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Cariboo House

64 Windmill Cres Williams Lake BC V2G 1A9 · Residential Care - Licensing

Official record from Interior Health →

Inspection summary

Cariboo House has been inspected 9 times by Interior Health Authority since January 20, 2015. The most recent inspection, on March 31, 2026, recorded 4 infractions.

2 of 9 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 4 infractions recorded. All recorded findings relate to upkeep, equipment or paperwork rather than direct health risks.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people in care. Higher-risk findings are the ones that could directly make someone sick, and they matter more here because young children, older adults and people who are unwell are more vulnerable to infection.

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 11 times across 6 separate inspections, most recently on March 31, 2026. For example: 1 - Are person in care records current, complete and kept confidential?

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded 3 times across 3 separate inspections, most recently on March 31, 2026. For example: 1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 3 times across 2 separate inspections, most recently on March 31, 2026. For example: 2 - Does the supervising pharmacist consult with employees respecting medication interactions and other problems related to medication?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

9 inspections

  1. Routine Inspection

    4 infractions

    • R9.2 - Does the supervising pharmacist consult with employees respecting medication interactions and other problems related to medication?
      • Observation(s): A supervising pharmacist has not yet been appointed. As part of the medication safety and advisory committee, a supervising pharmacist must be appointed to perform inspections, review policies and procedures respecting medications, and consult with staff with respect to any medication interactions and other problems related to medication. Section 68(2)(c) of the Residential Care Regulation requires this to mitigate risks to persons in care. Licensing must be notified that a supervising pharmacist has been appointed no later than April 14, 2026.
      • R9.2A - Appoint a supervising pharmacist to consult with employees respecting medication interactions and other problems related to medication; 68( 2 )(c)
    • R4.1 - Are person in care records current, complete and kept confidential?
      • Observation(s): Person in care records do not currently include status of immunization in accordance with the BC Immunization Schedule. The Residential Care Regulation Section 78(1)(a) requires that this information be collected and kept on site for review in the event of a communicable disease outbreak. THIS CONTRAVENTION WAS IDENTIFIED DURING THE PREVIOUS TWO INSPECTIONS. Licensing must be notified that immunization status has been added to all person in care records no later than April 14, 2026.
      • R4.1F - Keep for each person in care a record showing the name, sex, date of birth, medical insurance plan number and immunization status; 78( 1 )(a) Director of Licensing Standards of Practice: Immunization records
    • R7.1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): Hot water is 53 degrees Celsius. The Residential Care Regulation requires that hot water temperature not exceed 49 degrees Celsius to prevent risk of injury. Licensing must be notified that the hot water temperature has been reduced and no longer exceeds 49 degrees Celsius no later than April 14, 2026.
      • R7.1C - Ensure water accessible to a person in care does not exceed 49 degrees Celsius; 17
    • R9.1 - Are medications stored, handled, and administered appropriately?
      • Observation(s): A medication safety and advisory committee has not yet been appointed. Section 68(1) and (2) of the Residential Care Regulation requires that this committee be appointed to ensure proper medication storage, handling and administration by staff. Licensing must be notified that a medication safety and advisory committee has been appointed no later than April 14, 2026.
      • R9.1A - Appoint a medication safety and advisory committee consisting of the manager or person designated by the manager, the supervising pharmacist and, if employed by the licensee, the health care provider responsible for the immediate supervision of health care services provided in the facility; 68( 1 )(a)(b)(c) (Show More)
      • R9.1B - Appoint a supervising pharmacist to serve on the medication safety and advisory committee and inspect medication storage areas; 68( 2 )(a)(b)
  2. Routine Inspection

    2 infractions

    • R4.5 - Are incidents and notifications reported and records retained as required?
      • Observation(s): Past incidents involving persons in care were reviewed at time of inspection. One incident was not reported to licensing as required. Any incident that occurs and meets one or more of the definitions listed in Schedule D of the Residential Care Regulation must be reported immediately to licensing. THIS CONTRAVENTION WAS IDENTIFIED DURING THE PREVIOUS INSPECTION.
      • R4.5D - Immediately notify licensing in the form and manner required, if a person in care is involved in a reportable incident; 77( 2 )(c)
    • R4.1 - Are person in care records current, complete and kept confidential?
      • Observation(s): Immunization status could not be located for all persons in care at time of inspection. THIS CONTRAVENTION WAS IDENTIFIED DURING THE PREVIOUS INSPECTION.
      • R4.1F - Keep for each person in care a record showing the name, sex, date of birth, medical insurance plan number and immunization status; 78( 1 )(a) Director of Licensing Standards of Practice: Immunization records
  3. Routine Inspection

    4 infractions

    • R4.2 - Are Medication Administration Records accurate, kept on site and are adverse events documented and reported?
      • Observation(s): MARs were reviewed and it was observed that PRN results are not recorded on a consistent basis. Facility medication administration policy states to document observed effects of the medication 30-60 minutes after administration.
      • R4.2E - Keep records of compliance with section 70 (administration of medication); 89( 2 )(d)
    • R4.5 - Are incidents and notifications reported and records retained as required?
      • Observation(s): One incident that occurred in the past was deemed reportable at time of inspection. Facility manager to submit report to Licensing at earliest convenience. A discussion was had regarding the types of incidents that are reportable to Licensing during inspection.
      • R4.5D - Immediately notify licensing in the form and manner required, if a person in care is involved in a reportable incident; 77( 2 )(c)
    • R4.1 - Are person in care records current, complete and kept confidential?
      • Observation(s): Immunization status has not been recorded for persons in care. LO Vermeulen and manager discussed the challenges of receiving this information and appropriate documentation of this. A photograph of each person in care is required in order to be prepared in the event of an emergency.
      • R4.1C - Keep for each person in care a record showing the name, sex, date of birth, medical insurance plan number and immunization status; 78( 1 )(a) Director of Licensing Standards of Practice: Immunization records
      • R4.1F - Keep for each person a record showing information by which the person in care may be described or identified in an emergency, including a photograph; 78( 1 )(d)
    • R4.6 - Are facility records current and complete?
      • Observation(s): Written consent for emergency care and immunization status are currently being stored off site. These must be accessible on site as per section 91(2)(a) of the RCR.
      • R4.6N - Keep the following records in a single place at the facility: Records for each person in care [section 78], records respecting money and valuables of persons in care [section 79], short term care plan on admission [section 80], care plan for more than 30 day stay [section 81], policies and procedures [section 85], repayment agreements (section 85.1) record of minor and reportable incidents [section 88] and record of complaints and compliance [section 89]; 91( 2 )(a) (Show More)
  4. Routine Inspection

    1 infraction

    • R1.1 - Does the Licensee operate in accordance with their license and inform Licensing of any significant changes?
      • Observation(s): A system of self-monitoring is required to ensure that the requirements of the Act and the Residential Care Regulation are being met.
      • R1.1W - Regularly monitor the physical environment and the care and services provided; 61
  5. Routine Inspection

    1 infraction

    • R7.1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): LO Vermeulen observed electric baseboard in one bedroom without a cover. This poses a risk as the inside material is sharp. The manager states that the intention was to have this removed when new flooring was installed. Will be completed ASAP.
      • R7.1J - Maintain all rooms and common areas in a safe and clean condition; 22( 1 )(c)
  6. Monitoring

    0 infractions

  7. Monitoring

    0 infractions

  8. Monitoring

    2 infractions

    • 6.1 Do employee records have evidence of continued compliance with the Province’s immunization and tuberculosis control programs?
      • Observation(s): Staff do not have influenza vaccination and there are no masks available or in use at the home. Licensed residential care facilities require staff to either have a flu shot or wear a mask from December 1 through March 31 each year. This infraction was noted on the January 2015 inspection and has not been resolved. Inform Licensing in writing on how this infraction will be resolved.
      • Ensure there is evidence that employees have continued compliance with the Province’s immunization and tuberculosis control programs; 39 ( 1 )
    • 7.1 Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): One PIC room which is currently not occupied has several holes in the wall as well as a hole in the door. Ensure repairs are completed prior to a youth occupying the room. Inform Licensing in writing on how this infraction will be resolved.
      • Maintain all rooms and common areas in a good state of repair; 22( 1 )(b)
  9. Monitoring

    3 infractions

    • 4.5 Are incidents and notifications reported and records retained as required?
      • Observation(s): One reportable incident discussed during today's inspection that occurred in December 2014 that was not reported to Licensing. Facility Manager will submit the report to LO Bullock. Reportable Incident types discussed during this inspection, when unsure if incident is reportable please call Licensing Direct or LO Bullock to discuss if needed.
      • Immediately notify licensing in the form and manner required, if a person in care is involved in a reportable incident; 77(2)(c)
    • 6.1 Do employee records have evidence of continued compliance with the Province’s immunization and tuberculosis control programs?
      • Observation(s): Ensure all persons working with or volunteering on a regular basis in the facility either have written documentation of receiving a flu shot or wear a mask when in the facility during flu season December 1 through March 31. Facility should have masks available for visitors during flu season December 1 through March 31 every year.
      • Ensure there is evidence that employees have continued compliance with the Province’s immunization and tuberculosis control programs; 39 (13)
    • 3.1 Do the manager and employees meet the employment requirements and are they assessed regularly for performance?
      • Observation(s): RCMP checks are on file, but a Criminal Record Review Clearance is the requirement in licensed facilities and was not available in one file reviewed. The forms have been sent off for clearance, please inform licensing when clearance has arrived.
      • Ensure criminal record checks are obtained for all employed persons; 37(1)(a)

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