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Fairmont Chateau Lake Louise - Whirlpool

111 Lake Louise Drive Lake Louise AB T0L 1E0 · Aquatic Facility

Official record from Alberta →

Inspection summary

Fairmont Chateau Lake Louise - Whirlpool has been inspected 9 times by Alberta Health Services (Environmental Public Health) since July 2, 2024. The most recent inspection, on August 10, 2026, recorded 1 infraction.

1 of 9 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 6 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 8 times across 5 separate inspections, most recently on January 29, 2026. For example: Is the bacteriological quality of the water in this pool satisfactory (Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 2 times across 2 separate inspections, most recently on August 10, 2026. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded 5 times across 5 separate inspections, most recently on July 29, 2026. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded once on July 2, 2024. For example: Are proper testing, monitoring, and other records being properly maintained?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

9 inspections

  1. Monitoring Inspection

    1 infraction

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Automated controller on alarm and chlorine above acceptable range at time of inspection. Chlorine brought down to 3.71ppm. Ensure controller calibrated and feeding acid/chlorine at appropriate intervals to maintain acceptable chemical balance/ORP.
  2. Demand Inspection

    1 infraction

    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Drain cover change completed in 2024 with 2008 compliant covers. Ensure that anti-entrapment plan is updated with new information and forwarded to our office. New drain covers will need to be compliant with the 2017 VGB standards with specifications on flow rates based on entire suction outlet fitting assembly (SOFA) considering pipe orientation/size.
  3. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample from Monday April 14th, 2025, had pseudomonas isolated. - Operators were informed to treat and re-sample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Jan.27/26; Sample not tested as received greater than 24hrs after collection.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • June 3/25; Sample not processed (24 hours+) Resample June 5.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Drain cover change completed in 2024 with 2008 compliant covers. Ensure that anti-entrapment plan is updated with new information and forwarded to our office. New drain covers will need to be compliant with the 2017 VGB standards with specifications on flow rates based on entire suction outlet fitting assembly (SOFA) considering pipe orientation/size.
  4. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample from Monday April 14th, 2025, had pseudomonas isolated. - Operators were informed to treat and re-sample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • June 3/25; Sample not processed (24 hours+) Resample June 5.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Drain cover change completed in 2024 with 2008 compliant covers. Ensure that anti-entrapment plan is updated with new information and forwarded to our office. New drain covers will need to be compliant with the 2017 VGB standards with specifications on flow rates based on entire suction outlet fitting assembly (SOFA) considering pipe orientation/size.
  5. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample from Monday April 14th, 2025, had pseudomonas isolated. - Operators were informed to treat and re-sample.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Drain cover change completed in 2024 with 2008 compliant covers. Ensure that anti-entrapment plan is updated with new information and forwarded to our office. New drain covers will need to be compliant with the 2017 VGB standards with specifications on flow rates based on entire suction outlet fitting assembly (SOFA) considering pipe orientation/size.
  6. Monitoring Inspection

    2 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Chlorine level initially observed to be low (0.3ppm) although controller appeared to be feeding chlorine. Issue with line identified and corrected at time of inspection.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Drain cover change completed in 2024 with 2008 compliant covers. Ensure that anti-entrapment plan is updated with new information and forwarded to our office. New drain covers will need to be compliant with the 2017 VGB standards with specifications on flow rates based on entire suction outlet fitting assembly (SOFA) considering pipe orientation/size.
  7. Demand Inspection

    0 infractions

  8. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter reading significantly lower than the flow required for adequate turnover.
  9. Monitoring Inspection

    2 infractions

    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Flow meter not working for whirlpool. Provide working flow meter so flow can be assessed daily (to ensure adequate turnover is being achieved.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Record corrective actions when water quality is not acceptable. Some low chlorine values noted on records. Confirm and record that chlorine has been returned to satisfactory level and/or controller calibrated.

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