Dairy Queen
231 Lakeshore Dr North Bay ON P1A 2B8 · Restaurant
Inspection summary
Dairy Queen has been inspected 13 times by North Bay Parry Sound District Health Unit since January 26, 2024. The most recent inspection, on August 24, 2026, recorded 2 infractions.
1 of 13 inspections on record found no infractions at all. In the past 12 months there were 5 inspections with 21 infractions recorded. The higher-risk findings here relate to: Chemicals and toxic substances, Protecting food from contamination and Cleaning and sanitizing.
The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Chemicals and toxic substancesHigher risk
Cleaning products, sanitizers and pesticides must be labelled and stored away from food and food-contact surfaces. Inspectors flag chemicals that could end up in food, as well as pest treatments applied without proper supervision.
Recorded 5 times across 4 separate inspections, most recently on August 12, 2026. For example:
Toxic / poisonous substances (chemicals / pesticides) to be stored separately from food
Protecting food from contaminationHigher risk
This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.
Recorded 3 times across 3 separate inspections, most recently on August 24, 2026. For example:
Food protected from potential contamination and/or adulteration
Cleaning and sanitizingHigher risk
Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.
Recorded once on August 12, 2026. For example:
Food contact surfaces washed / rinsed / sanitized after each use and following any operations when contamination may have occurred
Building, plumbing and upkeepLower risk
Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.
Recorded 25 times across 12 separate inspections, most recently on August 24, 2026. For example:
General housekeeping is satisfactory
Equipment and utensilsLower risk
Equipment has to be built from cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked shelf, a worn gasket or utensils stored the wrong way. They are generally lower risk but show how well the kitchen is maintained.
Recorded 10 times across 9 separate inspections, most recently on August 17, 2026. For example:
Equipment, non-food contact surfaces and linen are maintained, designed, constructed, installed and accessible for cleaning
About this data
These results come from North Bay Parry Sound District Health Unit, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
13 inspections
- Re-inspection
2 infractions
- General housekeeping is satisfactory
- * Fail to remove all materials not associated with the daily operation of the food premise
- Operator to remove all materials not associated with the daily operation of food premise
- Food protected from potential contamination and/or adulteration
- * Fail to protect food from contamination and/or adulteration
- Operator to ensure all foods are stored off the floor
- General housekeeping is satisfactory
- Re-inspection
4 infractions
- Equipment, non-food contact surfaces and linen are maintained, designed, constructed, installed and accessible for cleaning
- * Fail to maintain all equipment/non-food contact surfaces are in clean and in good repair
- Operator to ensure that all equipment/non-food contact surfaces are maintained clean and in good repair
- Floors clean and in good repair
- * Fail to ensure floors of food premise are kept clean and/or in good repair
- Operator to ensure floors are kept clean and in good repair
- General housekeeping is satisfactory
- * Fail to remove all materials not associated with the daily operation of the food premise
- Operator to remove all materials not associated with the daily operation of food premise
- Food protected from potential contamination and/or adulteration
- * Fail to protect food from contamination and/or adulteration
- Operator to ensure all foods are stored off the floor
- Equipment, non-food contact surfaces and linen are maintained, designed, constructed, installed and accessible for cleaning
- Compliance (Required)
7 infractions
- Equipment, non-food contact surfaces and linen are maintained, designed, constructed, installed and accessible for cleaning
- * Fail to maintain all equipment/non-food contact surfaces are in clean and in good repair
- Operator to ensure that all equipment/non-food contact surfaces are maintained clean and in good repair
- Floors clean and in good repair
- * Fail to ensure floors of food premise are kept clean and/or in good repair
- Operator to ensure floors are kept clean and in good repair
- Ceilings clean and in good repair
- * Fail to ensure ceiling of food premise kept clean and in good repair
- Operator to ensure ceiling of the food premise is maintained in a sanitary condition and in good repair
- General housekeeping is satisfactory
- * Fail to remove all materials not associated with the daily operation of the food premise
- * Fail to arrange furniture, equipment and appliances as to permit thorough cleaning and the maintaining of the room or place in a clean and sanitary condition
- Operator to remove all materials not associated with the daily operation of food premise
- Operator to ensure the furniture, equipment and appliances are arranged to permit thorough cleaning and the maintaining of the room or place in a clean and sanitary condition
- Food protected from potential contamination and/or adulteration
- * Fail to protect food from contamination and/or adulteration
- Operator to ensure all foods are stored off the floor
- Toxic / poisonous substances (chemicals / pesticides) to be stored separately from food
- * Fail to keep toxic / poisonous substance separate from food
- Operator to ensure toxic/poisonous substances are stored in a manner preventing contamination
- Food contact surfaces washed / rinsed / sanitized after each use and following any operations when contamination may have occurred
- * Fail to provide test reagent strips for approved sanitizer
- Operator to provide an appropriate test reagent to verify the concentration of the sanitizer
- Equipment, non-food contact surfaces and linen are maintained, designed, constructed, installed and accessible for cleaning
- Re-inspection
2 infractions
- Equipment, non-food contact surfaces and linen are maintained, designed, constructed, installed and accessible for cleaning
- * Fail to maintain all equipment/non-food contact surfaces as readily cleanable and non-absorbent
- Operator to ensure that all equipment/non-food contact surfaces are readily cleanable/non-absorbent and of sound and tight construction.
- General housekeeping is satisfactory
- * Fail to remove all materials not associated with the daily operation of the food premise
- Operator to remove all materials not associated with the daily operation of food premise
- Equipment, non-food contact surfaces and linen are maintained, designed, constructed, installed and accessible for cleaning
- Compliance (Required)
6 infractions
- Toxic / poisonous substances (chemicals / pesticides) to be stored separately from food
- * Fail to keep toxic / poisonous substance separate from food
- Operator to ensure toxic/poisonous substances are stored in a manner preventing contamination
- Sanitary maintenance of and provision of required supplies in staff / public washroom facilities
- * Fail to keep washroom in good repair, clean and sanitary condition
- Operator to ensure the washroom facilities are maintained clean and in good repair
- Food contact surfaces properly designed, constructed, installed, maintained, located (smooth, non-absorbent, cleanable, corrosion resistant and non-toxic)
- * Fail to maintain utensils, multi-service articles and/or food contact surfaces in a clean and sanitary manner and/or in good repair
- Operator to ensure all food contact surfaces, utensils and/or multi-service articles are cleaned and sanitized after each use and are maintained in good repair
- Equipment, non-food contact surfaces and linen are maintained, designed, constructed, installed and accessible for cleaning
- * Fail to maintain all equipment/non-food contact surfaces as readily cleanable and non-absorbent
- * Fail to maintain all equipment/non-food contact surfaces are in clean and in good repair
- Operator to ensure that all equipment/non-food contact surfaces are maintained clean and in good repair
- Operator to ensure that all equipment/non-food contact surfaces are readily cleanable/non-absorbent and of sound and tight construction.
- General housekeeping is satisfactory
- * Fail to remove all materials not associated with the daily operation of the food premise
- Operator to remove all materials not associated with the daily operation of food premise
- Floors clean and in good repair
- * Fail to ensure floors of food premise are kept clean and/or in good repair
- Operator to ensure floors are kept clean and in good repair
- Toxic / poisonous substances (chemicals / pesticides) to be stored separately from food
- Re-inspection
0 infractions
- Compliance (Required)
3 infractions
- Washing hands thoroughly before and after handling food
- * Food handlers fail to wash hands as often as necessary to prevent the contamination of food or food areas
- Food handlers must wash hands after they are contaminated and before handling food
- General housekeeping is satisfactory
- * Fail to remove all materials not associated with the daily operation of the food premise
- Operator to remove all materials not associated with the daily operation of food premise
- Equipment, non-food contact surfaces and linen are maintained, designed, constructed, installed and accessible for cleaning
- * Fail to maintain all equipment/non-food contact surfaces as readily cleanable and non-absorbent
- Operator to ensure that all equipment/non-food contact surfaces are readily cleanable/non-absorbent and of sound and tight construction.
- Washing hands thoroughly before and after handling food
- Re-inspection
1 infraction
- Ceilings clean and in good repair
- * Fail to ensure ceiling of food premise kept clean and in good repair
- Operator to ensure ceiling of the food premise is maintained in a sanitary condition and in good repair
- Ceilings clean and in good repair
- Compliance (Required)
6 infractions
- Minimum of 1 Certified Food Handler per hour of operation?
- * Fail to provide a minimum of 1 certified food handler per hour of operation
- Operator to ensure a minimum of 1 certified food handler is present during every hour of operation
- Ceilings clean and in good repair
- * Fail to ensure ceiling of food premise kept clean and in good repair
- Operator to ensure ceiling of the food premise is maintained in a sanitary condition and in good repair
- Lighting adequate for food preparation and cleaning
- * Fail to provide adequate lighting for food preparation and cleaning
- Provide adequate lighting for food preparation and cleaning
- Food contact surfaces properly designed, constructed, installed, maintained, located (smooth, non-absorbent, cleanable, corrosion resistant and non-toxic)
- * Fail to maintain utensils, multi-service articles and/or food contact surfaces in a clean and sanitary manner and/or in good repair
- Operator to ensure all food contact surfaces, utensils and/or multi-service articles are cleaned and sanitized after each use and are maintained in good repair
- Equipment, non-food contact surfaces and linen are maintained, designed, constructed, installed and accessible for cleaning
- * Fail to maintain all equipment/non-food contact surfaces as readily cleanable and non-absorbent
- * Fail to maintain all equipment/non-food contact surfaces are of sound and tight construction
- Operator to ensure that all equipment/non-food contact surfaces are readily cleanable/non-absorbent and of sound and tight construction.
- Operator to ensure light fixtures are properly covered
- Sanitary maintenance of and provision of required supplies in staff / public washroom facilities
- * Fail to keep washroom in good repair, clean and sanitary condition
- Operator to ensure the washroom facilities are maintained clean and in good repair
- Minimum of 1 Certified Food Handler per hour of operation?
- Complaint
1 infraction
- Frequency of garbage removal adequate to maintain the premises in a sanitary condition
- * Fail to remove garbage / wastes when necessary to maintain sanitary condition
- Operator to ensure garbage is removed as often as necessary to maintain premise in a sanitary manner
- Frequency of garbage removal adequate to maintain the premises in a sanitary condition
- Re-inspection
2 infractions
- Lighting adequate for food preparation and cleaning
- * Fail to provide adequate lighting for food preparation and cleaning
- Provide adequate lighting for food preparation and cleaning
- Equipment, non-food contact surfaces and linen are maintained, designed, constructed, installed and accessible for cleaning
- * Fail to maintain all equipment/non-food contact surfaces as readily cleanable and non-absorbent
- Operator to ensure that all equipment/non-food contact surfaces are readily cleanable/non-absorbent and of sound and tight construction.
- Lighting adequate for food preparation and cleaning
- Re-inspection
5 infractions
- Sanitary maintenance of and provision of required supplies in staff / public washroom facilities
- * Fail to keep washroom in good repair, clean and sanitary condition
- Operator to ensure the washroom facilities are maintained clean and in good repair
- Equipment, non-food contact surfaces and linen are maintained, designed, constructed, installed and accessible for cleaning
- * Fail to maintain all equipment/non-food contact surfaces as readily cleanable and non-absorbent
- Operator to ensure that all equipment/non-food contact surfaces are readily cleanable/non-absorbent and of sound and tight construction.
- Floors clean and in good repair
- * Fail to ensure floor of food-handling room kept clean and in good repair
- Operator to ensure floors are kept clean and in good repair
- Ceilings clean and in good repair
- * Fail to ensure ceiling of food premise kept clean and in good repair
- Operator to ensure ceiling of the food premise is maintained in a sanitary condition and in good repair
- Lighting adequate for food preparation and cleaning
- * Fail to provide adequate lighting for food preparation and cleaning
- Provide adequate lighting for food preparation and cleaning
- Sanitary maintenance of and provision of required supplies in staff / public washroom facilities
- Compliance (Required)
7 infractions
- Floors clean and in good repair
- * Fail to ensure floor of food-handling room kept clean and in good repair
- Operator to ensure floors are kept clean and in good repair
- Ceilings clean and in good repair
- * Fail to ensure ceiling of food premise kept clean and in good repair
- Operator to ensure ceiling of the food premise is maintained in a sanitary condition and in good repair
- Lighting adequate for food preparation and cleaning
- * Fail to provide adequate lighting for food preparation and cleaning
- Provide adequate lighting for food preparation and cleaning
- Equipment, non-food contact surfaces and linen are maintained, designed, constructed, installed and accessible for cleaning
- * Fail to maintain all equipment/non-food contact surfaces as readily cleanable and non-absorbent
- Operator to ensure that all equipment/non-food contact surfaces are readily cleanable/non-absorbent and of sound and tight construction.
- Proper storage of single-service containers/articles (utensils)
- * Fail to store single-service containers and article (utensils) in a manner preventing contamination
- Operator to ensure single-service containers/articles are protected and stored in a manner to prevent contamination
- Food contact surfaces properly designed, constructed, installed, maintained, located (smooth, non-absorbent, cleanable, corrosion resistant and non-toxic)
- * Fail to maintain utensils, multi-service articles and/or food contact surfaces in a clean and sanitary manner and/or in good repair
- Operator to ensure all food contact surfaces/equipment/utensils/multi-service articles are made of materials that can be readily cleaned and sanitized
- Sanitary maintenance of and provision of required supplies in staff / public washroom facilities
- * Fail to keep washroom in good repair, clean and sanitary condition
- Operator to ensure the washroom facilities are maintained clean and in good repair
- Floors clean and in good repair
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