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Fairmont Banff Springs - Willow Stream South (Bow) Falls

405 Spray Avenue Banff AB T1L 1J4 · Aquatic Facility

Official record from Alberta →

Inspection summary

Fairmont Banff Springs - Willow Stream South (Bow) Falls has been inspected 8 times by Alberta Health Services (Environmental Public Health) since March 20, 2024. The most recent inspection, on April 28, 2026, recorded 3 infractions.

None of the 8 inspections on record were free of infractions. In the past 12 months there were 2 inspections with 8 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 20 times across 8 separate inspections, most recently on April 28, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 6 times across 5 separate inspections, most recently on April 28, 2026. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

8 inspections

  1. Monitoring Inspection

    3 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • pH initially measured at 6.6; low alkalinity (9ppm) could be causing instability in pH levels. Re-tested at 6.8. Correct alkalinity and ensure pH remains between 6.8 and 7.6 and consistent with controller readings.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Alkalinity measured at 9ppm. Adjust and retest.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • April 28/26: Flow observed at 59gpm. FLOW CURRENTLY AT APPROXIMATELY 63 GPM, MINIMUM TURNOVER REQUIRES 70GPM (GREATER THAN FILTRATION RATE OF SAND FILTER). IF WATER QUALITY OR CLARITY ISSUES ARE IDENTIFIED, UPGRADES WILL BE REQUIRED.
  2. Demand Inspection

    5 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Feb.24/25; Sample positive for total coliforms. Treat and resample.
    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • May 20/25 sample positive for total coliforms. Treat and resample.
    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Dec.1/25; Sample positive for Pseudomonas and HPC of 840cfu/ml.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Alkalinity measured at 42ppm; ensure adequate alkalinity added to maintain alkalinity between 60 and 180ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • FLOW CURRENTLY AT APPROXIMATELY 63 GPM, MINIMUM TURNOVER REQUIRES 70GPM (GREATER THAN FILTRATION RATE OF SAND FILTER). IF WATER QUALITY OR CLARITY ISSUES ARE IDENTIFIED, UPGRADES WILL BE REQUIRED.
  3. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Feb.24/25; Sample positive for total coliforms. Treat and resample.
    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • May 20/25 sample positive for total coliforms. Treat and resample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Alkalinity measured at 42ppm; ensure adequate alkalinity added to maintain alkalinity between 60 and 180ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • FLOW CURRENTLY AT APPROXIMATELY 63 GPM, MINIMUM TURNOVER REQUIRES 70GPM (GREATER THAN FILTRATION RATE OF SAND FILTER). IF WATER QUALITY OR CLARITY ISSUES ARE IDENTIFIED, UPGRADES WILL BE REQUIRED.
  4. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Feb.24/25; Sample positive for total coliforms. Treat and resample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Alkalinity measured at 42ppm; ensure adequate alkalinity added to maintain alkalinity between 60 and 180ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • FLOW CURRENTLY AT APPROXIMATELY 63 GPM, MINIMUM TURNOVER REQUIRES 70GPM (GREATER THAN FILTRATION RATE OF SAND FILTER). IF WATER QUALITY OR CLARITY ISSUES ARE IDENTIFIED, UPGRADES WILL BE REQUIRED.
  5. Monitoring Inspection

    2 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Alkalinity measured at 42ppm; ensure adequate alkalinity added to maintain alkalinity between 60 and 180ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • FLOW CURRENTLY AT APPROXIMATELY 63 GPM, MINIMUM TURNOVER REQUIRES 70GPM (GREATER THAN FILTRATION RATE OF SAND FILTER). IF WATER QUALITY OR CLARITY ISSUES ARE IDENTIFIED, UPGRADES WILL BE REQUIRED.
  6. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • May 27/24 sample positive for Pseudomonas and HPC 110cfu/ml.
    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Oct.1/24; Sample positive for total coliforms.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • FLOW CURRENTLY AT APPROXIMATELY 60 GPM, MINIMUM TURNOVER REQUIRES 70GPM (GREATER THAN FILTRATION RATE OF SAND FILTER). IF WATER QUALITY OR CLARITY ISSUES ARE IDENTIFIED, UPGRADES WILL BE REQUIRED.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Manual tests do not match set points of controllers (6.8 vs. 7.4). Calibrate controllers and ensure water balance is maintained automatically.
  7. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • May 27/24 sample positive for Pseudomonas and HPC 110cfu/ml.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • FLOW CURRENTLY AT APPROXIMATELY 60 GPM, MINIMUM TURNOVER REQUIRES 70GPM (GREATER THAN FILTRATION RATE OF SAND FILTER). IF WATER QUALITY OR CLARITY ISSUES ARE IDENTIFIED, UPGRADES WILL BE REQUIRED.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Manual tests do not match set points of controllers (6.8 vs. 7.4). Calibrate controllers and ensure water balance is maintained automatically.
  8. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • FLOW CURRENTLY AT APPROXIMATELY 60 GPM, MINIMUM TURNOVER REQUIRES 70GPM (GREATER THAN FILTRATION RATE OF SAND FILTER). IF WATER QUALITY OR CLARITY ISSUES ARE IDENTIFIED, UPGRADES WILL BE REQUIRED.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Manual tests do not match set points of controllers (6.8 vs. 7.4). Calibrate controllers and ensure water balance is maintained automatically.

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