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Neighbours Convenience Store - Food Store

101-3099 Shannon Lake Rd West Kelowna BC V4T 2M2 · Food Retailer - Food Store

Official record from Interior Health →

Inspection summary

Neighbours Convenience Store - Food Store has been inspected 5 times by Interior Health Authority since May 31, 2022. The most recent inspection, on May 11, 2026, found no infractions.

4 of 5 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 0 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing.

The last 4 inspections in a row found no infractions. Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded once on May 31, 2022. For example: 3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded once on May 31, 2022. For example: 1 Does the operator have a valid operating permit or approval to operate?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

5 inspections

  1. Monitoring

    0 infractions

  2. Monitoring

    0 infractions

  3. Monitoring

    0 infractions

  4. Monitoring

    0 infractions

  5. Monitoring

    2 infractions

    • F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
      • Observation(s): Example of Sanitation Plan; Ice Cream Freezer, Malt and Milkshake Machine Food Protection - Vital to Your Business page 27  Clean at the end of each day.  Follow these steps: - With machine in motion and freezing unit off: - Flush for one or two minutes with warm – not hot – water. - Scrub non-moving parts with a brush. - Drain and flush with clear, warm water. - Wash with a soapless detergent solution for one minute. - Drain and shut machine down. - Take machine apart and scrub all parts with a detergent solution. - Reassemble, start the machine and rinse with hot water for one or two minutes. - Drain. Do not wipe dry.  Sanitize with a solution approved by the Health Officer.  Sanitize the milkshake mixer immediately after cleansing.  Sanitize the freezer for five minutes immediately after cleansing and just before starting machine. Drain but do not rinse.
    • F3.1 Does the operator have a valid operating permit or approval to operate?
      • Observation(s): New owner about 2 years ago, information not updated in IH data base.
      • F3.1B Operator must have health approval to operate.

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