Falcon Crest Lodge - North/Courtyard Whirlpool
190 Kananaskis Way Canmore AB T1W 3K5 · Aquatic Facility
29 inspections
- Monitoring Inspection
2 infractions
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- The valve for the main drain was fully open; the valve should be only partially open so that most of the water exits the pool through the skimmers. Corrected during inspection.
- 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
- According to the anti-entrapment plan from June 5/2025, the drain covers (Waterway 32") for the circulation pump "expired" on Sept 15/2025. New drain covers and to be installed and anti-entrapment plan updated when installed.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Risk Management Inspection
0 infractions
- Demand Inspection
1 infraction
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Water sample submitted on January 19, 2026 was not tested as the id# sticker was not on the sampling bottle. Resample to be submitted this week.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Demand Inspection
1 infraction
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Water samples were not submitted the weeks of December 22 or 29, 2025. Water samples are to be submitted weekly when the whirlpool is in operation.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Demand Inspection
1 infraction
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- The water sample taken this week was not tested as it was received by the lab over 24 hours after collection (date of collection written on form may have been incorrect). Resample to be submitted this week.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Demand Inspection
1 infraction
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Water sample from Monday September 15th, 2025, was not processed by the lab. Missing ID sticker on the bottle. Resample to be submitted this week.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Demand Inspection
1 infraction
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Water sample from Monday August 25th, 2025, was not processed by the lab. Missing ID sticker on the bottle. - Operators were informed to submit a re-sample.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Risk Management Inspection
2 infractions
- 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
- The flow meter for the jet pump is for SCH-80 pipe but is on SCH-40 pipe so is not going to read accurately (will read lower than actual flow rate). Either replace the flow meter with one meant for SCH-40 pipe or use the maximum pump flow rate from the pump curve.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- New anti-entrapment plan sent was reviewed. Anti-entrapment plan to be updated as some of the information was still not correct. As well, the flow rate from the flow meter won't be accurate as improper flow meter installed.
- 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
- Risk Management Inspection
0 infractions
- Demand Inspection
3 infractions
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Water sample taken on July 28, 2025 had total coliforms present.
- 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
- The flow meter for the jet pump is for SCH-80 pipe but is on SCH-40 pipe so is not going to read accurately (will read lower than actual flow rate). Either replace the flow meter with one meant for SCH-40 pipe or use the maximum pump flow rate from the pump curve.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- New anti-entrapment plan sent was reviewed. Anti-entrapment plan to be updated as some of the information was still not correct. As well, the flow rate from the flow meter won't be accurate as improper flow meter installed.
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Risk Management Inspection
2 infractions
- 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
- The flow meter for the jet pump is for SCH-80 pipe but is on SCH-40 pipe so is not going to read accurately (will read lower than actual flow rate). Either replace the flow meter with one meant for SCH-40 pipe or use the maximum pump flow rate from the pump curve.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- New anti-entrapment plan sent was reviewed. Anti-entrapment plan to be updated as some of the information was still not correct. As well, the flow rate from the flow meter won't be accurate as improper flow meter installed.
- 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
- Risk Management Inspection
2 infractions
- 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
- The flow meter for the jet pump is for SCH-80 pipe but is on SCH-40 pipe so is not going to read accurately (will read lower than actual flow rate). Either replace the flow meter with one meant for SCH-40 pipe or use the maximum pump flow rate from the pump curve.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- New anti-entrapment plan sent was reviewed. Anti-entrapment plan to be updated as some of the information was still not correct.
- 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
- Risk Management Inspection
2 infractions
- 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
- The flow meter for the jet pump is for SCH-80 pipe but is on SCH-40 pipe so is not going to read accurately (will read lower than actual flow rate). Either replace the flow meter with one meant for SCH-40 pipe or use the maximum pump flow rate from the pump curve.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- New anti-entrapment plan sent was reviewed. Some questions of the form were left blank (are outlets unblockable) and flow rating for the jet pump covers was missing. As well, it was answered that the covers for the jet pump are unblockable elsewhere in the plan but they are not. Anti-entrapment plan to be updated.
- 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
- Risk Management Inspection
5 infractions
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Water sample from Monday December 16th, 2024, had pseudomonas isolated. - Operators were informed to treat and re-sample.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Dec.23/24; Sample not tested, no id label.
- 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
- The flow meter for the jet pump is for SCH-80 pipe but is on SCH-40 pipe so is not going to read accurately (will read lower than actual flow rate). Either replace the flow meter with one meant for SCH-40 pipe or use the maximum pump flow rate from the pump curve.
- 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
- No clock present. Clock required that can be seen by users of the whirlpool so they can monitor their time in the whirlpool.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- New anti-entrapment plan sent was reviewed. Some questions of the form were left blank (are outlets unblockable) and flow rating for the jet pump covers was missing. As well, it was answered that the covers for the jet pump are unblockable elsewhere in the plan but they are not. Anti-entrapment plan to be updated.
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Demand Inspection
7 infractions
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Water sample from Monday December 16th, 2024, had pseudomonas isolated. - Operators were informed to treat and re-sample.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Dec.23/24; Sample not tested, no id label.
- 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
- Low levels of chlorine were recorded on Dec.16 and Dec.23. If low levels are noted, corrective actions should be taken and recorded. Low chlorine levels when sampling is completed may result in unsatisfactory results. However, chlorine level during inspection was 6ppm - good.
- 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
- The flow meter for the jet pump is for SCH-80 pipe but is on SCH-40 pipe so is not going to read accurately (will read lower than actual flow rate). Either replace the flow meter with one meant for SCH-40 pipe or use the maximum pump flow rate from the pump curve.
- 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
- Clock present in pool area but is not easily seen and was not working. Clock required that can be seen by users of the whirlpool so they can monitor their time in the whirlpool.
- 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
- Drain covers for jet pump are "expired." Was advised are in process or getting and replacing with new ones.**New drain covers observed on-site.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- New anti-entrapment plan sent was reviewed. Some questions of the form were left blank (are outlets unblockable) and flow rating for the jet pump covers was missing. As well, it was answered that the covers for the jet pump are unblockable elsewhere in the plan but they are not. Anti-entrapment plan to be updated.
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Demand Inspection
5 infractions
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Water sample from Monday December 16th, 2024, had pseudomonas isolated. - Operators were informed to treat and re-sample.
- 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
- The flow meter for the jet pump is for SCH-80 pipe but is on SCH-40 pipe so is not going to read accurately (will read lower than actual flow rate). Either replace the flow meter with one meant for SCH-40 pipe or use the maximum pump flow rate from the pump curve.
- 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
- Clock present in pool area but is not easily seen and was not working. Clock required that can be seen by users of the whirlpool so they can monitor their time in the whirlpool.
- 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
- Drain covers for jet pump are "expired." Was advised are in process or getting and replacing with new ones.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- New anti-entrapment plan sent was reviewed. Some questions of the form were left blank (are outlets unblockable) and flow rating for the jet pump covers was missing. As well, it was answered that the covers for the jet pump are unblockable elsewhere in the plan but they are not. Anti-entrapment plan to be updated.
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Risk Management Inspection
4 infractions
- 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
- The flow meter for the jet pump is for SCH-80 pipe but is on SCH-40 pipe so is not going to read accurately (will read lower than actual flow rate). Either replace the flow meter with one meant for SCH-40 pipe or use the maximum pump flow rate from the pump curve.
- 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
- Clock present in pool area but is not easily seen and was not working. Clock required that can be seen by users of the whirlpool so they can monitor their time in the whirlpool.
- 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
- Drain covers for jet pump are "expired." Was advised are in process or getting and replacing with new ones.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- New anti-entrapment plan sent was reviewed. Some questions of the form were left blank (are outlets unblockable) and flow rating for the jet pump covers was missing. As well, it was answered that the covers for the jet pump are unblockable elsewhere in the plan but they are not. Anti-entrapment plan to be updated.
- 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
- Monitoring Inspection
7 infractions
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- The main drain and skimmer lines were all fully open. Are to maximize flow through the skimmers. Corrected during inspection; line from main drain partially closed.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Controller reading for ORP needs calibration as it was showing that the set ORP of 730mv was not being met and the controller was adding chlorine even though the free chlorine measured 11ppm.
- 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
- The flow meter for the jet pump is for SCH-80 pipe but is on SCH-40 pipe so is not going to read accurately (will read lower than actual flow rate). Either replace the flow meter with one meant for SCH-40 pipe or use the maximum pump flow rate from the pump curve.
- 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
- Free chlorine level is the whirlpool was 11ppm. Chlorine level to be reduced but still maintained at a minimum of 2ppm.
- 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
- No clock present in pool area. Clock required that can be seen by users of the whirlpool so they can monitor their time in the whirlpool.
- 16. Are proper testing, monitoring, and other records being properly maintained?
- Clarity of the pool is not being checked and recorded on the pool logs. To be checked daily and added to the pool log.More information needs to be recorded in the pool log (e.g. just says how much of a chemical was added but does not say what chemical was added, when combined chlorine levels were high it does not state if anything was done about it). Please add more detail to the pool logs.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- New anti-entrapment plan sent was reviewed. Some questions of the form were left blank (are outlets unblockable) and flow rating for the jet pump covers was missing. As well, it was answered that the covers for the jet pump are unblockable elsewhere in the plan but they are not. Anti-entrapment plan to be updated.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Risk Management Inspection
1 infraction
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- New anti-entrapment plan sent was reviewed. Some questions of the form were left blank (are outlets unblockable) and flow rating for the jet pump covers was missing. As well, it was answered that the covers for the jet pump are unblockable elsewhere in the plan but they are not. Anti-entrapment plan to be updated.The batherload # is also missing from the sign; please put batherload on signage in the pool area.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- Demand Inspection
2 infractions
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- November 25/24 water sample was not tested as there was no id# sticker on the bottle. The water sample type was also not indicated and the wrong access# was used. Please resample.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- Anti-entrapment plan sent and was reviewed but whirlpool needs two plans (one for each pair of drain covers) as the four covers are not all interconnected.The batherload # is also missing from the sign; please replace.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Risk Management Inspection
1 infraction
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- Anti-entrapment plan sent and was reviewed but whirlpool needs two plans (one for each pair of drain covers) as the four covers are not all interconnected.The batherload # is also missing from the sign; please replace.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- Demand Inspection
2 infractions
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- October 28, 2024 water sample had Pseudomonas isolated. Treat water to remove contamination. Resample.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- Anti-entrapment plan sent and was reviewed but whirlpool needs two plans (one for each pair of drain covers) as the four covers are not all interconnected.The batherload # is also missing from the sign; please replace.
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Risk Management Inspection
1 infraction
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- Anti-entrapment plan sent and was reviewed but whirlpool needs two plans (one for each pair of drain covers) as the four covers are not all interconnected.The batherload # is also missing from the sign; please replace.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- Demand Inspection
3 infractions
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- September 3/24 water sample had Pseudomonas isolated. Whirlpool to be closed until water is treated to remove contamination. Ensure resample is submitted next Monday.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- September 3/24 water sample had a plate count of >57,000 cfu/ml. Treat water to remove contamination and resample.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- Anti-entrapment plan sent and was reviewed but whirlpool needs two plans (one for each pair of drain covers) as the four covers are not all interconnected.The batherload # is also missing from the sign; please replace.
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Demand Inspection
2 infractions
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Water sample submitted on July 8, 2024 was not tested as there was no id number on the bottle. Resample to be submitted.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- Anti-entrapment plan sent and was reviewed but whirlpool needs two plans (one for each pair of drain covers) as the four covers are not all interconnected.The batherload # is also missing from the sign; please replace.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Demand Inspection
2 infractions
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- July 2/2024 water sample was not processed as there was no date or time of collection on the requisition form. Resample to be submitted.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- Anti-entrapment plan sent and was reviewed but whirlpool needs two plans (one for each pair of drain covers) as the four covers are not all interconnected.The batherload # is also missing from the sign; please replace.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Demand Inspection
2 infractions
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- May 13/24 water sample was not processed as there was no date or time of collection on the requisition form. Resample to be submitted.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- Anti-entrapment plan sent and was reviewed but whirlpool needs two plans (one for each pair of drain covers) as the four covers are not all interconnected.The batherload # is also missing from the sign; please replace.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Risk Management Inspection
1 infraction
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- Anti-entrapment plan sent and was reviewed but whirlpool needs two plans (one for each pair of drain covers) as the four covers are not all interconnected.The batherload # is also missing from the sign; please replace.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- Monitoring Inspection
2 infractions
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- There was some scum build-up on side of whirlpool near the skimmers. Please clean.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- Anti-entrapment plan sent and was reviewed but whirlpool needs two plans (one for each pair of drain covers) as the four covers are not all interconnected.The batherload # is also missing from the sign; please replace.
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?