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Hampton Inn & Suites by Hilton - Common Area

2231 Banff Trail NW Calgary AB T2M 4L2 · Aquatic Facility - Common Area

Inspection summary

Hampton Inn & Suites by Hilton - Common Area has been inspected 2 times by Alberta Health Services (Environmental Public Health) since December 20, 2024. The most recent inspection, on May 14, 2025, recorded 3 infractions.

None of the 2 inspections on record were free of infractions. No inspections are on record from the past 12 months. The higher-risk findings here relate to: Food temperature control and Pool and spa water quality.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 2 times across 2 separate inspections, most recently on May 14, 2025. For example: Is the pool premises maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded once on May 14, 2025. For example: Are the general safety devices and physical conditions in this pool premises providing a safe environment (Critical)?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 2 times across 2 separate inspections, most recently on May 14, 2025. For example: Are proper testing, monitoring, and other records being properly maintained?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded once on December 20, 2024. For example: Does the pool premises have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

2 inspections

  1. Monitoring Inspection

    3 infractions

    • 07. Are the general safety devices and physical conditions in this pool premises providing a safe environment (Critical)?
      • The emergency phone is not operational. Ensure this is repaired and in good working order.
    • 09. Is the pool premises maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There is no soap at the shower. Install a soap dispenser. It was noted there was a bar soap holder. Do not use bar soap.
    • 10. Are proper testing, monitoring, and other records being properly maintained?
      • The pool water quality records were not accurate.Ensure logs are fully filled out with correct readings daily.
  2. Monitoring Inspection

    3 infractions

    • 09. Is the pool premises maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1) Scum and dirt were observed on the waterslide's stairs in the corners.2) The Common showering area's glass panel, floor, shower head and the temperature knob had buildup of soap and scum.3) Salt deposits were observed on the tiles around the whirlpool.-Clean the areas mentioned in 1) to 3).
    • 10. Are proper testing, monitoring, and other records being properly maintained?
      • The pool water quality records were not accurate.Ensure logs are fully filled out with correct readings daily.
    • 11. Does the pool premises have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • The rule about bathers who should wear protective, water-resistant swimwear including children, 35 months and under, and anyone who is or may be incontinent was missing.-Include this rule in the rules posted.

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