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Dairy Queen Grill & Chill

1-3151 Lakeshore Rd Kelowna BC V1Y 8E7 · Restaurant - Food Service

Official record from Interior Health →View on Google Maps →

Details

Google rating
3.4 / 5 (8)

Opening hours

  • Friday10 AM–1 AM
  • Monday10 AM–11 PM
  • Saturday10 AM–1 AM
  • Sunday10 AM–11 PM
  • Thursday10 AM–1 AM
  • Tuesday10 AM–11 PM
  • Wednesday10 AM–11 PM

Contact details, hours and reviews from Google Maps

Inspection summary

Dairy Queen Grill & Chill has been inspected once by Interior Health Authority, on April 30, 2026. The most recent inspection, on April 30, 2026, found no infractions.

In the past 12 months there was 1 inspection with 0 infractions recorded.

What a clean record means

Every inspection on record for this facility ended with no infractions. That means the inspector did not find problems with food temperatures, handwashing, cleaning or pest control on those visits. An inspection is a snapshot of a single day, so it is still worth checking the date of the latest visit.

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

1 inspection

  1. Monitoring

    0 infractions

Nearby inspected facilities

Reviews

Reviews provided by Google Maps
  • Briah Nykyha

    Came to get some chicken wraps, and ended up with salmonella in a tortilla instead. When we wasted gas bringing it back to show the cook and the cashier, we were met with the cashier (named Sukhman) smirking the entire time we were explaining our frustration about how sick this could get us. Then to top it all off, she told us “not to make a big deal about it”. Excuse me? The most unprofessional service I have ever received in my life. Along with the cook who didn’t care at all that he made us wait 25 minutes for 3 under cooked chicken wraps.

  • Ingrid Broder

    ⭐️ I must say, I’m getting very disappointed in the last couple of years and the quality of not just this establishment of Dairy Queen, but also KFC, Dairy Queen, , etc. “We Kelowna folk are used to better quality fast food” here in Kelowna. I ordered a hamburger combo at the Pandosy outlet. The gravy came not even hot, it was coagulated, chunky, dark bit scraped from the corner of the pots and lighter stuff that was less lumpier, but nothing smooth that you could dip your fry in it was disgusting. I went into the guy and I said to him listen buddy I want some new gravy that’s fresh and some fries redone. He does, and the girl says to me, oh he is new., I said I don’t care if he’s new. He needs to be trained. You don’t scrape the corner of the pot to get the last 2 ounces of gravy to sell two people to make another fricking two dollars- seriously owners, get your crap together. It’s disgusting. You’ve got no good customers anymore. You’re getting less stars because you’re cutting corners to save money somewhere somehow. By scraping the corner of the pot. I am never going back to Dairy Queen at that outlet ever again. The girl says to me, oh, We’ll make you some fresh gravy”, lol Lady, that’s what we expect every time we get served is fresh everything and heated up and not cold or warm sitting around. We pay big dollars for this and people are cutting corners and if you don’t serve proper food, people are not gonna come to you they’re gonna stay home or find some better burger joint. She gave me a dilly bar for the inconvenience. However, I can’t be bought. OK owners you really enjoy cutting the corners and scraping the coagulated crap on the bottom of the pot. You called gravy to people. You should be ashamed.

  • Cindy Fuller

    The level of service has gone done 1000%. Only one person working!!! that's making food taking order. Just 4 years ago there were multiple people working and always had a smile. The one person working was so slow 🐌 I've seen 90 year old moving faster. I gave up and walked out.

  • Pat Loffler

    Horrible customer service and quality of food. I got a box of 6 Buster Bars, and when I opened them, they were just disgusting. One had the stick sticking out the top of it, and iced so bad, I couldn't get the wrapper off. I opened another one, and they were all squished and broken and full of ice. They even smelled bad, so I know there were really really old. I took a couple of bites and they tasted like they were in the freezer for years. Threw them out. Won't go back there again. I am so tired of all the fast food places now that have such horrible quality of food, but you still pay such high prices. DON"T buy anything that has been in the DQ freezer.

  • Trent Sweet

    I have not been here in around 3 years , it was good back then. I will tell you now that it is filthy, the floors and the walls. I was waiting for my food and looked around above eye level and it was disgusting, Drips of moisture , food all over the wall. It has obviously never been cleaned in years. I went with a 6 pc chicken basket with plum sauce , my wife got the same but with ranch. My wife got so sick that night, she said it was from the ranch dipping sauce. We will never go back again. I might call the health authority. I would not be surprised if there are serious health concerns in this place.

  • Briah Nykyha

    Came to get some chicken wraps, and ended up with salmonella in a tortilla instead. When we wasted gas bringing it back to show the cook and the cashier, we were met with the cashier (named Sukhman) smirking the entire time we were …

  • Ingrid Broder

    ⭐️ I must say, I’m getting very disappointed in the last couple of years and the quality of not just this establishment of Dairy Queen, but also KFC, Dairy Queen, , etc. “We Kelowna folk are used to better quality fast food” here in …

  • Cindy Fuller

    The level of service has gone done 1000%. Only one person working!!! that's making food taking order. Just 4 years ago there were multiple people working and always had a smile. The one person working was so slow 🐌 I've seen 90 year old moving faster. I gave up and walked out. …

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