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Northstar at Stoney Creek Spa

4355 Northlands Blvd, Whistler BC V0N 1B4 · Hot Tub

Official record from Vancouver Coastal →

Inspection summary

Northstar at Stoney Creek Spa has been inspected 14 times by Vancouver Coastal Health since August 26, 2015. The most recent inspection, on March 13, 2025, recorded 5 infractions.

None of the 14 inspections on record were free of infractions. No inspections are on record from the past 12 months. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 31 times across 13 separate inspections, most recently on March 13, 2025. For example: Pool water velocity and recirculation rate is properly maintained

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded once on December 6, 2023. For example: Chemicals are stored in a safe manner and location

  • Equipment and utensilsLower risk

    Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.

    Recorded 9 times across 9 separate inspections, most recently on March 13, 2025. For example: Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications

  • Building, plumbing and upkeepLower risk

    Decks, ladders, fencing, drains, washrooms and signage must be in good repair. Damaged drain covers or broken fencing can be real safety hazards, while most other upkeep issues are lower risk.

    Recorded once on March 13, 2025. For example: Construction or alterations have occurred with a valid construction permit or waiver.

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

14 inspections

  1. Routine

    5 infractions

    • Construction or alterations have occurred with a valid construction permit or waiver.
    • Pool water velocity and recirculation rate is properly maintained
    • The operator maintains the pool in good repair.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Pool safety plan not readily available to employees.
  2. Routine

    4 infractions

    • Chemicals are stored in a safe manner and location
    • The operator maintains the pool in good repair.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
  3. Routine

    4 infractions

    • The pool disinfectant is properly maintained
    • The pool alkalinity is properly maintained
    • The operator maintains the pool in good repair.
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Pool safety plan is not adequately developed.
  4. Routine

    2 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The operator maintains the pool in good repair.
      • Handrails at steps, ladders and diving boards are not secure.
  5. Routine

    3 infractions

    • The pool is kept in good repair by an appropriately trained person.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
    • Daily pool records are adequately maintained and available on site
  6. Routine

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  7. Routine

    2 infractions

    • Construction of the pool is in accordance with approved plans and specifications.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  8. Routine

    2 infractions

    • Construction of the pool is in accordance with approved plans and specifications.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  9. Routine

    2 infractions

    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Pool safety plan is not adequately developed.
  10. Routine

    4 infractions

    • The pool disinfectant is properly maintained
    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Handrails at steps, ladders and diving boards are not secure
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Pool safety plan is not adequately developed.
  11. Routine

    3 infractions

    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Handrails at steps, ladders and diving boards are not secure
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
  12. Routine

    2 infractions

    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  13. Routine

    3 infractions

    • The pool pH level is properly maintained
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  14. Routine

    5 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
    • Pool rules are posted prominently within the pool enclosure
      • Safety rules sign missing, incomplete, or not clearly visible to the public
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Numerical depth of water in the pool is not clearly marked
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Pool safety plan is not adequately developed.

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