act and this regulation are being met [RCR Sec 61]
      • There is no regular monitoring of the care and services provided.
    • Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]
      • Rooms and common areas are not maintained in a safe and clean condition.
  3. Routine

    0 infractions

  4. Routine

    7 infractions

    • A restraint may be used if the restraint is necessary to protect the person in care or others from imminent serious physical harm, or there is agreement as per the regulation [RCR Sec 74 (1)]
      • There was no agreement in writing from the person in care or their representative.
    • The written policies and procedures are reviewed and revised if necessary at least once each year [RCR Sec 85(1)(b)]
    • If a person in care is restrained, the information required by the regulation is recorded in the care plan of the person in care [RCR Sec 84]
      • The result of any reassessment of the use of the restraint is not recorded.
      • The alternatives that were considered to the use of the restraint, and which, if any, were implemented or rejected is not recorded.
      • The duration of the restraint and the monitoring of the person in care during the restraint are not recorded.
    • If needed, ongoing room tray service is available if indicated in the care plan [RCR Sec 63(3)(c)(i)(ii)]
    • Ongoing tray service is approved by the person in care's medical practitioner or nurse practitioner [RCR Sec 63(3)(c)(iii)]
    • Ongoing tray service is reassessed every 30 days by the person in care's medical practitioner, nurse practitioner or dietician[RCR Sec 63(3)(c)(iv)]
    • Furniture and equipment meets the needs, of the persons in care, are compatible with the health safety and dignity, are well maintained, and clean. [RCR Sec 21]
      • Equipment does not meet the needs of the persons in care.
  5. Routine

    4 infractions

    • Persons in care who make prepayments are provided written terms and conditions under which a refund may be made [CCALA Sec 19; Bill of Rights 4(d)]
    • The facility has a written a policy and procedure for obtaining consent, in accordance with Part 3 of the Health Care (Consent) and Care Facility (Admission) Act, before admitting an adult to the community care facility. [RCR Sec 85(2)(m)]
    • Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]
    • Employee performance is reviewed regularly to ensure that they continue to meet the requirements of this regulation and demonstrates the competence required for their duties [RCR Sec 40(1),(3)]
      • Employee performance is not reviewed regularly.
  6. Routine

    0 infractions

  7. Routine

    0 infractions

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