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Guisachan House Restaurant

1060 Cameron Ave Kelowna BC V1Y 8V3 · Restaurant - Food Service

Official record from Interior Health →View on Google Maps →

Details

Google rating
4.5 / 5 (8)

Opening hours

  • Friday3–7 PM
  • Monday11 AM–3 PM
  • Saturday11 AM–3 PM
  • Sunday11 AM–3 PM
  • Thursday11 AM–3 PM
  • Tuesday11 AM–3 PM
  • Wednesday11 AM–3 PM

Contact details, hours and reviews from Google Maps

Inspection summary

Guisachan House Restaurant has been inspected 5 times by Interior Health Authority since February 18, 2015. The most recent inspection, on June 22, 2023, found no infractions.

3 of 5 inspections on record found no infractions at all. No inspections are on record from the past 12 months. The higher-risk findings here relate to: Food temperature control, Protecting food from contamination and Cleaning and sanitizing.

The last 2 inspections in a row found no infractions. Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 2 times on June 11, 2019. For example: 2 Are proper temperature controls maintained to ensure safe storage and display of foods?

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded 2 times on June 11, 2019. For example: 7 Are foods protected from contamination?

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded once on April 13, 2017. For example: 3 - Are equipment, food contact surfaces and utensils washed, sanitized and stored in a manner that removes/prevents contamination?

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded once on June 11, 2019. For example: 6 Are the premises designed and equipped to ensure safe food handling?

  • Equipment and utensilsLower risk

    Equipment has to be built from cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked shelf, a worn gasket or utensils stored the wrong way. They are generally lower risk but show how well the kitchen is maintained.

    Recorded once on April 13, 2017. For example: 4 - Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

5 inspections

  1. Monitoring

    0 infractions

  2. Monitoring

    0 infractions

  3. Monitoring

    5 infractions

    • F1.2 Are proper temperature controls maintained to ensure safe storage and display of foods?
      • Observation(s): 1) Sandwich prep cooler across from the grill measured to be between 18°C - 20°C; food temperatures were probed as well and measured to be between the same temperature range. Operator advises that the food is stored in another fridge and only brought to this unit for service. 2) Two-door stand up fridge measured to be between 7°C - 8°C; pasta temperature was probed as well and measured to be between the same temperature range. Operator reduced the temperature of this unit during the inspection. **Food in the sandwich prep cooler (1) must be moved to a working fridge immediately & service technician called. Service technician to verify that all coolers meet minimum temperature requirements (4°C).
      • F1.2B Potentially hazardous foods must be stored or displayed at a temperature of 4 °C (40 °F) or colder.
    • F1.7 Are foods protected from contamination?
      • Observation(s): Open desserts/cakes stored below/beside meat and packaged products in the freezer. **Re-organise all freezers and fridges to ensure ready-to-eat food are stored above all other foods; protect food from potential contamination.
      • F1.7A The operator must ensure that all food on the premises is protected from contamination.
      • F1.7B Ready-to-eat foods must be stored in a manner that prevents cross contamination.
    • F2.4 Are proper freezing and thawing procedures followed?
      • Observation(s): Quiche/pies were being thawed at room temperature prior to being reheated. **Food must be thawed in the fridge
      • F2.4B Potentially hazardous food must be thawed using appropriate equipment and/or approved methods.
    • F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
      • Observation(s): 1) Sandwich prep cooler across from the grill measured to be between 18°C - 20°C. 2) Two-door stand up cooler measured to be 8°C. **Contact a service technician. Service technician to verify that all coolers meet minimum temperature requirements (4°C).
      • F2.5A All equipment, utensils and food contact surfaces used on the premises must be kept in good working order to ensure the sanitary handling of food.
    • F2.6 Are the premises designed and equipped to ensure safe food handling?
      • Observation(s): Ventilation unit is cleaned once a year, next cleaning scheduled for later this month.
      • F2.6H The premises must be equipped with ventilation equipment that is adequate to prevent the accumulation of smoke, grease, water vapour and objectionable (offensive) odours.
  4. Monitoring

    2 infractions

    • F2.3 - Are equipment, food contact surfaces and utensils washed, sanitized and stored in a manner that removes/prevents contamination?
      • Observation(s): Dishes showed no sanitizer residual.
    • F3.4 - Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?
      • Observation(s): After one cycle, the sanitizer on the dishwasher was discovered to be low. Operator to confirm when a new bucket of sanitizer has been ordered.
      • F3.4B - All equipment, utensils and food contact surfaces used on the premises must be kept in good working order to ensure the safe and sanitary handling of food.
  5. Monitoring

    0 infractions

Nearby inspected facilities

Reviews

Reviews provided by Google Maps
  • Bee Bee

    My husband and I recently had our wedding. And we could not have been more happy with the results. The staff took care of us and our guests. Everyone was looked after so well! And so many people came up to us and said it was the best food they’ve ever had at a wedding. They did such a good job on the bouquet. My wedding flowers were absolutely perfect. The decorating and attention to detail was more than I could’ve asked for. They really made sure that our day was carefree, zero stress, and perfect for our vision. We love that they made an ice sculpture for us. It was so nice that they made something that represented us and our love. If you wanna have the best wedding day ever definitely check guisachan house.

  • Trailer Park Shenanigans

    Our daughter had her wedding there recently and it was an amazing event. George, his daughter and his son, and the whole rest of the team made her special day amazing. As it was a Okanagan winter wedding, we had a tent set up outside and the decorations inside were beautiful and far better than we envisioned. The flowers were gorgeous. The venue is very Victorian era Bridgerton feel, and it perfectly suited our daughter‘s personality. The venue comfortably sat 130 people for dinner and the dance floor was the perfect size. We love the fact that the dining room and the dancing room were separate because it left the elderly ones or ones who could not dance; an area to be able to still visit and enjoy food and beverages without being overwhelmed by the party. And those who wanted to party had their own separate space which was amazing. The bridal suite to get ready in is beautifully decorated with lots of light and was perfect for our hair and make-up persons. The food was incredible! And the price was more budget friendly than we anticipated. The servers were excellent and attentive. Could not be happier with how everything turned out.

  • Hali Provencher

    Finally getting around to writing a review. My husband and I got married April 27, 2024 at Guisachan and it was perfect! George and his staff were friendly, organized and helped make our vision come to life, even allowing us to make some changes from their regular weddings (brought our own wine and bison, two custom cocktails). Multiple guests commented on how well they were taken care of; staff members helped them find their seats quickly, brought everyone their selected plate and were quick to bring beverages around to keep everyone topped up. Everyone enjoyed the ice luge, which promptly got everyone on the dance floor.

  • Marion Gibson

    George and his staff made my daughter and her husband's wedding day very special. From the bride's getting-ready-room to the magnificent ice sculpture complete with a luge tunnel for pouring shots, the whole event went as planned without any glitches. The food was amazing and not a single detail was left out. The service was attentive and professional. George loves what he does and cares about his customers! He worked with my daughter and son-in-law to make it exactly what they wanted. Thank you for the wonderful day George! I would highly recommend this venue if your planning a future wedding or big party!

  • Natalie A

    Review I am not a person to write reviews but I felt I had to let everyone know of our most incredible wedding experience we had at Guisachan House Restaurant. We are so lucky and fortunate to have had our wedding here. Our wedding was everything we could have dreamed of. We got married on September 17, 2023 and our entire day was perfect from start to finish. George (the owner) is incredibly professional and wonderful to work with. We had lots of fun planning the wedding with George. All of his staff are also WONDERFUL! The food was absolutely incredible, all of our guests loved their meals. Plus the cake was wonderful and tasted so yummy. I would HIGHLY RECOMMEND Guisachan House Restaurant for your wedding day! Their prices for food and drinks are so reasonable. The other wonderful thing is that everything is included. It is a wonderful package and leaves the stress out of wedding planning. Thank you SO MUCH George and team !! Natalie and Brad

  • Bee Bee

    My husband and I recently had our wedding. And we could not have been more happy with the results. The staff took care of us and our guests. Everyone was looked after so well! And so many people came up to us and said it was the best food …

  • Trailer Park Shenanigans

    Our daughter had her wedding there recently and it was an amazing event. George, his daughter and his son, and the whole rest of the team made her special day amazing. As it was a Okanagan winter wedding, we had a tent set up outside and …

  • Hali Provencher

    Finally getting around to writing a review. My husband and I got married April 27, 2024 at Guisachan and it was perfect! George and his staff were friendly, organized and helped make our vision come to life, even allowing us to make some …

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