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Valhalla Spa

4375 Northlands Blvd, Whistler BC V8E 1C4 · Hot Tub

Official record from Vancouver Coastal →

Inspection summary

Valhalla Spa has been inspected 14 times by Vancouver Coastal Health since October 29, 2015. The most recent inspection, on December 4, 2025, found no infractions.

2 of 14 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 0 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Food temperature control.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 23 times across 10 separate inspections, most recently on December 5, 2023. For example: The pool combined chlorine level is properly maintained

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded once on February 16, 2017. For example: The pool water temperature is properly maintained

  • Equipment and utensilsLower risk

    Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.

    Recorded 4 times across 4 separate inspections, most recently on January 7, 2025. For example: Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications

  • Building, plumbing and upkeepLower risk

    Decks, ladders, fencing, drains, washrooms and signage must be in good repair. Damaged drain covers or broken fencing can be real safety hazards, while most other upkeep issues are lower risk.

    Recorded once on September 17, 2020. For example: Construction or alterations have occurred with a valid construction permit or waiver.

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

14 inspections

  1. Routine

    0 infractions

  2. Routine

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  3. Routine

    3 infractions

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The operator maintains the pool in good repair.
      • Nose of any step or ledge in the pool is not marked in a contrasting colour.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  4. Routine

    2 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool does not present any suction or entrapment hazards to pool patrons
  5. Routine

    0 infractions

  6. Routine

    1 infraction

    • Construction or alterations have occurred with a valid construction permit or waiver.
  7. Routine

    3 infractions

    • The pool disinfectant is properly maintained
    • The pool pH level is properly maintained
    • The pool has controlled access
  8. Routine

    2 infractions

    • The pool has controlled access
      • The fence or barrier does not prevent access by animals and persons who are not pool patrons
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  9. Routine

    1 infraction

    • The pool has controlled access
      • The fence or barrier does not prevent access by animals and persons who are not pool patrons
  10. Routine

    4 infractions

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • The pool has controlled access
      • The fence or barrier does not prevent access by animals and persons who are not pool patrons
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • A Ground Fault Interrupter is not present or functional on the heat trace and/or underwater light circuits
  11. Routine

    2 infractions

    • The pool is regularly maintained and kept in good repair by an appropriately trained person
    • Drinking water is reasonably accessible by pool patrons
  12. Routine

    7 infractions

    • The pool water temperature is properly maintained
      • The hot tub temperature is in excess of 40°C
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool disinfectant is properly maintained
    • The pool has controlled access
      • Pool security fencing with a self-closing gate is lacking or inadequate
    • Pool rules are posted prominently within the pool enclosure
      • “No lifeguard on duty” sign missing, incomplete, or not clearly visible to the public
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Nose of any step or ledge in the pool is not marked in a contrasting colour.
      • Hot water provided in pool facilities is ≥ 49°C
    • Drinking water is reasonably accessible by pool patrons
      • Drinking water is not reasonably accessible by pool patrons
  13. Routine

    1 infraction

    • Drinking water is reasonably accessible by pool patrons
  14. Routine

    2 infractions

    • The pool is regularly maintained and kept in good repair by an appropriately trained person
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons

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