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Best Western Plus Hinton Inn & Suites - Whirlpool

340 Smith Street Hinton AB T7V 2A1 · Aquatic Facility

Official record from Alberta →

Inspection summary

Best Western Plus Hinton Inn & Suites - Whirlpool has been inspected 13 times by Alberta Health Services (Environmental Public Health) since April 23, 2024. The most recent inspection, on August 24, 2026, found no infractions.

5 of 13 inspections on record found no infractions at all. In the past 12 months there were 7 inspections with 5 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

The last 2 inspections in a row found no infractions. The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 6 times across 5 separate inspections, most recently on June 18, 2026. For example: Is the bacteriological quality of the water in this pool satisfactory (Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 2 times on May 27, 2025. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded 4 times across 4 separate inspections, most recently on May 27, 2025. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

13 inspections

  1. Monitoring Inspection

    0 infractions

  2. Risk Management Inspection

    0 infractions

  3. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample collected on June 15 was unsatisfactory: pseudomonas aeruginosa isolated.
  4. Risk Management Inspection

    0 infractions

  5. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The filter pump is leaking. - The operator reported that it is due to a worn gasket/seal and that a work order has been submitted to maintenance to replace the gasket.
  6. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on Feb 24 was unsatisfactory - HPC: 150.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The filter pump is leaking. - The operator reported that it is due to a worn gasket/seal and that a work order has been submitted to maintenance to replace the gasket.
  7. Monitoring Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The filter pump is leaking. - The operator reported that it is due to a worn gasket/seal and that a work order has been submitted to maintenance to replace the gasket.
  8. Risk Management Inspection

    0 infractions

  9. Monitoring Inspection

    3 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The hot tubs injector was clogged, preventing any chemicals from being pumped into the system.Operator stated that they will inform the PHI once they fix the injector and stabilize the chemical parameters.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The total alkalinity level was 0 ppm due to the clogging of an injector. PHI advised the operator to close down the hot tub for the meantime and inform the PHI once the injector is repaired.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • No incident response was available durng inspection. Please provide the incident response plan to the PHI as soon as possible.
  10. Risk Management Inspection

    0 infractions

  11. Monitoring Inspection

    1 infraction

    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Anti-entrapment plan is not in compliance. Manager finalizing on the anti-entrapment plan paperwork.Ensure the plan documentation is sent to the PHI for review.
  12. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • TC detected and pseudomonas Aeruginosa detected and present in the submitted water sample.Accession# 24EN-205E00431Ensure to close the hot tub and treat and balance the water chemistry prior to resampling as detailed in the closing remarks.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Anti-entrapment plan is not in compliance. Manager finalizing on the anti-entrapment plan paperwork.Ensure the plan documentation is sent to the PHI for review.
  13. Monitoring Inspection

    1 infraction

    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Anti-entrapment plan is not in compliance. Manager finalizing on the anti-entrapment plan paperwork.Ensure the plan documentation is sent to the PHI for review.

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