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Gong Cha Guildford

15180 96th Ave, Surrey · Restaurant

Inspection summary

Gong Cha Guildford has been inspected 6 times by Fraser Health Authority since May 27, 2025. The most recent inspection, on April 2, 2026, recorded 1 infraction.

1 of 6 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 2 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Handwashing and staff hygiene and Protecting food from contamination.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 4 times across 2 separate inspections, most recently on September 18, 2025. For example: 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded 2 times across 2 separate inspections, most recently on April 2, 2026. For example: 401 - Adequate handwashing stations not available for employees [s. 21(4)]

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded once on May 27, 2025. For example: 209 - Food not protected from contamination [s. 12(a)]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded once on January 7, 2026. For example: 306 - Food premises not maintained in a sanitary condition [s. 17(1)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

6 inspections

  1. Routine Inspection

    1 infraction

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Handsink in the back area was not accessible as it as observed to be obstructed with a ladder and chair in front of it. This is a repeat violation.
      • Corrective Action(s): Ensure handsinks are kept accessible for handwashing purposes, and are not obstructed. Staff member re-located the chair and ladder to enable access to the handsink.
      • Violation Score: 5
  2. Routine Inspection

    1 infraction

    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation (CORRECTED DURING INSPECTION): Basil seeds were observed on the floor below the dry storage shelving unit.
      • Corrective Action(s): Staff member cleaned the above-noted area during the inspection.
      • Violation Score: 3
  3. Follow-Up Inspection

    0 infractions

  4. Follow-Up Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Less than 200 ppm QUATS sanitizer was measured from both sanitizer pails, sanitizer spray bottle, third compartment sink unit, and from the dispenser. Manufacturer's label directions require 200 ppm active QUATS for food contact surfaces/food equipment. This is a repeat violation.
      • Corrective Action(s): Supervisor setup 100 ppm chlorine sanitizer in both sanitizer pails, the sanitizer spray bottle, and third compartment sink as an interim measure until the QUATS dispensing equipment is repaired or re-serviced and in good working order. Ensure either 200 ppm QUATS or 100 ppm chlorine sanitizer is available and in use for effectively sanitizing preparation utensils/food contact surfaces.
      • Violation Score: 15
    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Less than 200 ppm QUATS sanitizer was available from the dispenser. This is a repeat violation.
      • Corrective Action(s): Repair or re-service the QUATS dispensing equipment so that it remains in good working order and consistently dispenses QUATS at 200 ppm; Correct by September 19, 2025. In the interim, 100 ppm chlorine sanitizer is to be used as a sanitizer for preparation utensils/food contact surfaces.
      • Violation Score: 9
  5. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Less than 200 ppm QUATS sanitizer was available in both sanitizer pails, sanitizer spray bottle, and in the third compartment sink. Food residues were observed in the third compartment sink, which the staff member informed were tea leaves. Staff informed the tea leaves may have gotten into the third compartment sink when she rinses the preparation utensils in the second compartment sink.
      • Corrective Action(s): Staff member setup 200 ppm QUATS sanitizer in both sanitizer pails, and sanitizer spray bottle. Staff member drained and cleaned the third compartment sink, and dispensed 200 ppm QUATS sanitizer into it. QT test strips were available. Staff informed they monitor and change the QUATS sanitizer every 2 hours.
      • .
      • Monitor and maintain the QUATS sanitizer at 200 ppm in accordance withe manufacturer's specifications to effectively sanitize food contact surfaces/preparation utensils. Ensure preparation utensils are first washed in the first compartment sink to clean them and remove food residues, then rinsed in the second compartment sink to remove the soap, and then sanitized in 200 ppm QUATS sanitizer for at least 1 minute in the third compartment sink, and then allowed to air dry. Ensure third compartment sink is filled with 200 ppm QUATS sanitizer, without any food debris/residues.
      • Violation Score: 15
      • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Handsink in the back area lacked paper towels, and it was obstructed with a chair blocking the access way to it. This is a repeat violation.
      • Corrective Action(s): Ensure all handsinks remain accessible for handwashing purposes, and supplied with liquid soap, hot and cold running water, and single-use paper towels for handwashing purposes.
      • Violation Score: 5
    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: QUATS sanitizer dispenser was not in good working order, and did not dispense 200 ppm QUATS on a consistent basis. Staff member had to adjust the lines several times to dispense 200 ppm QUATS into the sanitizer pails, spray bottle, and third compartment sink.
      • Corrective Action(s): Ensure the QUATS sanitizer is in good working order and can dispense 200 ppm QUATS sanitizer on a consistent basis; Correct today. Service the QUATS dispenser to ensure it remains in good working order; Correct today and provide an update to the Environmental Health Officer. Monitor and maintain the QUATS at 200 ppm for sanitizing food contact surfaces and preparation utensils; Correct immediately.
      • Violation Score: 9
  6. Routine Inspection

    2 infractions

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Paper towel dispenser was empty of paper towels at the handsink near the back kitchen.
      • Corrective Action(s): Supervisor restocked paper towels at this handsink. Ensure all handsinks are supplied with liquid soap, hot and cold running water, and single-use paper towels to facilitate handwashing practices.
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): Ice scoop with handle was stored directly on ice in the ice bin in the front service area.
      • Corrective Action(s): Supervisor stored the ice scoop in a separate clean container during the inspection. Ensure the ice scoop is stored in a manner that the handle would not contact the ice to protect the ice from any potential contamination.
      • Violation Score: 3

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