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DELTA HOTEL SPA

#110 Erb St W, WATERLOO ON N2L 0C6 · Facility

Official record from Waterloo Region →

Inspection summary

DELTA HOTEL SPA has been inspected 8 times by Region of Waterloo Public Health since November 19, 2024. The most recent inspection, on September 23, 2026, recorded 4 infractions.

None of the 8 inspections on record were free of infractions. In the past 12 months there were 4 inspections with 16 infractions recorded. The higher-risk findings here relate to: Chemicals and toxic substances, Pool and spa water quality and Cleaning and sanitizing.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Chemicals and toxic substancesHigher risk

    Cleaning products, disinfectants and pesticides must be labelled and stored safely, away from food and from surfaces people touch. Inspectors flag chemicals that could contaminate food or harm people, as well as pest treatments applied without proper supervision.

    Recorded 7 times across 5 separate inspections, most recently on September 23, 2026. For example: Manual chemical testing in compliance

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 4 times across 4 separate inspections, most recently on September 23, 2026. For example: pH is within range of 7.2 to 7.8

  • Cleaning and sanitizingHigher risk

    Surfaces, dishes and tools that touch food or people must be cleaned and then sanitized or disinfected. Inspectors check sanitizer strength, dishwasher temperatures and how cleaning is done. Poor sanitizing lets germs survive from one use to the next.

    Recorded once on June 10, 2025. For example: Sanitizer levels in compliance

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 4 times across 4 separate inspections, most recently on September 23, 2026. For example: Daily records completed, signed and maintained

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded once on December 1, 2025. For example: Safety equipment available and in good repair (spas with inner horizontal dimension >3m)

About this data

These results come from Region of Waterloo Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

8 inspections

  1. Compliance Inspection

    4 infractions

    • pH is within range of 7.2 to 7.8
      • Maintain pH between 7.2 to 7.8
    • Manual chemical testing in compliance
      • Ensure that the chlorine or bromine residual, total chlorine, alkalinity, pH and water clarity are manually tested one half hour before bathers are admitted and at intervals not greater than 2 hours while the pool is in use
    • Sufficient supply and storage of chemicals and testing devices
    • Daily records completed, signed and maintained
      • Record Chlorine (free and total) residual 1/2 hour before opening & every 2 hours while spa is open
      • Record pH 1/2 hour before opening & every 2 hours while open
      • Record alkalinity ½ hour before opening & every 2 hours while open
      • Record clarity of pool ½ hour before opening & every 2 hours while open
  2. Compliance Inspection

    4 infractions

    • Provide fully supplied first aid kit
      • Provide a first-aid box with a current copy of a standard first aid manual
      • Provide a first-aid box with rolls of fifty millimetre gauze bandage
      • Provide a first-aid box with rolls of 100 millimetre gauze bandage
      • Provide a first-aid box with sterile surgical pads suitable for pressure dressings individually wrapped
      • Provide a first-aid box with at least one roll-up splint
      • Provide a first-aid box with at least one pair of scissors
      • Provide a first-aid box with non-permeable gloves
    • Manual chemical testing in compliance
      • Ensure that the chlorine or bromine residual, total chlorine, alkalinity, pH and water clarity are manually tested one half hour before bathers are admitted and at intervals not greater than 2 hours while the pool is in use
    • Daily records completed, signed and maintained
      • Record any emergencies, rescues, or breakdown of equipment that have occurred
      • Record Chlorine (free and total) residual 1/2 hour before opening & every 2 hours while spa is open
      • Record pH 1/2 hour before opening & every 2 hours while open
      • Record alkalinity ½ hour before opening & every 2 hours while open
      • Record clarity of pool ½ hour before opening & every 2 hours while open
    • Total alkalinity is between 60 mg/L (60 ppm) and 180 mg/L (180 ppm)
      • Maintain total alkalinity between 60mg/L (60ppm) and 180 mg/L (180 ppm)
  3. Compliance Inspection

    3 infractions

    • Provide fully supplied first aid kit
      • Provide a first-aid box with a current copy of a standard first aid manual
      • Provide a first-aid box with sterile gauze pads, each seventy-five millimetres square
      • Provide a first-aid box with rolls of 100 millimetre gauze bandage
      • Provide a first-aid box with sterile surgical pads suitable for pressure dressings individually wrapped
      • Provide a first-aid box with triangular bandages
      • Provide a first-aid box with rolls of splint padding
      • Provide a first-aid box with at least one roll-up splint
      • Provide a first-aid box with at least one pair of scissors
    • Manual chemical testing in compliance
      • Ensure that the chlorine or bromine residual, total chlorine, alkalinity, pH and water clarity are manually tested one half hour before bathers are admitted and at intervals not greater than 2 hours while the pool is in use
    • Daily records completed, signed and maintained
      • Complete and sign records daily
      • Record Chlorine (free and total) residual 1/2 hour before opening & every 2 hours while spa is open
      • Record pH 1/2 hour before opening & every 2 hours while open
      • Record alkalinity ½ hour before opening & every 2 hours while open
      • Record clarity of pool ½ hour before opening & every 2 hours while open
  4. Compliance Inspection

    5 infractions

    • pH is within range of 7.2 to 7.8
      • Maintain pH between 7.2 to 7.8
    • Safety equipment available and in good repair (spas with inner horizontal dimension >3m)
      • Ensure all safety equipment is in good repair
    • Provide fully supplied first aid kit
      • Provide a first-aid box with rolls of fifty millimetre gauze bandage
      • Provide a first-aid box with rolls of 100 millimetre gauze bandage
      • Provide a first-aid box with sterile surgical pads suitable for pressure dressings individually wrapped
      • Provide a first-aid box with rolls of splint padding
      • Provide a first-aid box with at least one pair of scissors
    • All components of the filtration, recirculation, and chemical feed systems are in continuous operation and maintained in proper working order
      • Ensure there is continuous operation of all equipment and chemical feeders necessary for the recirculation and treatment of the pool water, to maintain sanitizer and pH levels in accordance with the Regulation, at all times during the daily use period
    • Manual chemical testing in compliance
      • Ensure that the chlorine or bromine residual, total chlorine, alkalinity, pH and water clarity are manually tested one half hour before bathers are admitted and at intervals not greater than 2 hours while the pool is in use
  5. Compliance Inspection

    2 infractions

    • Emergency stop button requirements met
      • Ensure emergency stop button activates an audible and visual alarm
    • Provide fully supplied first aid kit
      • Provide a first-aid box with at least one pair of scissors
  6. Compliance Inspection

    1 infraction

    • Sanitizer levels in compliance
      • Maintain Free Available Chorine between 5mg/L (5ppm) - 10mg/L (10ppm)
  7. Compliance Inspection

    2 infractions

    • Results of any inspection conducted by a public health inspector are posted in accordance with the inspector's request
      • Post Check It! We Inspect it. disclosure sign in a location visible by patrons.
    • Sufficient supply and storage of chemicals and testing devices
      • Ensure testing devices are adequate and sufficient to operate the pool
  8. Compliance Inspection

    1 infraction

    • Total alkalinity is between 80 mg/L (80 ppm) and 120 mg/L (120 ppm)
      • Maintain total alkalinity between 80mg/L (80ppm) and 120 mg/L (120 ppm)

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