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Cedar House

5304 Bella Vista Rd Vernon BC V1H 1A4 · Residential Care - Licensing

Official record from Interior Health →

Inspection summary

Cedar House has been inspected 5 times by Interior Health Authority since March 5, 2021. The most recent inspection, on January 29, 2026, recorded 3 infractions.

None of the 5 inspections on record were free of infractions. In the past 12 months there was 1 inspection with 3 infractions recorded. All recorded findings relate to upkeep, equipment or paperwork rather than direct health risks.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people in care. Higher-risk findings are the ones that could directly make someone sick, and they matter more here because young children, older adults and people who are unwell are more vulnerable to infection.

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 9 times across 4 separate inspections, most recently on January 29, 2026. For example: 1 - Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded 3 times across 3 separate inspections, most recently on January 29, 2026. For example: 1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 4 times across 3 separate inspections, most recently on January 9, 2025. For example: 3 - Does the facility demonstrate appropriate outbreak prevention and control measures?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

5 inspections

  1. Routine Inspection

    3 infractions

    • R2.1 - Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?
      • Observation(s): The system to display a copy of the Emergency Plan is ineffective. The copies of Emergency plans posted within the facility had not been updated with the current facility managers contact information. It is essential in time of an emergency that information is up to date otherwise this possesses a potential health and safety risk to persons in care during an emergency. Submit by February 13, 2026, the plan that will be implemented to come into compliance with Section 51(2) of the Residential Care Regulation. The plan must include your process for ongoing monitoring of the updated system.
      • R2.1H - Update emergency plans if there is any change in the facility; 51 ( 2 )
    • R7.1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): The system for maintaining the physical environment is ineffective as noted by the observed deficiencies. Flooring that is taped down throughout the facility. The flooring is noted to be worn and separating posing a potential tripping hazard. The main kitchen window was boarded up with wood on the inside and cardboard on the exterior. The main door to the facility was in a state of despair, having scuff marks and old tape makings on the door and its windows also broken and boarded up with cardboard. The windows were apparently broken in November 2025. The facility street number sign at the front door entrance was also broken and in a state of disrepair. The handrail leading up the steps to the front door was missing, having been broken off from the wall. The gate at the top of a stairway inside the facility leading to the basement had broken rail posts. Regular and timely maintenance is important to ensure the ongoing health, safety and dignity of persons in care. Submit by February 13, 2026, the plan that will be implemented to come into compliance with Section 22(1)(b) of the Residential Care Regulation. The plan must include your process for ongoing monitoring of the updated system. The system to ensure that all rooms and common areas are maintained in a safe and clean condition is ineffective. It was observed that on an outside window frame on the upstairs patio was covered in what appeared to be the remains of a gluelike substance. Maintaining clean conditions of the facility inside and out is important as it is the home of the persons in care. Submit by February 13, 2026, the plan that will be implemented to come into compliance with Section 22(1)(c) of the Residential Care Regulation. The plan must include your process for ongoing monitoring of the updated system.
      • R7.1I - Maintain all rooms and common areas in a good state of repair; 22( 1 )(b)
      • R7.1J - Maintain all rooms and common areas in a safe and clean condition; 22( 1 )(c)
    • R10.3 - Do care plans include the required elements and are they developed with the participation of the person in care, parent or representative?
      • Observation(s): The system to ensure that care plans are monitored on a regular basis to ensure proper implementation is Ineffective. A review of care plans and the wellness & safety checks records identified that a person in care are to have the safety equipment (chair) checked every hour while on outings. There was no evidence indicating that checks were been completed. The absence of safety checks may impact the health, safety and dignity of the person in care. Submit by February 13, 2026, the plan that will be implemented to come into compliance with Section 81(4)(a) of the Residential Care Regulation. The plan must include your process for ongoing monitoring of the updated system.
      • R10.3J - Each care plan must be monitored on a regular basis to ensure proper implementation; 81( 4 )(a)
  2. Routine Inspection

    4 infractions

    • R2.1 - Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?
      • Observation(s): The system to ensure that all policies and procedures are followed is ineffective. A review of the house binder identified ‘Wellness and safety check daily records’ not completed correctly as per policy.
      • R2.1S - Ensure policies are implemented by employees; 85( 1 )(d)
    • R6.3 - Does the facility demonstrate appropriate outbreak prevention and control measures?
      • Observation(s): The system to monitor fridge temperatures is ineffective. It was noted that a fridge located in a person in cares bedroom had no system in place to monitor the temperature.
      • R6.3B - Ensure that food is safely prepared, stored, served and handled; 63 ( 1 )
    • R7.1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): The system to ensure that all rooms and common areas are maintained in a safe and clean condition is ineffective. It was observed that the inside of a fridge located in a person in cares bedroom was moldy and extremely dirty. It was also observed the bedroom floor was dirty and damaged posing a potential tripping hazard. The system to ensure safe storage of hazard materials is ineffective. A bottle of a toilet cleaning agent was observed stored in an unlocked cupboard in a washroom accessible to persons in care.
      • R7.1J - Maintain all rooms and common areas in a safe and clean condition; 22( 1 )(c)
      • R7.1AK- Provide appropriately furnished and equipped areas for secure, safe and adequate storage of cleaning agents, chemical products and other hazardous materials; 35( 1 )(c)
    • R10.3 - Do care plans include the required elements and are they developed with the participation of the person in care, parent or representative?
      • Observation(s): The system to review / revise care plans is ineffective. It was observed that a person in care had alcohol in his bedroom, which was unsecured, and not documented in the care plan.
      • R10.3K - Review and, if necessary, modify each care plan if there is a substantial change in the circumstances of the person in care, or at least once a year, to ensure it continues to meet the needs, preferences, and is compatible with the abilities of the person in care; 81( 4 )(b)(i)(ii)
  3. Routine Inspection

    6 infractions

    • R1.1 - Does the Licensee operate in accordance with their license and inform Licensing of any significant changes?
      • Observation(s): The system to self-monitor the facility is ineffective. A review of the House binder identified several types of checklists which were sporadically recorded or showing no recorded information as required.
      • R1.1W - Regularly monitor the physical environment and the care and services provided; 61
    • R2.1 - Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?
      • Observation(s): The system to display a copy of the Emergency Plan was ineffective. The copies of Emergency plans on display were last revised in 2021 / 22 and the contact information listed was outdated.
      • R2.1I - Display a copy of the emergency plan in a prominent place; 51 ( 4 )
    • R3.1 - Do the manager and employees meet the employment requirements and are they assessed regularly for performance?
      • Observation(s): The system to ensure First Aid supplies are readily accessible is ineffective. The First Aid kit located in the basement was incomplete, lacking such items as bandages.
      • R3.1P - First aid supplies must be readily accessible to all employees, including while care is provided off the facility premises; 43 ( 2 )
    • R4.1 - Are person in care records current, complete and kept confidential?
      • Observation(s): The system to ensure that monthly weights are recorded is ineffective as indicated by sporadic recordings. There was no weights recorded for the first Sunday of the month in January 2024 as per policy.
      • R4.1R - Weigh each person in care monthly and record their weight in their nutritional plan (Does not apply to Hospice); 83( 4 )(a)(c)
    • R6.3 - Does the facility demonstrate appropriate outbreak prevention and control measures?
      • Observation(s): The system to record fridge and freezer temperatures is ineffective. It was observed that temperatures and signatures were sporadically recorded.
      • R6.3B - Ensure that food is safely prepared, stored, served and handled; 63 ( 1 )
    • R10.3 - Do care plans include the required elements and are they developed with the participation of the person in care, parent or representative?
      • Observation(s): The system to review / revise care plans is ineffective. A review of Care plans identified Behavioural Support plans to be reviewed were out dated. For example a Behavioural Support plan stated a next review date of Sept 30, 2021.
      • R10.3K - Review and, if necessary, modify each care plan if there is a substantial change in the circumstances of the person in care, or at least once a year, to ensure it continues to meet the needs, preferences, and is compatible with the abilities of the person in care; 81( 4 )(b)(i)(ii)
  4. Routine Inspection

    2 infractions

    • R7.2 - Is the environment maintained to prevent falls?
      • Observation(s): Bedroom window of person in care who is identified as an elopement risk was not secured in a manner to prevent person in care from exiting through the window. The window alarm did not sound upon opening.
      • R7.2C - Windows must be secured to prevent falls from, or exiting through, the window; 15 ( 1 )
    • R7.1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): The following deficiencies to the physical facility were observed: * in two separate bathrooms it was observed that there was a broken or removed cupboard doors. * holes in the walls in another bathroom and bedroom. * ice and snow not removed from the balcony area and bottom of stairs accessible to persons in care which posed a slipping hazard. This was corrected during the inspection by facility staff. Cigarette butts were noted in amongst cedar chips next to balcony stairs, ash can next to flammable couch on balcony. Bedroom window did not have coverings to protect the privacy of the occupant.
      • R7.1I - Maintain all rooms and common areas in a good state of repair; 22( 1 )(b)
      • R7.1M - Ensure that no one other than a person in care engages in a restricted activity while on the premises of the facility; 23(2)(a).
      • R7.1W- Each bedroom must have a window that provides natural light, with coverings to block light and protect privacy; 28 ( 1 )
  5. Routine Inspection

    1 infraction

    • R2.1 - Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?
      • Observation(s): While discussing the facility's admissions process, it was discovered that the admissions handbook does not include how a person in care, their parent or representative may address concerns or make complaints to both Licensing and the Patient Care Quality Office.
      • R2.1C - Prior to admission, advise how the person, their parent or representative may express concerns or make complaints to licensing; 48( 1 )(c)(i)
      • R2.1D - Prior to admission, advise how the person, their parent or representative may express concerns or make complaints to the Patient Care Quality Review Board Act; 48( 1 )(c)(ii)

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