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L'Hermitage - Whirlpool

788 Richards St, Vancouver BC V6B 3A4 · Hot Tub

Official record from Vancouver Coastal →

Inspection summary

L'Hermitage - Whirlpool has been inspected 27 times by Vancouver Coastal Health since June 22, 2015. The most recent inspection, on November 21, 2025, found no infractions.

7 of 27 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 5 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Food temperature control.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 56 times across 20 separate inspections, most recently on November 17, 2025. For example: The pool combined chlorine level is properly maintained

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 4 times across 4 separate inspections, most recently on November 17, 2025. For example: The pool water temperature is properly maintained

  • Equipment and utensilsLower risk

    Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.

    Recorded 4 times across 4 separate inspections, most recently on February 7, 2024. For example: Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

27 inspections

  1. Routine Follow-up

    0 infractions

  2. Routine

    5 infractions

    • The pool water temperature is properly maintained
      • The hot tub temperature is in excess of 40°C
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Total Alkalinity is too high and is not at a level to maintain chemically balanced pool water.
    • The operator maintains the pool in good repair.
      • Handrails at steps, ladders and diving boards are not secure.
  3. Routine

    0 infractions

  4. Routine Follow-up

    1 infraction

    • The pool alkalinity is properly maintained
      • Total Alkalinity is too low and is not at a level to maintain chemically balanced pool water.
  5. Routine

    5 infractions

    • The pool disinfectant is properly maintained
      • Free available chlorine is in excess of 10 ppm.
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Total Alkalinity is too high and is not at a level to maintain chemically balanced pool water.
    • Daily pool records are adequately maintained and available on site
      • Results of water testing are inadequately recorded.
  6. Routine Follow-up

    0 infractions

  7. Routine

    4 infractions

    • The pool water temperature is properly maintained
      • The hot tub temperature is in excess of 40°C
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • Pool water velocity and recirculation rate is properly maintained
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  8. Routine Follow-up

    0 infractions

  9. Routine

    5 infractions

    • The pool water temperature is properly maintained
      • The hot tub temperature is in excess of 40°C
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The operator maintains the pool in good repair.
      • Handrails at steps, ladders and diving boards are not secure.
    • Daily pool records are adequately maintained and available on site
      • Results of water testing are inadequately recorded.
      • Required pool records are not available on request by a health officer
  10. Routine Follow-up

    1 infraction

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
  11. Routine

    2 infractions

    • The pool disinfectant is properly maintained
      • Free available chlorine is less than 1.5 ppm at temperature above 30°C.
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
  12. Routine Follow-up

    0 infractions

  13. Routine

    5 infractions

    • The pool water temperature is properly maintained
      • The hot tub temperature is in excess of 40°C
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • Pool water velocity and recirculation rate is properly maintained
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • The pool chemical test kit is absent/not in good condition and/or cannot produce accurate readings for required chemical parameters.
      • Flow meter is not functioning correctly
    • Daily pool records are adequately maintained and available on site
  14. Routine Follow-up

    4 infractions

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Daily pool records are adequately maintained and available on site
      • Results of water testing are inadequately recorded.
  15. Routine

    3 infractions

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
  16. Routine

    3 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • Daily pool records are adequately maintained and available on site
      • Results of water testing are inadequately recorded.
  17. Routine

    3 infractions

    • The pool disinfectant is properly maintained
    • The pool cyanuric acid stabilizer level is properly maintained
    • Daily pool records are adequately maintained and available on site
  18. Routine Follow-up

    0 infractions

  19. Routine

    6 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
    • The pool pH level is properly maintained
    • The pool disinfectant is properly maintained
    • The pool cyanuric acid stabilizer level is properly maintained
    • Pool water velocity and recirculation rate is properly maintained
    • Daily pool records are adequately maintained and available on site
  20. Routine

    4 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Drinking water is reasonably accessible by pool patrons
  21. Routine

    1 infraction

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
  22. Routine

    3 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  23. Routine Follow-up

    1 infraction

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
  24. Routine

    3 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool disinfectant is properly maintained
      • Free available chlorine is in excess of 10 ppm.
    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.
      • The amount and types of chemicals added to the pool water is inadequately recorded
  25. Routine

    0 infractions

  26. Routine

    3 infractions

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool cyanuric acid stabilizer level is properly maintained
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  27. Routine

    2 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm

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