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Hampton Inn & Suites by Hilton - Hot Tub

2231 Banff Trail NW Calgary AB T2M 4L2 · Aquatic Facility

Official record from Alberta →

Inspection summary

Hampton Inn & Suites by Hilton - Hot Tub has been inspected 12 times by Alberta Health Services (Environmental Public Health) since January 15, 2024. The most recent inspection, on September 3, 2026, recorded 5 infractions.

None of the 12 inspections on record were free of infractions. In the past 12 months there was 1 inspection with 5 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Food temperature control.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 22 times across 12 separate inspections, most recently on September 3, 2026. For example: Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 16 times across 12 separate inspections, most recently on September 3, 2026. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 6 times across 6 separate inspections, most recently on September 3, 2026. For example: Are proper testing, monitoring, and other records being properly maintained?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

12 inspections

  1. Demand Inspection

    5 infractions

    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • There was no written documentation for newly installed main drain covers for the hot tub. The operator mentioned that they had replaced and placed new main drain covers for the whirlpool.-Provide written documentations for the main drain covers with their installation and expiry dates.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • There is a temporary construction wall install along the edge of the pool that is bowing and does not seem structurally sound. The whole pool area will remain closed until construction is completed.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Damaged grout observed around the hot tub.- Clean the damaged grout.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There is no flow meter for the jet on the hot tub. Install flow meter.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The flow meter of the hot tub was broken.-Replace/repair the flow meter.
  2. Risk Management Inspection

    5 infractions

    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • There was no written documentation for newly installed main drain covers for the hot tub. The operator mentioned that they had replaced and placed new main drain covers for the whirlpool.-Provide written documentations for the main drain covers with their installation and expiry dates.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • There is a temporary construction wall install along the edge of the pool that is bowing and does not seem structurally sound. The whole pool area will remain closed until construction is completed.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Damaged grout observed around the hot tub.- Clean the damaged grout.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There is no flow meter for the jet on the hot tub. Install flow meter.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The flow meter of the hot tub was broken.-Replace/repair the flow meter.
  3. Monitoring Inspection

    5 infractions

    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • There was no written documentation for newly installed main drain covers for the hot tub. The operator mentioned that they had replaced and placed new main drain covers for the whirlpool.-Provide written documentations for the main drain covers with their installation and expiry dates.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • There is a temporary construction wall install along the edge of the pool that is bowing and does not seem structurally sound. The whole pool area will remain closed until construction is completed.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Damaged grout observed around the hot tub.- Clean the damaged grout.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There is no flow meter for the jet on the hot tub. Install flow meter.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The flow meter of the hot tub was broken.-Replace/repair the flow meter.
  4. Risk Management Inspection

    3 infractions

    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • There was no written documentation for newly installed main drain covers for the hot tub. The operator mentioned that they had replaced and placed new main drain covers for the whirlpool.-Provide written documentations for the main drain covers with their installation and expiry dates.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Damaged grout observed around the hot tub.- Clean the damaged grout.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The flow meter of the hot tub was broken.-Replace/repair the flow meter.
  5. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from April 4 2025 positive for HPC- 110 CFU/mL. Please treat and resample
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • There was no written documentation for newly installed main drain covers for the hot tub. The operator mentioned that they had replaced and placed new main drain covers for the whirlpool.-Provide written documentations for the main drain covers with their installation and expiry dates.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Damaged grout observed around the hot tub.- Clean the damaged grout.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The flow meter of the hot tub was broken.-Replace/repair the flow meter.
  6. Monitoring Inspection

    5 infractions

    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • There was no written documentation for newly installed main drain covers for the hot tub. The operator mentioned that they had replaced and placed new main drain covers for the whirlpool.-Provide written documentations for the main drain covers with their installation and expiry dates.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There was no clock present near the hot tub/whirlpool.A clock was placed on the wall near the whirlpool by the operator.-Ensure that a clock is visible/present from the whirlpool to maintain patron's safety.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Damaged grout observed around the hot tub.- Clean the damaged grout.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Hair and scum were found in the skimmer baskets.Hair and scum were cleaned by the operator.-Ensure that the simmers are kept clean.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The flow meter of the hot tub was broken.-Replace/repair the flow meter.
  7. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from May 31, 2024 was not processed as received during the weekend/ holiday without approval.Spoke to Raj and Farida - sample to be resubmitted June 03.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The drain covers on the whirlpool expired in April of 2023. - Replace drain covers and ensure they are installed according to manufacturer's directions.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1) Skimmers are missing flaps or weirs which ensure water can flow properly through skimmers. - Install flaps or weirs on the skimmer to ensure proper flow. 2) Dirty and cracked grout was observed on the tiles in the basin and around the walls of the pool deck. - Clean grout and repair any cracks.
  8. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Accession #: WC-24-0017686HPC of 220 CFU/mL Treat and submit a resample.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The drain covers on the whirlpool expired in April of 2023. - Replace drain covers and ensure they are installed according to manufacturer's directions.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1) Skimmers are missing flaps or weirs which ensure water can flow properly through skimmers. - Install flaps or weirs on the skimmer to ensure proper flow. 2) Dirty and cracked grout was observed on the tiles in the basin and around the walls of the pool deck. - Clean grout and repair any cracks.
  9. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Accession #: WC-24-0011682Sample collected on: Feb 23, 2023Result: Pseudomonas IsolatedTreat and Resample
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The drain covers on the whirlpool expired in April of 2023. - Replace drain covers and ensure they are installed according to manufacturer's directions.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1) Skimmers are missing flaps or weirs which ensure water can flow properly through skimmers. - Install flaps or weirs on the skimmer to ensure proper flow. 2) Dirty and cracked grout was observed on the tiles in the basin and around the walls of the pool deck. - Clean grout and repair any cracks.
  10. Risk Management Inspection

    2 infractions

    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The drain covers on the whirlpool expired in April of 2023. - Replace drain covers and ensure they are installed according to manufacturer's directions.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1) Skimmers are missing flaps or weirs which ensure water can flow properly through skimmers. - Install flaps or weirs on the skimmer to ensure proper flow. 2) Dirty and cracked grout was observed on the tiles in the basin and around the walls of the pool deck. - Clean grout and repair any cracks.
  11. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on February 2, 2024 was not processed as it was received after 4pm on Friday.REQUIREMENT: The lab is no longer receiving water samples on the weekend for non-urgent items (i.e routine weekly water samples). Please ensure that the sample arrives at the lab before 4pm on Friday.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The drain covers on the whirlpool expired in April of 2023. - Replace drain covers and ensure they are installed according to manufacturer's directions.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1) Skimmers are missing flaps or weirs which ensure water can flow properly through skimmers. - Install flaps or weirs on the skimmer to ensure proper flow. 2) Dirty and cracked grout was observed on the tiles in the basin and around the walls of the pool deck. - Clean grout and repair any cracks.
  12. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on January 12th, 2024, was not processed due to being received on a weekend.REQUIREMENT: The lab is no longer receiving water samples on the weekend for non-urgent items (i.e routine weekly water samples). Please submit the weekly water sample during the weekdays.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The drain covers on the whirlpool expired in April of 2023. - Replace drain covers and ensure they are installed according to manufacturer's directions.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1) Skimmers are missing flaps or weirs which ensure water can flow properly through skimmers. - Install flaps or weirs on the skimmer to ensure proper flow. 2) Dirty and cracked grout was observed on the tiles in the basin and around the walls of the pool deck. - Clean grout and repair any cracks.

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