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Lakeview Lodge Community

2337 Butt Rd West Kelowna BC V4T 3L3 · Residential Care - Licensing

Official record from Interior Health →

Inspection summary

Lakeview Lodge Community has been inspected 5 times by Interior Health Authority since September 26, 2016. The most recent inspection, on April 23, 2025, found no infractions.

3 of 5 inspections on record found no infractions at all. No inspections are on record from the past 12 months. All recorded findings relate to upkeep, equipment or paperwork rather than direct health risks.

The last 2 inspections in a row found no infractions. Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people in care. Higher-risk findings are the ones that could directly make someone sick, and they matter more here because young children, older adults and people who are unwell are more vulnerable to infection.

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 5 times across 2 separate inspections, most recently on November 22, 2019. For example: 1 - Does the Licensee operate in accordance with their license and inform Licensing of any significant changes?

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded once on September 26, 2016. For example: 1 Are medications stored, handled, and administered appropriately?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

5 inspections

  1. Routine Inspection

    0 infractions

  2. Routine Inspection

    0 infractions

  3. Routine Inspection

    4 infractions

    • R1.1 - Does the Licensee operate in accordance with their license and inform Licensing of any significant changes?
      • Observation(s): Refrigerator monitoring records indicate temperatures above food safe levels. It is unknown if, or what action was taken in response to these temperatures. The facility and food services management began planning follow up measures during this inspection.
      • R1.1W - Regularly monitor the physical environment and the care and services provided; 61
    • R2.1 - Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?
      • Observation(s): The employee package/check list does not include orientation to the Regulations and Act.
      • R2.1T - Ensure there are written policies and procedures for orientation of new managers and employees, including all policies and procedures of the facility, the regulations and the Act; 85( 2 )(b)
    • R4.1 - Are person in care records current, complete and kept confidential?
      • Observation(s): The electronic records currently in use do not include a description of each person in care. Ensure that all records are complete according to Residential Care Regulation Part 6-Records.
      • R4.1F - Keep for each person a record showing information by which the person in care may be described or identified in an emergency, including a photograph; 78( 1 )(d)
    • R10.3 - Do care plans include the required elements and are they developed with the participation of the person in care, parent or representative?
      • Observation(s): Some care plans have limited information to guide employees on each person's oral health care needs.
      • R10.3D - Care plans must includes an oral health care plan; 81( 3 )(b)
  4. Monitoring

    0 infractions

  5. Monitoring

    2 infractions

    • 2.1 Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?
      • Observation(s): September 26, 2016 -It was noted that the facility's policy for the safe storage and application of a wound care product was not followed as Iodine Swab-sticks were noted to be accessible to persons in care. -Several policies, and the complaints process were reviewed during the inspection. The Manager reported that a plan is in place to keep a record of the facility's responses to complaints in one location.
      • Ensure policies are implemented by employees; 85( 1 )(d)
    • 9.1 Are medications stored, handled, and administered appropriately?
      • Observation(s): September 26, 2016 -It was noted that the facility's system for ensuring the safe storage of medication was ineffective as prescription treatment cream in one resident's room was accessible to persons in care. RCR 69(3)(1) - A licensee must ensure that all medications in the community care facility are safely and securely stored.

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