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Hay Road

1815 Hay Rd Revelstoke BC V0E 2S1 · Residential Care - Licensing

Official record from Interior Health →

Inspection summary

Hay Road has been inspected once by Interior Health Authority, on May 22, 2026. The most recent inspection, on May 22, 2026, recorded 4 infractions.

In the past 12 months there was 1 inspection with 4 infractions recorded. All recorded findings relate to upkeep, equipment or paperwork rather than direct health risks.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people in care. Higher-risk findings are the ones that could directly make someone sick, and they matter more here because young children, older adults and people who are unwell are more vulnerable to infection.

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 2 times on May 22, 2026. For example: 1 - Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded once on May 22, 2026. For example: 1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded once on May 22, 2026. For example: 3 - Does the facility demonstrate appropriate outbreak prevention and control measures?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

1 inspection

  1. Routine Inspection

    4 infractions

    • R2.1 - Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?
      • Observation(s): While reviewing medication administration records, documentation indicates PRN (as needed) medications administered several times without PRN medication effectiveness documentation. When PRN medication effectiveness is not documented there is increased risk of medication errors and potential for negative health impacts for persons in care. Submit a corrective action plan by June 9, 2026, indicating how the licensee will ensure PRN effectiveness is documented.
      • R2.1S - Ensure policies are implemented by employees; 85( 1 )(d)
    • R4.1 - Are person in care records current, complete and kept confidential?
      • Observation(s): While reviewing monthly weights for persons in care (PIC), several months are missing weight documentation. When PIC weight is not obtained and documented monthly, there is risk of PIC not receiving care required to support their nutritional and other health care needs. Submit a corrective action plan by June 9, 2026, indicating how the licensee will ensure each PIC is weighed and their weight recorded monthly.
      • R4.1U - Weigh each person in care monthly and record their weight in their nutritional plan (Does not apply to Hospice); 83( 4 )(a)(c)
    • R6.3 - Does the facility demonstrate appropriate outbreak prevention and control measures?
      • Observation(s): Fridge and freezer temperature log missing temperature documentation for some shifts. Additionally, several fridge temperatures recorded are higher than safe food storage temperature, with no corrective action documentation. When food is not stored at safe temperatures and monitored to ensure same, there is increased risk of food borne illness for persons in care. Submit a corrective action plan by June 9, 2026, indicating how the licensee will ensure food is safely stored.
      • R6.3B - Ensure that food is safely prepared, stored, served and handled; 63 ( 1 )
    • R7.1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): Medicated cream is stored in unlocked cupboard in bathroom. When medicated cream is not safely and securely stored there is potential for persons in care to be exposed to medicated cream and have adverse health effects. Submit a corrective action plan by June 9, 2026, indicating how the licensee will ensure all medications are safely and securely stored.
      • R7.1AR - Ensure all medications are safely and securely stored; 69( 3 )(a)

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