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Gallery - Indoor Whirlpool

1010 Richards St, Vancouver BC V6E 1A7 · Hot Tub

Official record from Vancouver Coastal →

Inspection summary

Gallery - Indoor Whirlpool has been inspected 11 times by Vancouver Coastal Health since October 5, 2015. The most recent inspection, on November 27, 2025, recorded 1 infraction.

None of the 11 inspections on record were free of infractions. In the past 12 months there was 1 inspection with 1 infraction recorded. The higher-risk findings here relate to: Pool and spa water quality, Food temperature control and Chemicals and toxic substances.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 24 times across 11 separate inspections, most recently on November 27, 2025. For example: The pool pH level is properly maintained

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 4 times across 4 separate inspections, most recently on January 31, 2024. For example: The pool water temperature is properly maintained

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 3 times across 3 separate inspections, most recently on July 29, 2019. For example: Chemicals are stored in a safe manner and location

  • Equipment and utensilsLower risk

    Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.

    Recorded 2 times across 2 separate inspections, most recently on May 17, 2016. For example: Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

11 inspections

  1. Routine

    1 infraction

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
  2. Routine

    1 infraction

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
  3. Routine

    1 infraction

    • The pool disinfectant is properly maintained
      • Free available chlorine is in excess of 10 ppm.
  4. Routine Follow-up

    1 infraction

    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Pool safety plan is not adequately developed.
  5. Routine

    5 infractions

    • The pool water temperature is properly maintained
      • The hot tub temperature is in excess of 40°C
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • Pool water velocity and recirculation rate is properly maintained
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Pool safety plan is not adequately developed.
      • Pool safety plan not readily available to employees.
    • Daily pool records are adequately maintained and available on site
      • Required pool records are not available on request by a health officer
  6. Routine

    4 infractions

    • The pool water temperature is properly maintained
    • The pool pH level is properly maintained
    • Chemicals are stored in a safe manner and location
    • Daily pool records are adequately maintained and available on site
  7. Routine

    6 infractions

    • The pool water temperature is properly maintained
    • The pool pH level is properly maintained
    • The pool disinfectant is properly maintained
    • Pool rules are posted prominently within the pool enclosure
    • Chemicals are stored in a safe manner and location
    • Daily pool records are adequately maintained and available on site
  8. Routine

    6 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
    • The pool water temperature is properly maintained
    • Pool rules are posted prominently within the pool enclosure
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
    • Chemicals are stored in a safe manner and location
      • Chemicals are stored directly on the floor.
    • Daily pool records are adequately maintained and available on site
  9. Routine

    1 infraction

    • The pool alkalinity is properly maintained
  10. Routine

    4 infractions

    • The pool combined chlorine level is properly maintained
    • The pool cyanuric acid stabilizer level is properly maintained
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
    • Daily pool records are adequately maintained and available on site
  11. Routine

    3 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.

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