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Pacifica Treatment Centre - Substance Use

1755 E 11th Ave, Vancouver BC V5N 1Y9 · Substance Use

Inspection summary

Pacifica Treatment Centre - Substance Use has been inspected 8 times by Vancouver Coastal Health since April 7, 2021. The most recent inspection, on April 30, 2026, found no infractions.

2 of 8 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 0 infractions recorded. All recorded findings relate to upkeep, equipment or paperwork rather than direct health risks.

The last 2 inspections in a row found no infractions. Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 20 times across 6 separate inspections, most recently on October 24, 2024. For example: There is an emergency plan displayed in a prominent place that sets out procedures to prepare for, mitigate, respond to and recover from any emergency, including procedures for evacuation and how persons in care will be cared for [RCR Sec 51(1),(4)]

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded 3 times across 3 separate inspections, most recently on October 24, 2024. For example: Employees have been trained in the implementation of the plans and in the use of emergency equipment [RCR Sec 51(3)]

  • Food safety training and certificationLower risk

    Many jurisdictions require a trained or certified person on site, such as a certified food handler. These findings mean the training record or the trained person was missing at the time. They do not by themselves mean anything was handled unsafely.

    Recorded 2 times across 2 separate inspections, most recently on July 15, 2024. For example: The MSAC establishes and reviews training, orientation programs, and policies and procedures [RCR Sec 68(3);DOLSOP Preventing Opioid Overdose]

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 7 times across 3 separate inspections, most recently on April 12, 2024. For example: Health and safety of persons in care are regularly monitored [RCR Sec 50(1);DOLSOP Preventing Opioid Overdose]

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

8 inspections

  1. Routine

    0 infractions

  2. Routine

    0 infractions

  3. Routine

    3 infractions

    • Employees have been trained in the implementation of the plans and in the use of emergency equipment [RCR Sec 51(3)]
      • Employees have not been trained in the emergency plan.
      • Employees have not been trained in the use of emergency equipment.
    • There is an emergency plan displayed in a prominent place that sets out procedures to prepare for, mitigate, respond to and recover from any emergency, including procedures for evacuation and how persons in care will be cared for [RCR Sec 51(1),(4)]
    • The written policies and procedures are reviewed and revised if necessary at least once each year [RCR Sec 85(1)(b)]
  4. Routine Follow-up

    5 infractions

    • Employees have been trained in the implementation of the plans and in the use of emergency equipment [RCR Sec 51(3)]
    • There is an emergency plan displayed in a prominent place that sets out procedures to prepare for, mitigate, respond to and recover from any emergency, including procedures for evacuation and how persons in care will be cared for [RCR Sec 51(1),(4)]
    • The MSAC establishes and reviews training, orientation programs, and policies and procedures [RCR Sec 68(3);DOLSOP Preventing Opioid Overdose]
    • The written policies and procedures are reviewed and revised if necessary at least once each year [RCR Sec 85(1)(b)]
    • Plans for structural changes and the health and safety plan for those in care have been submitted and received written approval [RCR Sec 8(2)]
      • A health and safety plan has not received written approval.
  5. Routine

    13 infractions

    • Employees have been trained in the implementation of the plans and in the use of emergency equipment [RCR Sec 51(3)]
    • There is an emergency plan displayed in a prominent place that sets out procedures to prepare for, mitigate, respond to and recover from any emergency, including procedures for evacuation and how persons in care will be cared for [RCR Sec 51(1),(4)]
    • The MSAC establishes and reviews training, orientation programs, and policies and procedures [RCR Sec 68(3);DOLSOP Preventing Opioid Overdose]
    • The written policies and procedures are reviewed and revised if necessary at least once each year [RCR Sec 85(1)(b)]
    • The facility has a written policy and procedure for obtaining consent, in accordance with Part 3 IC of the Health Care (Consent) and Care Facility (Admission) Act, before admitting an adult to the community care facility. [RCR Sec 85(2)(m)]
    • Health and safety of persons in care are regularly monitored [RCR Sec 50(1);DOLSOP Preventing Opioid Overdose]
    • For each person in care, there is a record showing the date of admission, and the consent to be admitted or to continue to be accommodated. [RCR Sec 77.1(1)(a)(b)]
    • The short term care plan contains anything that must be recorded under this regulation until a care plan is developed [RCR Sec 80(2)]
    • The care plan(s) contains all items that must be recorded under this regulation [RCR Sec 81(3)]
      • Does not include a nutrition plan that assesses a person in care's nutrition status.
      • Does not include if a person in care has been determined to be at risk of leaving a community care facility without notification of an employee, a plan to prevent the person in care from leaving.
      • Does not include an oral health care plan.
      • Does not include a recreation and leisure plan.
      • Does not specify the nutrition to be provided to the person in care, including any therapeutic diets.
    • For facilities over 24 persons in care, the nutrition plan is developed and reviewed on a regular basis with a dietitian. [RCR Sec 83(2),(3)(b)]
    • Plans for structural changes and the health and safety plan for those in care have been submitted and received written approval [RCR Sec 8(2)]
      • A health and safety plan has not received written approval.
      • Plans for alterations have not received written approval.
    • Employee files contain the records required by this regulation [RCR Sec 86]
      • Lacks a record of compliance with the Province's immunization and tuberculosis control programs.
    • Employee performance is reviewed regularly to ensure that they continue to meet the requirements of this regulation and demonstrates the competence required for their duties [RCR Sec 40(1), (3)]
  6. Routine

    6 infractions

    • Plans for structural changes and the health and safety plan for those in care have been submitted and received written approval [RCR Sec 8(2)]
      • A health and safety plan has not received written approval.
      • Plans for alterations have not received written approval.
    • When a manager resigns or is absent for more than 30 consecutive days notification to Community Care Facilities Licensing has been given and there is a replacement [RCR Sec 8(3)]
      • Notification has not been given.
      • No replacement manager has been hired.
    • There is consent in writing from the person in care or a parent or representative to call a medical practitioner, nurse practitioner or ambulance in case of accident or illness [RCR Sec 78(3)(a)]
    • Employee files contain the records required by this regulation [RCR Sec 86]
      • Lacks a record of compliance with the Province's immunization and tuberculosis control programs.
    • Employee performance is reviewed regularly to ensure that they continue to meet the requirements of this regulation and demonstrates the competence required for their duties [RCR Sec 40(1), (3)]
      • Employee performance is not reviewed regularly.
    • A manager has been appointed [CCALA Sec 7(1)(d)]
  7. Routine

    3 infractions

    • The written policies and procedures are reviewed and revised if necessary at least once each year [RCR Sec 85(1)(b)]
    • Employee files contain the records required by this regulation [RCR Sec 86]
      • Does not contain criminal record check results.
    • Employee performance is reviewed regularly to ensure that they continue to meet the requirements of this regulation and demonstrates the competence required for their duties [RCR Sec 40(1), (3)]
      • Employee performance is not reviewed regularly.
  8. Routine

    2 infractions

    • Reportable incidents have been reported with appropriate notifications [RCR Sec 77(2)(a)(b)(d);DOLSOP Opiod Overdose Prevention]
      • Did not immediately inform the medical health officer.
    • Reportable incidents have been reported to the Medical Health Officer in the form and manner required. [RCR Sec 77(2)(C)]

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