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Heritage Inn & Suites - Whirlpool

1239 2 Street W Brooks AB T1R 1P7 · Aquatic Facility

Official record from Alberta →

Inspection summary

Heritage Inn & Suites - Whirlpool has been inspected 12 times by Alberta Health Services (Environmental Public Health) since January 22, 2024. The most recent inspection, on August 28, 2026, recorded 1 infraction.

2 of 12 inspections on record found no infractions at all. In the past 12 months there were 8 inspections with 28 infractions recorded. The higher-risk findings here relate to: Chemicals and toxic substances, Food temperature control and Pool and spa water quality.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 8 times across 5 separate inspections, most recently on March 20, 2026. For example: Is the chemical quality of the water in this pool satisfactory (Non-Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 5 times across 5 separate inspections, most recently on March 20, 2026. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 3 times across 3 separate inspections, most recently on March 20, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded 9 times across 9 separate inspections, most recently on August 28, 2026. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 5 times across 5 separate inspections, most recently on March 20, 2026. For example: Are proper testing, monitoring, and other records being properly maintained?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

12 inspections

  1. Risk Management Inspection

    1 infraction

    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • The recently installed Aquastar cover does not conform to the manufacturer's specifications for the sump depth and dimensions. *Install covers that have a flow rating exceeding the total combine flow rate produced by the jet pump and recirculation pump.
  2. Risk Management Inspection

    1 infraction

    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Jet pump flow rate may be exceeding the flow rate for the outlet covers. A flow meter is not installed to confirm the actual flow rate. The total combined flow rate (recirculation + jets) must not exceed the flow rate on the outlet covers to prevent entanglement or entrapment. During inspection, the jet pump was turned off to ensure the flow does not exceed the cover rating.*Install a flow meter as per manufacturer's installation instructions on the jet pump recirculation system.*Ensure total combined flow rate does not exceed the flow rate on the outlet covers.
  3. Risk Management Inspection

    1 infraction

    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Whirlpool is drained and closed as new covers are being installed. *Please verify flow rates on circulation and jets once whirlpool is in operation.*Please email your updated anti-entrapment plan.
  4. Risk Management Inspection

    5 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity tested 19 ppm.*Balance alkalinity in a range of 60 to 180 ppm.
    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • Continuous disinfection not automated. The chlorine pump needs to be turned on manually to add chlorine to the whirlpool.*Disinfection must be continuous. Repair automated chlorine feeder.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Whirlpool skimmer weirs are missing.*Replace skimmer weirs.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Whirlpool records were last recorded Monday February 16, skipping two mornings. Pool chemistry is not recorded on Saturday and Sundays, and combined chlorine is not recorded. - Record automated controller setpoints: ORP, chlorine and pH- Record time of and observations and readings for pH, and the free, total and combined chlorine residual- Record time and results of total alkalinity tests
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Outlet covers in anti-entrapment plan are indicated as expired March 2019. *Order and install new covers that are compatible with the existing sumps.
  5. Risk Management Inspection

    5 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity tested 19 ppm.*Balance alkalinity in a range of 60 to 180 ppm.
    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • Continuous disinfection not automated. The chlorine pump needs to be turned on manually to add chlorine to the whirlpool.*Disinfection must be continuous. Repair automated chlorine feeder.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Whirlpool skimmer weirs are missing.*Replace skimmer weirs.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Whirlpool records were last recorded Monday February 16, skipping two mornings. Pool chemistry is not recorded on Saturday and Sundays, and combined chlorine is not recorded. - Record automated controller setpoints: ORP, chlorine and pH- Record time of and observations and readings for pH, and the free, total and combined chlorine residual- Record time and results of total alkalinity tests
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • A whirlpool anti-entrapment plan was not available for review at the time of inspection.*Please submit your whirlpool anti-entrapment plan by email to the undersigned inspector.
  6. Risk Management Inspection

    5 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Pool free chlorine tested 0.86 ppm. The ORP is less than 700 mV+ (ORP Reader: 591 mV+).*Maintain free chlorine at minimum 2 ppm.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity tested 0 ppm.*Balance alkalinity in a range of 60 to 180 ppm.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Whirlpool skimmer weirs are missing.*Replace skimmer weirs.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Whirlpool records were last recorded Monday February 16, skipping two mornings. Pool chemistry is not recorded on Saturday and Sundays, and combined chlorine is not recorded. - Record automated controller setpoints: ORP, chlorine and pH- Record time of and observations and readings for pH, and the free, total and combined chlorine residual- Record time and results of total alkalinity tests
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • A whirlpool anti-entrapment plan was not available for review at the time of inspection.*Please submit your whirlpool anti-entrapment plan by email to the undersigned inspector.
  7. Demand Inspection

    5 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Pool free chlorine tested 0.52 ppm and total chlorine tested 1.12 ppm. The ORP is less than 700 mV+ (ORP Reader: 615 mV+). pH tested 6.77. *Superchlorinate the whirlpool after a lapse of disinfection to at least 10 ppm free chlorine for 1 turnover period. Rebalance the pool chemistry and submit a bacteriological water sample (Thursday). Maintain pH in a range of 6.8 to 7.6.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity tested 0 ppm.*Balance alkalinity in a range of 60 to 180 ppm.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Whirlpool skimmer weirs are missing.*Replace skimmer weirs.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Whirlpool records were last recorded Monday February 16, skipping two mornings. Pool chemistry is not recorded on Saturday and Sundays, and combined chlorine is not recorded. - Record automated controller setpoints: ORP, chlorine and pH- Record time of and observations and readings for pH, and the free, total and combined chlorine residual- Record time and results of total alkalinity tests
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • A whirlpool anti-entrapment plan was not available for review at the time of inspection.*Please submit your whirlpool anti-entrapment plan by email to the undersigned inspector.
  8. Monitoring Inspection

    5 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Pool free chlorine tested 0.52 ppm and total chlorine tested 1.12 ppm. The ORP is less than 700 mV+ (ORP Reader: 615 mV+). pH tested 6.77. *Superchlorinate the whirlpool after a lapse of disinfection to at least 10 ppm free chlorine for 1 turnover period. Rebalance the pool chemistry and submit a bacteriological water sample (Thursday). Maintain pH in a range of 6.8 to 7.6.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity tested 0 ppm.*Balance alkalinity in a range of 60 to 180 ppm.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Whirlpool skimmer weirs are missing.*Replace skimmer weirs.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Whirlpool records were last recorded Monday February 16, skipping two mornings. Pool chemistry is not recorded on Saturday and Sundays, and combined chlorine is not recorded. - Record automated controller setpoints: ORP, chlorine and pH- Record time of and observations and readings for pH, and the free, total and combined chlorine residual- Record time and results of total alkalinity tests
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • A whirlpool anti-entrapment plan was not available for review at the time of inspection.*Please submit your whirlpool anti-entrapment plan by email to the undersigned inspector.
  9. Monitoring Inspection

    1 infraction

    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • A pool entrapment plan is to be completed.
  10. Monitoring Inspection

    0 infractions

  11. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • An HPC of 350 CFU/mL was isolated in the sample collected March 21. Please address the HPC in the hot tub and submit a resample once complete.
  12. Monitoring Inspection

    0 infractions

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