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Falcon Crest Lodge - South/Mountainview Whirlpool

190 Kananaskis Way Canmore AB T1W 3K5 · Aquatic Facility

Official record from Alberta →

Inspection summary

Falcon Crest Lodge - South/Mountainview Whirlpool has been inspected 24 times by Alberta Health Services (Environmental Public Health) since October 31, 2023. The most recent inspection, on May 25, 2026, recorded 1 infraction.

3 of 24 inspections on record found no infractions at all. In the past 12 months there were 8 inspections with 8 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality, Chemicals and toxic substances and Food temperature control.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 20 times across 16 separate inspections, most recently on May 25, 2026. For example: Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 5 times across 5 separate inspections, most recently on April 2, 2025. For example: Is the chemical quality of the water in this pool satisfactory (Non-Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 2 times on October 31, 2023. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded 14 times across 14 separate inspections, most recently on August 11, 2025. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded once on December 4, 2024. For example: Are proper testing, monitoring, and other records being properly maintained?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

24 inspections

  1. Risk Management Inspection

    1 infraction

    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • According to the anti-entrapment plan from June 5/2025, the drain covers (Waterway 32") for the circulation pump "expired" on Sept 15/2025. New drain covers and to be installed and anti-entrapment plan updated when installed.
  2. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample taken on May 11/26 has total coliforms present. Treat whirlpool water to remove contamination. Submit a resample.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • According to the anti-entrapment plan from June 5/2025, the drain covers (Waterway 32") for the circulation pump "expired" on Sept 15/2025. New drain covers and to be installed and anti-entrapment plan updated when installed.
  3. Monitoring Inspection

    1 infraction

    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • According to the anti-entrapment plan from June 5/2025, the drain covers (Waterway 32") for the circulation pump "expired" on Sept 15/2025. New drain covers and to be installed and anti-entrapment plan updated when installed.
  4. Risk Management Inspection

    0 infractions

  5. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample taken on March 26, 2026 had Pseudomonas isolated. Close whirlpool until treatment done to remove contamination. Submit a new water sample after treatment.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample taken on March 26, 2026 had a heterotrophic plate count of 570cfu/ml. Treat whirlpool to remove contamination. Submit a new water sample after treatment.
  6. Risk Management Inspection

    0 infractions

  7. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample submitted on January 19, 2026 was not tested as the id# sticker was not on the sampling bottle. Resample to be submitted this week.
  8. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • No water samples were submitted the weeks of Dec. 22nd or Dec. 29th, 2025. Water samples are to be submitted weekly.
  9. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday September 15th, 2025, was not processed by the lab. Missing ID sticker on the bottle. Resample to be submitted this week.
  10. Risk Management Inspection

    0 infractions

  11. Risk Management Inspection

    1 infraction

    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • New anti-entrapment plan sent was reviewed. The lifespan of the cover for the jet pump was incorrect (is only 5 years, not 7 years). Please correct and resend.
  12. Risk Management Inspection

    2 infractions

    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • The flow meter for the jet pump is for SCH-80 pipe but is on SCH-40 pipe so is not going to read accurately (will read lower than actual flow rate). Either replace the flow meter with one meant for SCH-40 pipe or use the maximum pump flow rate from the pump curve. If information on the pump can't be found, then will need proper flow meter.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • New anti-entrapment plan sent was reviewed. Some incorrect information on the form (e.g. SDX drain cover is not un-blockable, flow rate for jet pump would not be accurate based on improper flow meter, max. flow rate for cover may be wrong depending on model of the cover).Anti-entrapment plan to be updated and copy provided.
  13. Risk Management Inspection

    3 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Alkalinity was measured as 29ppm. Please maintain between 60-180ppm. Did not check at reinspection as pool was closed (for maintenance).
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • The flow meter for the jet pump is for SCH-80 pipe but is on SCH-40 pipe so is not going to read accurately (will read lower than actual flow rate). Either replace the flow meter with one meant for SCH-40 pipe or use the maximum pump flow rate from the pump curve.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • New anti-entrapment plan sent was reviewed. Some incorrect information on the form. Anti-entrapment plan to be updated.
  14. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Jan. 13/25 water sample had total coliforms isolated. Treat water to remove contamination. Resample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Alkalinity was measured as 29ppm. Please maintain between 60-180ppm. Did not check at reinspection as pool was closed (for maintenance).
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • The flow meter for the jet pump is for SCH-80 pipe but is on SCH-40 pipe so is not going to read accurately (will read lower than actual flow rate). Either replace the flow meter with one meant for SCH-40 pipe or use the maximum pump flow rate from the pump curve.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • New anti-entrapment plan sent was reviewed. Some questions of the form were left blank (are outlets unblockable) and flow rating for the jet pump covers was missing. As well, it was answered that the covers for the jet pump are unblockable elsewhere in the plan but they are not. Expiry date for the jet pump drain covers also incorrect (should only be 5 years, not 7). Anti-entrapment plan to be updated.
  15. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Dec.23/24; Sample not tested (no id label).
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Alkalinity was measured as 29ppm. Please maintain between 60-180ppm. Did not check at reinspection as pool was closed (for maintenance).
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • The flow meter for the jet pump is for SCH-80 pipe but is on SCH-40 pipe so is not going to read accurately (will read lower than actual flow rate). Either replace the flow meter with one meant for SCH-40 pipe or use the maximum pump flow rate from the pump curve.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • New anti-entrapment plan sent was reviewed. Some questions of the form were left blank (are outlets unblockable) and flow rating for the jet pump covers was missing. As well, it was answered that the covers for the jet pump are unblockable elsewhere in the plan but they are not. Expiry date for the jet pump drain covers also incorrect (should only be 5 years, not 7). Anti-entrapment plan to be updated.
  16. Risk Management Inspection

    3 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Alkalinity was measured as 29ppm. Please maintain between 60-180ppm. Did not check at reinspection as pool was closed (for maintenance).
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • The flow meter for the jet pump is for SCH-80 pipe but is on SCH-40 pipe so is not going to read accurately (will read lower than actual flow rate). Either replace the flow meter with one meant for SCH-40 pipe or use the maximum pump flow rate from the pump curve.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • New anti-entrapment plan sent was reviewed. Some questions of the form were left blank (are outlets unblockable) and flow rating for the jet pump covers was missing. As well, it was answered that the covers for the jet pump are unblockable elsewhere in the plan but they are not. Expiry date for the jet pump drain covers also incorrect (should only be 5 years, not 7). Anti-entrapment plan to be updated.
  17. Monitoring Inspection

    4 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Alkalinity was measured as 29ppm. Please maintain between 60-180ppm.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • The flow meter for the jet pump is for SCH-80 pipe but is on SCH-40 pipe so is not going to read accurately (will read lower than actual flow rate). Either replace the flow meter with one meant for SCH-40 pipe or use the maximum pump flow rate from the pump curve.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Clarity of the pool is not being checked and recorded on the pool logs. To be checked daily and added to the pool log.More information needs to be recorded in the pool log (e.g. just says how much of a chemical was added but does not say what chemical was added, when combined chlorine levels were high it does not state if anything was done about it). Please add more detail to the pool logs.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • New anti-entrapment plan sent was reviewed. Some questions of the form were left blank (are outlets unblockable) and flow rating for the jet pump covers was missing. As well, it was answered that the covers for the jet pump are unblockable elsewhere in the plan but they are not. Anti-entrapment plan to be updated.
  18. Risk Management Inspection

    1 infraction

    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • New anti-entrapment plan sent was reviewed. Some questions of the form were left blank (are outlets unblockable) and flow rating for the jet pump covers was missing. As well, it was answered that the covers for the jet pump are unblockable elsewhere in the plan but they are not. Anti-entrapment plan to be updated.
  19. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • November 25/24 water sample was not tested as there was no id# sticker on the bottle. The water sample type was also not indicated on the form.Please resample.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Anti-entrapment plan sent and was reviewed but whirlpool needs two plans (one for each pair of drain covers) as the four covers are not all interconnected.
  20. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • May 13/24 water sample was not processed as there was no date or time of collection on the requisition form. Resample to be submitted.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Anti-entrapment plan sent and was reviewed but whirlpool needs two plans (one for each pair of drain covers) as the four covers are not all interconnected.
  21. Risk Management Inspection

    1 infraction

    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Anti-entrapment plan sent and was reviewed but whirlpool needs two plans (one for each pair of drain covers) as the four covers are not all interconnected.
  22. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from November 27th, 2023, had an HPC of 220 CFU/mL. - Operators were informed to treat and re-sample.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Anti-entrapment plan sent and was reviewed but whirlpool needs two plans (one for each pair of drain covers) as the four covers are not all interconnected.
  23. Risk Management Inspection

    1 infraction

    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Anti-entrapment plan sent and was reviewed but whirlpool needs two plans (one for each pair of drain covers) as the four covers are not all interconnected.
  24. Monitoring Inspection

    3 infractions

    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There was a build-up on the side of the whirlpool near the skimmer that needs to be removed.Also some sand in the bottom of the whirlpool; remove the sand and check laterals to ensure not cracked.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The flow meter for the circulation pump was not working. Please repair.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Anti-entrapment plan sent and was reviewed but whirlpool needs two plans (one for each pair of drain covers) as the four covers are not all interconnected.

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