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Lakeview Lodge Community

2337 Butt Rd West Kelowna BC V4T 3L3 · Residential Care - Licensing

5 inspections

  1. Routine Inspection

    0 infractions

  2. Routine Inspection

    0 infractions

  3. Routine Inspection

    4 infractions

    • R1.1 - Does the Licensee operate in accordance with their license and inform Licensing of any significant changes?
      • Observation(s): Refrigerator monitoring records indicate temperatures above food safe levels. It is unknown if, or what action was taken in response to these temperatures. The facility and food services management began planning follow up measures during this inspection.
      • R1.1W - Regularly monitor the physical environment and the care and services provided; 61
    • R2.1 - Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?
      • Observation(s): The employee package/check list does not include orientation to the Regulations and Act.
      • R2.1T - Ensure there are written policies and procedures for orientation of new managers and employees, including all policies and procedures of the facility, the regulations and the Act; 85( 2 )(b)
    • R4.1 - Are person in care records current, complete and kept confidential?
      • Observation(s): The electronic records currently in use do not include a description of each person in care. Ensure that all records are complete according to Residential Care Regulation Part 6-Records.
      • R4.1F - Keep for each person a record showing information by which the person in care may be described or identified in an emergency, including a photograph; 78( 1 )(d)
    • R10.3 - Do care plans include the required elements and are they developed with the participation of the person in care, parent or representative?
      • Observation(s): Some care plans have limited information to guide employees on each person's oral health care needs.
      • R10.3D - Care plans must includes an oral health care plan; 81( 3 )(b)
  4. Monitoring

    0 infractions

  5. Monitoring

    2 infractions

    • 2.1 Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?
      • Observation(s): September 26, 2016 -It was noted that the facility's policy for the safe storage and application of a wound care product was not followed as Iodine Swab-sticks were noted to be accessible to persons in care. -Several policies, and the complaints process were reviewed during the inspection. The Manager reported that a plan is in place to keep a record of the facility's responses to complaints in one location.
      • Ensure policies are implemented by employees; 85( 1 )(d)
    • 9.1 Are medications stored, handled, and administered appropriately?
      • Observation(s): September 26, 2016 -It was noted that the facility's system for ensuring the safe storage of medication was ineffective as prescription treatment cream in one resident's room was accessible to persons in care. RCR 69(3)(1) - A licensee must ensure that all medications in the community care facility are safely and securely stored.