CHUCK'S ROADHOUSE
#190 Gateway Park Dr, Kitchener Ontario N2P 2J4 · Facility
Inspection summary
CHUCK'S ROADHOUSE has been inspected 5 times by Region of Waterloo Public Health since January 16, 2025. The most recent inspection, on June 24, 2026, recorded 2 infractions.
1 of 5 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 10 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Food temperature control and Chemicals and toxic substances.
The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Cleaning and sanitizingHigher risk
Surfaces, dishes and tools that touch food or people must be cleaned and then sanitized or disinfected. Inspectors check sanitizer strength, dishwasher temperatures and how cleaning is done. Poor sanitizing lets germs survive from one use to the next.
Recorded 4 times across 3 separate inspections, most recently on June 24, 2026. For example:
Multi-service articles and food contact surfaces cleaned and sanitized after each use and following operations where contamination may have occurred
Food temperature controlHigher risk
Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.
Recorded 3 times across 2 separate inspections, most recently on June 24, 2026. For example:
Food is held at 4°C (40°F) or less
Chemicals and toxic substancesHigher risk
Cleaning products, disinfectants and pesticides must be labelled and stored safely, away from food and from surfaces people touch. Inspectors flag chemicals that could contaminate food or harm people, as well as pest treatments applied without proper supervision.
Recorded 2 times across 2 separate inspections, most recently on May 5, 2026. For example:
Toxic or poisonous substances required for maintenance in food premises are stored and handled as prescribed in the regulation
Protecting food from contaminationHigher risk
This covers how food and supplies are stored and handled: kept covered, off the floor, and away from anything that could contaminate them. Where food is served, raw meat must be kept away from ready-to-eat food, a direct route for salmonella and E. coli.
Recorded 2 times across 2 separate inspections, most recently on May 5, 2026. For example:
Floors, walls, and ceilings clean and in good repair and maintained in a sanitary manner
PestsHigher risk
Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food, supplies and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.
Recorded 2 times across 2 separate inspections, most recently on January 5, 2026. For example:
Food premise is protected against the entry and harbouring of pests
About this data
These results come from Region of Waterloo Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
5 inspections
- Complaint Inspection
2 infractions
- Food is held at 4°C (40°F) or less
- Adjust or repair the refrigeration unit immediately. Do not store any hazardous foods in the unit until it is able to maintain hazardous foods at 4°C (40°F) or less
- Ensure all hazardous foods are stored at 4°C (40°F) or less
- Multi-service articles and food contact surfaces cleaned and sanitized after each use and following operations where contamination may have occurred
- Clean and sanitize multi-service articles after each use and as often as necessary
- Clean and sanitize food contact surfaces or equipment as often as necessary
- Food is held at 4°C (40°F) or less
- Compliance Inspection
2 infractions
- Toxic or poisonous substances required for maintenance in food premises are stored and handled as prescribed in the regulation
- Store toxic/poisonous substances in compartment away from food or food working surfaces or utensils
- Store toxic/poisonous substances in container bearing identifying labels
- Use toxic/poisonous substances in a manner to prevent contamination of food and/or causing a health hazard
- Floors, walls, and ceilings clean and in good repair and maintained in a sanitary manner
- Cleaning required around, under, and behind kitchen equipment, counters, and baseboards
- Ensure floors are kept clean and in good repair
- Toxic or poisonous substances required for maintenance in food premises are stored and handled as prescribed in the regulation
- Compliance Inspection
6 infractions
- Hot holding: minimum of 60°C (140°F) after cooking / rapid re-heating
- Ensure food is held above 60°C (140°F) after cooking / rapid re-heating
- Mechanical dishwashing: Wash / rinse water clean, water temperature, timing cycles, sanitizer
- Provide an easily readable thermometer for the dishwashing and sanitizing temperatures
- Toxic or poisonous substances required for maintenance in food premises are stored and handled as prescribed in the regulation
- Use toxic/poisonous substances in a manner to prevent contamination of food and/or causing a health hazard
- Testing reagent used to determine concentration of sanitizer
- Provide and use test reagent to determine concentration of sanitizer
- Equipment, utensils, multi-service articles and all food contact surfaces are properly constructed and maintained
- Ensure equipment, utensils and or multi-service articles in good repair
- Ensure equipment, utensils and or multi-service articles are cleaned and sanitized
- Food premise is protected against the entry and harbouring of pests
- Protect against entry, harbouring and breeding of pests
- Hot holding: minimum of 60°C (140°F) after cooking / rapid re-heating
- Compliance Inspection
3 infractions
- Food protected from contamination or adulteration
- Store and handle ice in a sanitary manner
- Equipment, utensils, multi-service articles and all food contact surfaces are properly constructed and maintained
- Ensure equipment, utensils and or multi-service articles are of sound and tight construction
- Ensure equipment, utensils and or multi-service articles in good repair
- Ensure equipment, utensils and or multi-service articles are cleaned and sanitized
- Ensure food contact equipment and utensils are free from cracks, crevices and open seams
- Ensure ventilation system/exhaust hood/filters/canopy is maintained in a clean and sanitary manner
- Food premise is protected against the entry and harbouring of pests
- Retain pest control records for one year
- Contact licensed pest control operator for insect / rodent / pest treatment and control
- Food protected from contamination or adulteration
- Compliance Inspection
0 infractions
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