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Best Western Spa

Box 700 1 International Dr, Pembroke ON K8A 6X9 · Indoor Whirlpool/Spa (Year round)

Official record from Renfrew County →

Inspection summary

Best Western Spa has been inspected 7 times by Renfrew County and District Health Unit since December 17, 2024. The most recent inspection, on September 21, 2026, recorded 4 infractions.

3 of 7 inspections on record found no infractions at all. In the past 12 months there were 4 inspections with 5 infractions recorded. The higher-risk findings here relate to: Chemicals and toxic substances and Pool and spa water quality.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 3 times across 3 separate inspections, most recently on September 21, 2026. For example: Chemical parameters of pool or spa maintained at all times during daily use

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded once on December 17, 2024. For example: Steps to enter the spa are in compliance with safety requirements

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 2 times across 2 separate inspections, most recently on September 21, 2026. For example: Daily records completed and signed

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 3 times across 2 separate inspections, most recently on September 21, 2026. For example: Make up water requirements met

About this data

These results come from Renfrew County and District Health Unit, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

7 inspections

  1. Required

    4 infractions

    • Chemical parameters of pool or spa maintained at all times during daily use
      • Maintain total alkalinity between 60 ppm and 180 ppm.
    • Make up water requirements met
      • Provide a meter that registers the volume of make-up water.
      • Ensure minimum of 15 litres of make up water per bather per day is added to the pool.
    • Daily records completed and signed
      • Record estimated number of bathers admitted to pool or spa during the operating day.
      • Record reading of the make-up water meter.
      • Record any emergencies, rescues, or breakdown of equipment that have occurred.
      • Record time of day for testing of emergency telephone.
      • Record time of day for emergency stop button test.
      • Record time of day for testing of ground fault detector.
      • Spa: Check and record total alkalinity, pH, FAC and total chlorine or total bromine, water clarity, and water temperature 30 minutes prior to opening.
      • Hot water pool (35°C or greater): Check and record total alkalinity, pH, FAC and total chlorine or total bromine water clarity, and water temperature 30 minutes prior to opening.
      • Ensure parameters specified in Section 7 (11) are checked and recorded at least every 4 hours where the pool or spa has automated sensing device.
      • Ensure test-button associated with ground leakage detecting and de-energizing devices are activated.
      • Ensure any type and amount of chemicals added manually to the pool or spa is recorded.
    • First aid kit is equipped with required supplies
      • Provide a current copy of the St John Ambulance or the Canadian Red Cross Society First Aid Manual.
      • Provide 75 mm square sterile gauze pads.
      • Provide non-permeable gloves.
  2. Required

    1 infraction

    • Chemical parameters of pool or spa maintained at all times during daily use
      • Maintain total alkalinity between 60 ppm and 180 ppm.
  3. Required

    0 infractions

  4. Required

    0 infractions

  5. Required

    1 infraction

    • Chemical parameters of pool or spa maintained at all times during daily use
      • Maintain free available chlorine (FAC) in every part of public pool between 0.5 ppm and 10 ppm.
      • Maintain total alkalinity between 60 ppm and 180 ppm.
      • Maintain pH between 7.2 and 7.8.
  6. Required

    0 infractions

  7. Required

    3 infractions

    • Facility maintained in a sanitary condition and free from potential hazards
      • Maintain pool or spa in proper working order.
      • Maintain deck and wall surfaces in a sanitary condition.
      • Remove carpeting or other water-retentive material.
    • Daily records completed and signed
      • Check and record total alkalinity, pH, FAC and total chlorine or total bromine, water clarity, and water temperature 30 minutes prior to pool or spa opening.
      • Ensure parameters specified in Section 7 (11) are checked and recorded at least every 4 hours where the pool or spa has automated sensing device.
    • Steps to enter the spa are in compliance with safety requirements
      • Ensure steps have a non-slip surface on their treads.
      • Ensure steps have a band of contrasting colour applied along the entire juncture of the side and top of the edges of each step.

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