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Dogwood Care Home - Long Term Care

7405 Paulson St, Vancouver BC V6P 0J4 · Long Term Care

Official record from Vancouver Coastal →

Inspection summary

Dogwood Care Home - Long Term Care has been inspected 7 times by Vancouver Coastal Health since January 11, 2024. The most recent inspection, on August 31, 2026, recorded 6 infractions.

None of the 7 inspections on record were free of infractions. In the past 12 months there were 2 inspections with 7 infractions recorded. The higher-risk findings here relate to: Chemicals and toxic substances.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people in care. Higher-risk findings are the ones that could directly make someone sick, and they matter more here because young children, older adults and people who are unwell are more vulnerable to infection.

  • Chemicals and toxic substancesHigher risk

    Cleaning products, disinfectants and pesticides must be labelled and stored safely, away from food and from surfaces people touch. Inspectors flag chemicals that could contaminate food or harm people, as well as pest treatments applied without proper supervision.

    Recorded once on August 31, 2026. For example: There are secure, safe and adequate storage areas for cleaning agents, chemical products and other hazardous materials [RCR Sec 35 (1)(c)]

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 21 times across 7 separate inspections, most recently on August 31, 2026. For example: For each person in care, there is a record showing the date of admission, and the consent to be admitted or to continue to be accommodated. [RCR Sec 77.1(1)(a)(b)]

  • Food safety training and certificationLower risk

    Many jurisdictions require a trained or certified person on site, such as a certified food handler. These findings mean the training record or the trained person was missing at the time. They do not by themselves mean anything was handled unsafely.

    Recorded 7 times across 5 separate inspections, most recently on August 31, 2026. For example: Records and personal information are kept confidential [RCR Sec 93; Bill of Rights 2(d)]

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded once on April 15, 2025. For example: Employees have been trained in the implementation of the plans and in the use of emergency equipment [RCR Sec 51(3)]

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 7 times across 3 separate inspections, most recently on August 31, 2026. For example: A restraint used under section 74(1)(b) that continues either continuously or intermittently for more than 24 hours is reassessed within the specified time consulting with those who agreed to the use of the restraint [RCR Sec 75(3)]

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

7 inspections

  1. Routine

    6 infractions

    • A restraint used under section 74(1)(b) that continues either continuously or intermittently for more than 24 hours is reassessed within the specified time consulting with those who agreed to the use of the restraint [RCR Sec 75(3)]
    • For each person in care, there is a record showing the date of admission, and the consent to be admitted or to continue to be accommodated. [RCR Sec 77.1(1)(a)(b)]
    • There is a record of any assessment of incapability report provided under section 22 (1) (c) of the Health Care Consent Regulation. [RCR Sec 77.1(1)(c)]
    • Reportable incidents have been reported with appropriate notifications [RCR Sec 77(2)(a)(b)(d);DOLSOP Preventing Opioid Overdose]
    • Records and personal information are kept confidential [RCR Sec 93; Bill of Rights 2(d)]
    • There are secure, safe and adequate storage areas for cleaning agents, chemical products and other hazardous materials [RCR Sec 35 (1)(c)]
  2. Routine

    1 infraction

    • Reportable incidents have been reported with appropriate notifications [RCR Sec 77(2)(a)(b)(d);DOLSOP Preventing Opioid Overdose]
  3. Routine Follow-up

    2 infractions

    • Reportable incidents have been reported to the Medical Health Officer in the form and manner required. [RCR Sec 77(2)(c)]
    • Reportable incidents have been reported with appropriate notifications [RCR Sec 77(2)(a)(b)(d);DOLSOP Preventing Opioid Overdose]
  4. Routine

    4 infractions

    • Employees have been trained in the implementation of the plans and in the use of emergency equipment [RCR Sec 51(3)]
    • Reportable incidents have been reported to the Medical Health Officer in the form and manner required. [RCR Sec 77(2)(c)]
    • Reportable incidents have been reported with appropriate notifications [RCR Sec 77(2)(a)(b)(d);DOLSOP Preventing Opioid Overdose]
    • If a person in care is restrained, the information required by the regulation is recorded in the care plan of the person in care [RCR Sec 84]
  5. Routine Follow-up

    3 infractions

    • Reportable incidents have been reported to the Medical Health Officer in the form and manner required. [RCR Sec 77(2)(c)]
    • Reportable incidents have been reported with appropriate notifications [RCR Sec 77(2)(a)(b)(d);DOLSOP Preventing Opioid Overdose]
    • If a person in care is restrained, the information required by the regulation is recorded in the care plan of the person in care [RCR Sec 84]
  6. Routine

    11 infractions

    • Employees on duty are sufficient in numbers, training, experience, and organized in an appropriate pattern to meet the needs of the persons in care and assist in activities of daily living. [RCR Sec 42(1);DOLSOP Opioid Overdose Prevention]
      • The staffing pattern is inappropriate.
      • There are insufficient numbers of employees.
    • Prior to and or on admission persons in care are informed on how to express concerns or make complaints to the medical health officer or the Patient Care Quality Office [RCR Sec 48(1) (c); Bill of Rights 3(e)]
    • There is access to a fair, prompt and effective process to express concerns, make complaints or resolve disputes within the facility [RCR Sec 60; Bill of Rights 3(d)]
      • There is no process to express concerns, make complaints or resolve disputes.
    • The care plan(s) contains all items that must be recorded under this regulation [RCR Sec 81(3)]
    • The implementation of care plans is monitored on a regular basis to ensure proper implementation [RCR Sec 81(4)(a)]
    • All persons admitted comply with the Province's immunization and TB control programs[RCR Sec 49(1); DOLSOP Immunization]
      • Clear and up-to-date records of the immunization status of each person in care is not kept.(DOLSOP)
    • For each person in care, there is a record showing the date of admission, and the consent to be admitted or to continue to be accommodated. [RCR Sec 77.1(1)(a)(b)]
      • No record of the consent for that person(s) in care to be admitted.
    • Reportable incidents have been reported to the Medical Health Officer in the form and manner required. [RCR Sec 77(2)(c)]
    • Reportable incidents have been reported with appropriate notifications [RCR Sec 77(2)(a)(b)(d);DOLSOP Preventing Opioid Overdose]
    • If a person in care is restrained, the information required by the regulation is recorded in the care plan of the person in care [RCR Sec 84]
      • The reason for the use of the restraint is not recorded.
      • The result of any reassessment of the use of the restraint is not recorded.
      • The alternatives that were considered to the use of the restraint, and which, if any, were implemented or rejected is not recorded.
    • Employee performance is reviewed regularly to ensure that they continue to meet the requirements of this regulation and demonstrates the competence required for their duties [RCR Sec 40(1),(3)]
      • Employee performance is not reviewed regularly.
  7. Routine

    10 infractions

    • Weekly menu posted in each dining area for Long Term Care. [RCR Sec 62(4)]
    • Employees on duty are sufficient in numbers, training, experience, and organized in an appropriate pattern to meet the needs of the persons in care and assist in activities of daily living. [RCR Sec 42(1);DOLSOP Opioid Overdose Prevention]
      • There are insufficient numbers of employees.
    • Prior to and or on admission persons in care are informed on how to express concerns or make complaints to the medical health officer or the Patient Care Quality Office [RCR Sec 48(1) (c); Bill of Rights 3(e)]
      • Persons in care are not advised on how to express concerns or make complaints to the medical health officer.
      • Persons in care are not advised on how to express concerns or make complaints under the Patient Care Quality Review Board Act.
    • The care plan(s) contains all items that must be recorded under this regulation [RCR Sec 81(3)]
      • Does not include a medication plan, including self-administered medication if approved under section 70(4)[administration of medication].
      • Does not address if there is agreement to the use of restraints under section 74 (1) (b) [when restraints may be used], the type or nature of restraint and the frequency of reassessment.
      • Does not include an oral health care plan.
      • Does not include a nutrition plan that assesses a person in care's nutrition status.
      • Does not specify the nutrition to be provided to the person in care, including any therapeutic diets.
      • Does not include a recreation and leisure plan.
      • Does not include an assessment of the nature of the risk of falling presented by the person in care.
      • Does not include a fall prevention plan.
      • Does not include a plan for following up on any falls suffered by a person in care.
      • Does not include if a person in care has been determined to be at risk of leaving without notification of an employee, a plan to prevent the person in care from leaving.
      • Does not include if a person in care has been determined to be at risk of leaving without notification of an employee, a plan to locate the person in care.
      • Does not include behavioural intervention, if applicable.
      • Does not include if a person in care is released on leave under the Mental Health Act or is admitted to the community care facility under an enactment or court order, any condition or requirement.
    • The implementation of care plans is monitored on a regular basis to ensure proper implementation [RCR Sec 81(4)(a)]
    • Reportable incidents have been reported to the Medical Health Officer in the form and manner required. [RCR Sec 77(2)(c)]
    • Reportable incidents have been reported with appropriate notifications [RCR Sec 77(2)(a)(b)(d);DOLSOP Preventing Opioid Overdose]
      • Did not immediately inform the parent, representative, or contact person.
      • Did not immediately inform the medical practitioner or nurse practitioner.
      • Did not immediately inform the medical health officer.
      • Did not immediately inform the funding program (if applicable).
    • If a person in care is restrained, the information required by the regulation is recorded in the care plan of the person in care [RCR Sec 84]
      • The reason for the use of the restraint is not recorded.
      • The result of any reassessment of the use of the restraint is not recorded.
      • The alternatives that were considered to the use of the restraint, and which, if any, were implemented or rejected is not recorded.
      • The type or nature of the restraint used is not recorded.
      • Employee compliance with the requirements of Division 5 [Use of Restraints] of Part 5 is not recorded.
      • The duration of the restraint and the monitoring of the person in care during the restraint are not recorded.
    • The licence is displayed in a prominent place and includes manager name and any terms or conditions. [RCR Sec. 11(1)(a)]
    • There is a MSAC with the appropriate membership [RCR Sec 68(1)]
      • MSAC does not include the manager or a person designated by the manager.
      • MSAC does not include the supervising pharmacist appointed under RCR Sec 68(2).
      • When employed the MSAC does not include the health professional responsible for the immediate supervision of health care services.

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