Fairmont Banff Springs - Willow Stream Womens' Changeroom Whirlpool
405 Spray Avenue Banff AB T1L 1J4 · Aquatic Facility
Inspection summary
Fairmont Banff Springs - Willow Stream Womens' Changeroom Whirlpool has been inspected 8 times by Alberta Health Services (Environmental Public Health) since March 14, 2024. The most recent inspection, on July 29, 2026, found no infractions.
4 of 8 inspections on record found no infractions at all. In the past 12 months there were 5 inspections with 2 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.
Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.
What these findings mean
Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.
Pool and spa water qualityHigher risk
For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.
Recorded 5 times across 3 separate inspections, most recently on June 16, 2026. For example:
Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
Chemicals and toxic substancesHigher risk
Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.
Recorded once on March 20, 2024. For example:
Is the chemical quality of the water in this pool satisfactory (Critical)?
Food safety training and certificationLower risk
Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.
Recorded once on March 14, 2024. For example:
Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
About this data
These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
8 inspections
- Demand Inspection
0 infractions
- Demand Inspection
1 infraction
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- June 15/26; Sample not processed; no time on requisition. Resample on Thursday this week.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Monitoring Inspection
0 infractions
- Demand Inspection
0 infractions
- Demand Inspection
1 infraction
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Dec.1/25; Pseudomonas isolated.
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Monitoring Inspection
0 infractions
- Monitoring Inspection
1 infraction
- 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
- Chlorine level was measured at 0.67ppm, 0.48ppm and 0.3ppm. Level must stay above 2ppm at all times. Check automated system and adjust chlorine levels immediately.
- 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
- Demand Inspection
4 infractions
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Mar.11/24; TC positive. Check systems, treat, and resample.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Sample not processed 09/06/23. "No sample submitted."- Resample and submit on Thursday.
- 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
- 1. Clarify which drains are connected to jets/which drains are recirculation. If jet flow of 150gpm is only pulling through 2 drains, each cover would need to be rated for 150gpm (currently at 125gpm). When replacing covers, ensure that they are rated for a high enough flow. If recirculation pump is pulling through 2 drains, the drain covers would be adequate (65gpm).2. Secondary anti-entrapment system (VacAlert) not working. Repair and replace.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- Update anti-entrapment plan with both jet and recirculation flow.
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
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