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PANERA CARES

616 W DIVERSEY PKWY, CHICAGO, IL 60614 · Restaurant

Inspection summary

PANERA CARES has been inspected 9 times by Chicago Department of Public Health since May 14, 2012. The most recent inspection, on September 14, 2015, found no infractions.

2 of 9 inspections on record found no infractions at all. No inspections are on record from the past 12 months. The higher-risk findings here relate to: Food temperature control, Protecting food from contamination and Pests.

The last 2 inspections in a row found no infractions. Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 2 times on August 12, 2013. For example: FACILITIES TO MAINTAIN PROPER TEMPERATURE

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded once on May 14, 2012. For example: FOOD PROTECTED DURING STORAGE, PREPARATION, DISPLAY, SERVICE AND TRANSPORTATION

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded once on May 14, 2012. For example: NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded once on May 14, 2012. For example: APPROPRIATE METHOD OF HANDLING OF FOOD (ICE) HAIR RESTRAINTS AND CLEAN APPAREL WORN

  • Equipment and utensilsLower risk

    Equipment has to be built from cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked shelf, a worn gasket or utensils stored the wrong way. They are generally lower risk but show how well the kitchen is maintained.

    Recorded 10 times across 6 separate inspections, most recently on July 11, 2014. For example: FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

About this data

These results come from Chicago Department of Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

9 inspections

  1. Canvass

    0 infractions

  2. Complaint Re-Inspection

    0 infractions

  3. Complaint

    4 infractions

    • 29. PREVIOUS MINOR VIOLATION(S) CORRECTED 7-42-090
      • PREVIOUS MINOR VIOLATIONS NOT CORRECTED FROM REPORT #1434568 DATED 4/4/14. #32-CAULK ALONG THE SPLASH GUARD OF THE 3 COMPARTMENT SINK WORN OUT. INSTRUCTED TO RE CAULK AND MAINTAIN. #35-MUST SEAL ALL THE OPENING/GAP AROUND THE PIPE/CONDUIT IN THE REAR WATER HEATER AREA AND INSIDE THE SODA ROOM AND MAINTAIN. CITATION ISSUED SERIOUS 7-42-090.
    • 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
      • INSTRUCTED TO INSTALL A SPLASH GUARD BETWEEN THE EXPOSED HAND SINK AND THE DRAIN BOARD OF THE PREP 2 COMPARTMENT SINK DRAIN BOARD. MUST RE CAULK AROUND THE WASHBOWL SINK OF THE WOMEN'S WASHROOM AND MAINTAIN.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • MUST REMOVE THE BREAD CRATE BEING USED AS A PALLET TO STORE STOCKS INSIDE THE SODA ROOM. PROVIDE RAISED SHELVINGS TO STORE STOCKS OFF THE FLOOR.
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • WALLS BEHIND THE DISH MACHINE NEEDS DETAIL CLEANING AND MAINTAIN.
  4. Canvass

    4 infractions

    • 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
      • CAULK AROUND THE WASHBOWL SINK OF THE MENS WASHROOM, AND ALONG THE SPLASH GUARD OF THE 3 COMPARTMENT SINK, WORN OUT. INSTRUCTED TO RE CAULK AND MAINTAIN.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • MUST CLEAN IN DETAIL ALL THE FLOOR DRAIN IN THE DISH WASHING AREA,AND MAINTAIN. MUST PROVIDE COVER FOR ALL THE FLOOR DRAIN IN THE SAME AREA. MUST CLEAN IN DETAIL THE FLOOR THROUGHOUT THE FRONT BAKERY AREA , ALONG THE WALL BASE ALL CORNER ,UNDER THE SHELVINGS AND MAINTAIN.
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • LEAKING FROM THE CEILING IN THE WATER HEATER AREA. MUST REPAIR TO STOP THE LEAK. HOLE ON THE CEILING IN WOMENS WASHROOM. MUST REPAIR AND MAINTAIN. VENT COVER IN MENS WASHROOM WITH DUST BUILD-UP. MUST CLEAN AND MAINTAIN. MUST SEAL ALL THE OPENING/GAP AROUND THE PIPE/CONDUIT IN THE REAR WATER HEATER AREA, AND INSIDE THE SODA ROOM AND MAINTAIN.
    • 36. LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED
      • MISSING SOLID LIGHT SHIELD ABOVE THE DISH MACHINE. MUST REPLACE SOLID LIGHT SHIELD. MUST CLEAN THE STAINED SOLID LIGHT SHIELD ABOVE THE WATER HEATER AND MAINTAIN.
  5. Complaint Re-Inspection

    1 infraction

    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • FLOOR OF WALK-IN COOLER IN POOR REPAIR WITH OPEN GAPS/CREVICES ALONG NORTH WALL. MUST SEAL/REPAIR.
  6. Complaint

    6 infractions

    • 2. FACILITIES TO MAINTAIN PROPER TEMPERATURE
      • FACILITIES UNABLE TO MAINTAIN PROPER TEMPERATURE. SANDWICH COOLER ON FAR RIGHT FOUND AT 52.2F WITH FOODS SUCH AS COOKED CHICKEN AT 58.4F. COOLER TAGGED HELD FOR INSPECTION AND MUST NOT USE UNTIL REPAIRED AND MAINTAINS A TEMPERATURE OF 40F OR BELOW C.D.P.H. CONTACTED AT 312-746-7862 FOR RE-INSPECTION AND TAG REMOVAL. CRITICAL CITATION ISSUED 7-38-005(A).
    • 3. POTENTIALLY HAZARDOUS FOOD MEETS TEMPERATURE REQUIREMENT DURING STORAGE, PREPARATION DISPLAY AND SERVICE
      • THE FOLLOWING FOODS FOUND HELD IN THE ABOVE MENTIONED COOLER AT IMPROPER TEMPERATURES. ARTICHOKE SPREAD AT 56.3F, COOKED CHICKEN AT 58.4F AND 52.5F, CHEESE AT 53.6F, HAM AT 60F, STEAK AT 50.7F. MANAGEMENT STATES APPROXIMATELY 60 LBS TOTAL AT $300.00. ALL FOODS DISCARDED. CRITICAL CITATION ISSUED 7-38-005(A).
    • 29. PREVIOUS MINOR VIOLATION(S) CORRECTED 7-42-090
      • PREVIOUS MINOR VIOLATION FROM 2-21-13 NOT CORRECTED. #34-DIRTY FLOOR DRAIN UNDER TWO COMPARTMENT SINK. MUST CLEAN. SERIOUS CITATION ISSUED 7-42-090.
    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • INTERIOR OF BOTH ICE MACHINES DIRTY (UPPER WATER RESERVOIRS) AND PLASTIC ICE SHOOTS ON DINING ROOM SODA DISPENSING SYSTEM DIRTY. EXTERIOR DISH MACHINE DIRTY. MUST CLEAN AND MAINTAIN ALL.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • FLOOR DRAIN UNDER THREE COMPARTMENT SINK DIRTY. MUST CLEAN AND MAINTAIN. FLOOR OF WALK-IN COOLER IN POOR REPAIR WITH OPEN GAPS/CREVICES ALONG NORTH WALL. MUST SEAL/REPAIR. METAL FLOOR BASEBOARD ALONG REAR ICE MACHINE IN POOR REPAIR WITH OPEN SEAMS/GAP. MUST SEAL.
    • 36. LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED
      • MUST PROVIDE LIGHT SHIELD IN WALK-IN FREEZER.
  7. Canvass

    3 infractions

    • 31. CLEAN MULTI-USE UTENSILS AND SINGLE SERVICE ARTICLES PROPERLY STORED: NO REUSE OF SINGLE SERVICE ARTICLES
      • KNIVES STORED IMPROPERLY BETWEEN FOOD CONTAINERS AND COOLER LID INSIDE COOLER. MUST PROVIDE PROPER KNIFE HOLDER.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • FLOOR OF WALK-IN FREEZER WITH EXCESSIVE ICE. MUST REMOVE. DIRTY FLOOR DRAIN UNDER TWO COMPARTMENT SINK. MUST CLEAN.
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • MISSING AND WATER DAMAGED CIELING TILES ABOVE MOP SINK AREA. MUST REPLACE/REPAIR.
  8. License Re-Inspection

    3 infractions

    • 28. * INSPECTION REPORT SUMMARY DISPLAYED AND VISIBLE TO ALL CUSTOMERS
      • PREVIOUS INSPECTION REPORT SUMMARY FROM 5/14/12 WAS NOT POSTED. MANAGER WAS GIVEN A COPY OF TODAY'S INSPECTION REPORT SUMMARY AND WAS INSTRUCTED TO POST IT IN VIEW OF ALL CUSTOMERS. SERIOUS VIOLATION 7-42-010B.
    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • DETAIL CLEAN THE INTERIOR OF THE PREP COOLERS, STORAGE RACKS, PREP TABLES, ROLLING BAKER'S RACKS.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • DETAIL CLEAN THE FLOOR BENEATH THE ROLLING BAKER'S RACKS, AROUND WALLS AND UNDER EQUIPMENT. DETAIL CLEAN THE FLOOR DRAINS THROUGHOUT THE PREMISES.
  9. License

    6 infractions

    • 16. FOOD PROTECTED DURING STORAGE, PREPARATION, DISPLAY, SERVICE AND TRANSPORTATION
      • FOOD (ICE) NOT PROTECTED DURING STORAGE INSIDE OF THE ICE MACHINE IN THE REAR PREP AREA. OBSERVED MOLD GROWTH ON INTTERIOR CONTACT SURFACES OF THE ICE MACHINE. UNIT TAGGED HELD FOR INSPECTION. MUST TURN OFF MACHINE, REMOVE ICE AND HAVE INTERIOR OF THE UNIT CLEANED AND SANITIZED. DO NOT USE UNTIL TAG HAS BEEN REMOVED. SERIOUS VIOLATION 7-38-005A.
    • 18. NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS
      • OBSERVED LIVE FRUIT FLIES ON THE WALLS, CEILING AND EQUIPMENT IN THE FRONT AND REAR PREP AREAS. APPROXIMATELY 30 LIVE FRUIT FLIES WERE OBSERVED IN THESE AREA. ADDITIONAL PEST CONTROL SERVICE IS NEEDED TO MINIMIZE OR ELIMINATE THE PEST ACTIVITY. SERIOUS VIOLATION 7-38-020.
    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • DETAIL CLEAN THE INTERIOR OF THE PREP COOLERS, STORAGE RACKS, PREP TABLES, ROLLING BAKER'S RACKS.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • DETAIL CLEAN THE FLOOR BENEATH THE ROLLING BAKER'S RACKS, AROUND WALLS AND UNDER EQUIPMENT. DETAIL CLEAN THE FLOOR DRAINS THROUGHOUT THE PREMISES.
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • DETAIL CLEAN THE WALLS OF THE PREP AREAS, ESPECIALLY BEHIND THE PANINI PRESSES.
    • 42. APPROPRIATE METHOD OF HANDLING OF FOOD (ICE) HAIR RESTRAINTS AND CLEAN APPAREL WORN
      • HAIR RESTRAINTS ARE NEEDED FOR ALL FOOD HANDLING EMPLOYEES.

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