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Chateau Estates Clubhouse - Whirlpool

1101 84 Street NE Calgary AB T2A 7X2 · Aquatic Facility

Official record from Alberta →

Inspection summary

Chateau Estates Clubhouse - Whirlpool has been inspected 20 times by Alberta Health Services (Environmental Public Health) since January 11, 2024. The most recent inspection, on August 6, 2026, recorded 2 infractions.

None of the 20 inspections on record were free of infractions. In the past 12 months there were 14 inspections with 53 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 39 times across 20 separate inspections, most recently on August 6, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 10 times across 10 separate inspections, most recently on June 19, 2026. For example: Is the chemical quality of the water in this pool satisfactory (Non-Critical)?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded 17 times across 17 separate inspections, most recently on August 6, 2026. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 2 times across 2 separate inspections, most recently on June 19, 2026. For example: Are proper testing, monitoring, and other records being properly maintained?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

20 inspections

  1. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **OUTSTANDING**1. Turnover rate for the whirlpool calculated at 31 minutes. **June 15, 2026: the operational flow rate measured 45 GPM, and the calculated turnover rate was 26 minutes.COMPLETE THE FOLLOWING:1. Please adjust whirlpool flow rate so that turnover is within 20 minutes. The flow rate needs to be maintained between 59 GPM - 98 GPM.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • **OUTSTANDING**1. The anti-entrapment plan is missing information including: - The drain covers' certificate of compliance- Plumbing schematics of the whirlpool showing the drains and pipe connections- Sump dimensions (sump depth, sump exit orientation, sump exit diameter)COMPLETE THE FOLLOWING:1. Locate and provide all the requested documents to the district Inspector.
  2. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on July 29, 2026, was present for total coliforms.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **OUTSTANDING**1. Turnover rate for the whirlpool calculated at 31 minutes. **June 15, 2026: the operational flow rate measured 45 GPM, and the calculated turnover rate was 26 minutes.COMPLETE THE FOLLOWING:1. Please adjust whirlpool flow rate so that turnover is within 20 minutes. The flow rate needs to be maintained between 59 GPM - 98 GPM.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • **OUTSTANDING**1. The anti-entrapment plan is missing information including: - The drain covers' certificate of compliance- Plumbing schematics of the whirlpool showing the drains and pipe connections- Sump dimensions (sump depth, sump exit orientation, sump exit diameter)COMPLETE THE FOLLOWING:1. Locate and provide all the requested documents to the district Inspector.
  3. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **OUTSTANDING**1. Turnover rate for the whirlpool calculated at 31 minutes. **June 15, 2026: the operational flow rate measured 45 GPM, and the calculated turnover rate was 26 minutes.COMPLETE THE FOLLOWING:1. Please adjust whirlpool flow rate so that turnover is within 20 minutes. The flow rate needs to be maintained between 59 GPM - 98 GPM.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • **OUTSTANDING**1. The anti-entrapment plan is missing information including: - The drain covers' certificate of compliance- Plumbing schematics of the whirlpool showing the drains and pipe connections- Sump dimensions (sump depth, sump exit orientation, sump exit diameter)COMPLETE THE FOLLOWING:1. Locate and provide all the requested documents to the district Inspector.
  4. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • 1. The water sample collected on July 15, 2026, was present for total coliforms.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **OUTSTANDING**1. Turnover rate for the whirlpool calculated at 31 minutes. **June 15, 2026: the operational flow rate measured 45 GPM, and the calculated turnover rate was 26 minutes.COMPLETE THE FOLLOWING:1. Please adjust whirlpool flow rate so that turnover is within 20 minutes. The flow rate needs to be maintained between 59 GPM - 98 GPM.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • **OUTSTANDING**1. The anti-entrapment plan is missing information including: - The drain covers' certificate of compliance- Plumbing schematics of the whirlpool showing the drains and pipe connections- Sump dimensions (sump depth, sump exit orientation, sump exit diameter)COMPLETE THE FOLLOWING:1. Locate and provide all the requested documents to the district Inspector.
  5. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **OUTSTANDING**1. Turnover rate for the whirlpool calculated at 31 minutes. **June 15, 2026: the operational flow rate measured 45 GPM, and the calculated turnover rate was 26 minutes.COMPLETE THE FOLLOWING:1. Please adjust whirlpool flow rate so that turnover is within 20 minutes. The flow rate needs to be maintained between 59 GPM - 98 GPM.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • **OUTSTANDING**1. The anti-entrapment plan is missing information including: - The drain covers' certificate of compliance- Plumbing schematics of the whirlpool showing the drains and pipe connections- Sump dimensions (sump depth, sump exit orientation, sump exit diameter)COMPLETE THE FOLLOWING:1. Locate and provide all the requested documents to the district Inspector.
  6. Risk Management Inspection

    5 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • 1. The total alkalinity measured 24ppm.COMPLETE THE FOLLOWING:1. Ensure the total alkalinity is maintained between 60ppm - 180ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **OUTSTANDING**1. Turnover rate for the whirlpool calculated at 31 minutes. **June 15, 2026: the operational flow rate measured 45 GPM, and the calculated turnover rate was 26 minutes.COMPLETE THE FOLLOWING:1. Please adjust whirlpool flow rate so that turnover is within 20 minutes. The flow rate needs to be maintained between 59 GPM - 98 GPM.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • 1. There was no clock in the whirlpool room.COMPLETE THE FOLLOWING:1. Replace the clock.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • 1. The water chemistry is not being tested daily.2. Setpoints for pH and ORP at the automated controller are not checked and recorded in the log sheet. COMPLETE THE FOLLOWING:1. Ensure the water is tested daily and record the results in the log sheet.2. Check the ORP and pH setpoints and record in the log sheet.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • **OUTSTANDING**1. The anti-entrapment plan is missing information including: - The drain covers' certificate of compliance- Plumbing schematics of the whirlpool showing the drains and pipe connections- Sump dimensions (sump depth, sump exit orientation, sump exit diameter)COMPLETE THE FOLLOWING:1. Locate and provide all the requested documents to the district Inspector.
  7. Demand Inspection

    7 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on June 10, 2026 was unsatisfactory. The results indicate pseudomonas isolated.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on June 10, 2026 was unsatisfactory. The results indicate a heterotrophic plate count of >57,000 CFU/mL, which is above the reference range of <=100 CFU/mL.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • 1. The total alkalinity measured 24ppm.COMPLETE THE FOLLOWING:1. Ensure the total alkalinity is maintained between 60ppm - 180ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **OUTSTANDING**1. Turnover rate for the whirlpool calculated at 31 minutes. **June 15, 2026: the operational flow rate measured 45 GPM, and the calculated turnover rate was 26 minutes.COMPLETE THE FOLLOWING:1. Please adjust whirlpool flow rate so that turnover is within 20 minutes. The flow rate needs to be maintained between 59 GPM - 98 GPM.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • 1. There was no clock in the whirlpool room.COMPLETE THE FOLLOWING:1. Replace the clock.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • 1. The water chemistry is not being tested daily.2. Setpoints for pH and ORP at the automated controller are not checked and recorded in the log sheet. COMPLETE THE FOLLOWING:1. Ensure the water is tested daily and record the results in the log sheet.2. Check the ORP and pH setpoints and record in the log sheet.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • **OUTSTANDING**1. The anti-entrapment plan is missing information including: - The drain covers' certificate of compliance- Plumbing schematics of the whirlpool showing the drains and pipe connections- Sump dimensions (sump depth, sump exit orientation, sump exit diameter)COMPLETE THE FOLLOWING:1. Locate and provide all the requested documents to the district Inspector.
  8. Demand Inspection

    5 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on June 10, 2026 was unsatisfactory. The results indicate pseudomonas isolated.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on June 10, 2026 was unsatisfactory. The results indicate a heterotrophic plate count of >57,000 CFU/mL, which is above the reference range of <=100 CFU/mL.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The Combine Chlorine was measured at 2.45 ppm - Ensure that the Combine chloring is as low as possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Turnover rate for the whirlpool calculated at 31 minutes. -Please adjust whirlpool flow rate so that turnover is within 20 minutes.*Outstanding violation since 2024.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Send the whirlpool anti-entrapment compliance plan with all applicable documentation to the district inspector including:1. the drain covers' compliance certificate, 2. schematic drawing of the whirlpool showing the drains and pipes connections, and 3. pump and its specification.- All documents must be present.
  9. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • 1. The water sample collected on June 3, 2026 was present for total coliforms.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The Combine Chlorine was measured at 2.45 ppm - Ensure that the Combine chloring is as low as possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Turnover rate for the whirlpool calculated at 31 minutes. -Please adjust whirlpool flow rate so that turnover is within 20 minutes.*Outstanding violation since 2024.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Send the whirlpool anti-entrapment compliance plan with all applicable documentation to the district inspector including:1. the drain covers' compliance certificate, 2. schematic drawing of the whirlpool showing the drains and pipes connections, and 3. pump and its specification.- All documents must be present.
  10. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • 1. The water sample collected on May 20 had a heterotrophic plate count of 1,130 colony forming units/mL.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The Combine Chlorine was measured at 2.45 ppm - Ensure that the Combine chloring is as low as possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Turnover rate for the whirlpool calculated at 31 minutes. -Please adjust whirlpool flow rate so that turnover is within 20 minutes.*Outstanding violation since 2024.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Send the whirlpool anti-entrapment compliance plan with all applicable documentation to the district inspector including:1. the drain covers' compliance certificate, 2. schematic drawing of the whirlpool showing the drains and pipes connections, and 3. pump and its specification.- All documents must be present.
  11. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • 1. The water sample collected on February 25, 2026 was present for total coliforms.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The Combine Chlorine was measured at 2.45 ppm - Ensure that the Combine chloring is as low as possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Turnover rate for the whirlpool calculated at 31 minutes. -Please adjust whirlpool flow rate so that turnover is within 20 minutes.*Outstanding violation since 2024.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Send the whirlpool anti-entrapment compliance plan with all applicable documentation to the district inspector including:1. the drain covers' compliance certificate, 2. schematic drawing of the whirlpool showing the drains and pipes connections, and 3. pump and its specification.- All documents must be present.
  12. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • 1. The sample collected on January 26, 2026 was not tested, because the sample was received by the lab on January 28, 2026, which was more than 24 hours after collection.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The Combine Chlorine was measured at 2.45 ppm - Ensure that the Combine chloring is as low as possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Turnover rate for the whirlpool calculated at 31 minutes. -Please adjust whirlpool flow rate so that turnover is within 20 minutes.*Outstanding violation since 2024.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Send the whirlpool anti-entrapment compliance plan with all applicable documentation to the district inspector including:1. the drain covers' compliance certificate, 2. schematic drawing of the whirlpool showing the drains and pipes connections, and 3. pump and its specification.- All documents must be present.
  13. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • 1. Sample collected on January 7, 2026 had a heterotrophic plate count of 150 colony forming units/mL. Operator informed to submit a re-sample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The Combine Chlorine was measured at 2.45 ppm - Ensure that the Combine chloring is as low as possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Turnover rate for the whirlpool calculated at 31 minutes. -Please adjust whirlpool flow rate so that turnover is within 20 minutes.*Outstanding violation since 2024.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Send the whirlpool anti-entrapment compliance plan with all applicable documentation to the district inspector including:1. the drain covers' compliance certificate, 2. schematic drawing of the whirlpool showing the drains and pipes connections, and 3. pump and its specification.- All documents must be present.
  14. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on November 17, 2025 was not tested, because it was received by the lab on November 19, 2025, which is more than 24 hours after collection.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The Combine Chlorine was measured at 2.45 ppm - Ensure that the Combine chloring is as low as possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Turnover rate for the whirlpool calculated at 31 minutes. -Please adjust whirlpool flow rate so that turnover is within 20 minutes.*Outstanding violation since 2024.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Send the whirlpool anti-entrapment compliance plan with all applicable documentation to the district inspector including:1. the drain covers' compliance certificate, 2. schematic drawing of the whirlpool showing the drains and pipes connections, and 3. pump and its specification.- All documents must be present.
  15. Demand Inspection

    3 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The Combine Chlorine was measured at 2.45 ppm - Ensure that the Combine chloring is as low as possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Turnover rate for the whirlpool calculated at 31 minutes. -Please adjust whirlpool flow rate so that turnover is within 20 minutes.*Outstanding violation since 2024.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Send the whirlpool anti-entrapment compliance plan with all applicable documentation to the district inspector including:1. the drain covers' compliance certificate, 2. schematic drawing of the whirlpool showing the drains and pipes connections, and 3. pump and its specification.- All documents must be present.
  16. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Turnover rate for the whirlpool calculated at 28 minutes. -Please adjust whirlpool flow rate so that turnover is within 20 minutes.*Outstanding violation since 2024.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Whirlpool's flow meter was not working at the time of the inspection.-Please repair or replace the flow meter and ensure its proper working condition to assure pool's turnover rate.
  17. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sample was not processed because the sample requisition bottle was dated incorrectly.-Please submit another sample and ensure proper sampling procedures are followed.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Turnover rate for the whirlpool calculated at 28 minutes. -Please adjust whirlpool flow rate so that turnover is within 20 minutes.
  18. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Turnover rate for the whirlpool calculated at 28 minutes. -Please adjust whirlpool flow rate so that turnover is within 20 minutes.
  19. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sample collected on April 03, 2024 was not processed because the date/time of sample collection was later than the date/time of receipt.-Please submit a new sample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Turnover rate for the whirlpool calculated at 28 minutes. -Please adjust whirlpool flow rate so that turnover is at 20 minutes.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Chemical reagents used for daily pool water testing were all expired or gone past the best before dates.-Please replace the water testing reagents with effective ones to ensure accurate water testing/monitoring results.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • There is no anti-entrapment plan for the whirlpool. Ensure this is completed and returned by the response date or a closure order may be issued.
  20. Monitoring Inspection

    3 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Turnover rate for the whirlpool calculated at 28 minutes. -Please adjust whirlpool flow rate so that turnover is at 20 minutes.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Chemical reagents used for daily pool water testing were all expired or gone past the best before dates.-Please replace the water testing reagents with effective ones to ensure accurate water testing/monitoring results.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • There is no anti-entrapment plan for the whirlpool. Ensure this is completed and returned by the response date or a closure order may be issued.

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