Chartwell Deerview Crossing Retirement
460 Rymal Rd W, Hamilton ON L9B 0B2 · Retirement Home
Inspection summary
Chartwell Deerview Crossing Retirement has been inspected 17 times by City of Hamilton Public Health Services since March 10, 2022. The most recent inspection, on June 3, 2026, found no infractions.
6 of 17 inspections on record found no infractions at all. In the past 12 months there were 4 inspections with 4 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Protecting food from contamination and Food temperature control.
Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.
What these findings mean
Health authorities word their findings differently, so we group them by what they mean for the people in care. Higher-risk findings are the ones that could directly make someone sick, and they matter more here because young children, older adults and people who are unwell are more vulnerable to infection.
Cleaning and sanitizingHigher risk
Surfaces, dishes and tools that touch food or people must be cleaned and then sanitized or disinfected. Inspectors check sanitizer strength, dishwasher temperatures and how cleaning is done. Poor sanitizing lets germs survive from one use to the next.
Recorded 6 times across 5 separate inspections, most recently on October 30, 2023. For example:
Equipment, utensils, multi-service articles and all food contact surfaces are properly constructed
Protecting food from contaminationHigher risk
This covers how food and supplies are stored and handled: kept covered, off the floor, and away from anything that could contaminate them. Where food is served, raw meat must be kept away from ready-to-eat food, a direct route for salmonella and E. coli.
Recorded 5 times across 5 separate inspections, most recently on August 15, 2024. For example:
Food protected from contamination or adulteration
Food temperature controlHigher risk
Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.
Recorded 4 times across 4 separate inspections, most recently on May 28, 2026. For example:
Mechanical dishwashing: Wash / rinse water clean, water temperature, timing cycles, sanitizer
Handwashing and staff hygieneHigher risk
Hand hygiene is the most important way to stop germs spreading between children, residents and staff. Inspectors check that sinks are stocked and easy to reach, that staff wash their hands when required (for example after diapering or before handling food), and that sick staff stay away from work.
Recorded 2 times across 2 separate inspections, most recently on August 15, 2024. For example:
Hand washing basin with supplies of soap and paper towels in dispensers
Chemicals and toxic substancesHigher risk
Cleaning products, disinfectants and pesticides must be labelled and stored safely, away from food and from surfaces people touch. Inspectors flag chemicals that could contaminate food or harm people, as well as pest treatments applied without proper supervision.
Recorded once on September 23, 2022. For example:
Toxic or poisonous substances required for maintenance in food premises are stored and handled as prescribed in the regulation
About this data
These results come from City of Hamilton Public Health Services, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
17 inspections
- Re-inspection
0 infractions
- Routine Inspection
2 infractions
- Furniture, equipment and appliances in food handling and storage rooms arranged and constructed to permit a clean and sanitary environment
- Mechanical dishwashing: Wash / rinse water clean, water temperature, timing cycles, sanitizer
- Routine Inspection
1 infraction
- Mechanical dishwashing: Wash / rinse water clean, water temperature, timing cycles, sanitizer
- Provide an easily readable thermometer for the dishwashing and sanitizing temperatures
- Mechanical dishwashing: Wash / rinse water clean, water temperature, timing cycles, sanitizer
- Routine Inspection
1 infraction
- Certified food handler present in the food service premise
- Ensure certified food handler or supervisor is present during all hours of operation
- Certified food handler present in the food service premise
- Routine Inspection
0 infractions
- Routine Inspection
0 infractions
- Routine Inspection
0 infractions
- Routine Inspection
2 infractions
- Hand washing basin with supplies of soap and paper towels in dispensers
- Provide paper towels in a dispenser at hand basin in food preparation area
- Food protected from contamination or adulteration
- Protect food from contamination and adulteration
- Hand washing basin with supplies of soap and paper towels in dispensers
- Routine Inspection
2 infractions
- Hand washing basin with supplies of soap and paper towels in dispensers
- Provide paper towels in a dispenser at hand basin in food preparation area
- Food protected from contamination or adulteration
- Protect food from contamination and adulteration
- Hand washing basin with supplies of soap and paper towels in dispensers
- Routine Inspection
3 infractions
- Equipment, utensils, multi-service articles and all food contact surfaces are properly constructed
- Garbage and waste (solid or liquid) collected and removed to ensure sanitary condition of premise
- Food handlers who come into contact with food/utensils shall do so in a sanitary manner
- Routine Inspection
3 infractions
- Floors, walls, and ceilings clean and in good repair and maintained in a sanitary manner
- Equipment, utensils, multi-service articles and all food contact surfaces are properly constructed
- Cloths and towels maintained in clean, good repair and not used for other purposes
- Ensure wiping cloths are kept in a sanitizing solution when not in use
- Re-inspection
0 infractions
- Routine Inspection
5 infractions
- Equipment, utensils, multi-service articles and all food contact surfaces are properly constructed
- Garbage and waste (solid or liquid) collected and removed to ensure sanitary condition of premise
- Testing reagent used to determine concentration of sanitizer
- Mechanical dishwashing: Wash / rinse water clean, water temperature, timing cycles, sanitizer
- Chlorine sanitizer concentration must be at least 100 parts per million at 24°C or greater for at least 45 seconds
- Food protected from contamination or adulteration
- Routine Inspection
4 infractions
- Equipment, utensils, multi-service articles and all food contact surfaces are properly constructed
- Garbage and waste (solid or liquid) collected and removed to ensure sanitary condition of premise
- Toxic or poisonous substances required for maintenance in food premises are stored and handled as prescribed in the regulation
- Food protected from contamination or adulteration
- Re-inspection
0 infractions
- Routine Inspection
1 infraction
- Food is held at 4°C (40°F) or less
- Routine Inspection
3 infractions
- Equipment, utensils, multi-service articles and all food contact surfaces are properly constructed
- Garbage and waste (solid or liquid) collected and removed to ensure sanitary condition of premise
- Food premise is protected against the entry and harbouring of pests
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