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Parkview House - Mental Health

990 E Keith Rd, North Vancouver BC V7L 1X2 · Mental Health

Official record from Vancouver Coastal →

Inspection summary

Parkview House - Mental Health has been inspected 7 times by Vancouver Coastal Health since November 16, 2021. The most recent inspection, on August 14, 2026, recorded 1 infraction.

None of the 7 inspections on record were free of infractions. In the past 12 months there were 3 inspections with 16 infractions recorded. All recorded findings relate to upkeep, equipment or paperwork rather than direct health risks.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 18 times across 7 separate inspections, most recently on August 14, 2026. For example: Record of food purchases, menus and menu substitutions. [RCR Sec 87(a)(b)]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be clean and in good repair, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate health risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 2 times across 2 separate inspections, most recently on December 10, 2025. For example: Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded once on December 10, 2025. For example: Expired medication is returned to the dispensing pharmacy as required [RCR Sec 72(b)]

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 4 times across 4 separate inspections, most recently on June 3, 2026. For example: Employee performance is reviewed regularly to ensure that they continue to meet the requirements of this regulation and demonstrates the competence required for their duties [RCR Sec 40(1),(3)]

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

7 inspections

  1. Routine Follow-up

    1 infraction

    • Record of food purchases, menus and menu substitutions. [RCR Sec 87(a)(b)]
  2. Routine

    5 infractions

    • The most recent routine inspection record is displayed in a prominent place. [RCR Sec. 11(1) (b), (2); Bill of Rights 4(b)]
    • The licence is displayed in a prominent place and includes manager name and any terms or conditions. [RCR Sec. 11(1)(a)]
    • Employee files contain the records required by this regulation [RCR Sec 86]
    • Record of food purchases, menus and menu substitutions. [RCR Sec 87(a)(b)]
    • Employee performance is reviewed regularly to ensure that they continue to meet the requirements of this regulation and demonstrates the competence required for their duties [RCR Sec 40(1),(3)]
  3. Routine

    10 infractions

    • Prior to and or on admission persons in care are informed on how to express concerns or make complaints to the medical health officer or the Patient Care Quality Office [RCR Sec 48(1)(c); Bill of Rights 3(e)]
    • For each person in care, there is a record showing the date of admission, and the consent to be admitted or to continue to be accommodated. [RCR Sec 77.1(1)(a)(b)]
    • There is a record of any assessment of incapability report provided under section 22 (1) (c) of the Health Care Consent Regulation. [RCR Sec 77.1(1)(c)]
    • Reportable incidents have been reported to the Medical Health Officer in the form and manner required. [RCR Sec 77(2)(c)]
    • A record is kept of minor accidents, illnesses and medication errors involving persons in care that do not require medical attention and are not reportable incidents [RCR Sec 88(a)]
    • Care plan(s) is reviewed and, if necessary, modified if there is a substantial change in the circumstances of the person in care or at least once a year [RCR Sec 81(4)(b)]
    • Monthly weights are taken and recorded, if missing, the reason is documented. [RCR Sec 83(4)(a),(5)(a)]
    • Expired medication is returned to the dispensing pharmacy as required [RCR Sec 72(b)]
    • Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]
    • The written policies and procedures are reviewed and revised if necessary at least once each year [RCR Sec 85(1)(b)]
  4. Routine

    2 infractions

    • The most recent routine inspection record is displayed in a prominent place. [RCR Sec. 11(1) (b), (2); Bill of Rights 4(b)]
    • Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]
      • Rooms and common areas are not maintained in a good state of repair.
  5. Routine Follow-up

    3 infractions

    • Reportable incidents have been reported to the Medical Health Officer in the form and manner required. [RCR Sec 77(2)(c)]
    • All persons admitted comply with the Province's immunization and TB control programs[RCR Sec 49(1); DOLSOP]
      • Non compliance with the Provinces TB control program
    • All policies and procedures are available to employees, the medical health officer and the person in cares' representative on request [RCR Sec 85(1)(c)( i, ii, iii)]
      • Policies and procedures are not available to employees at all times.
  6. Routine

    3 infractions

    • Reportable incidents have been reported to the Medical Health Officer in the form and manner required. [RCR Sec 77(2)(c)]
    • All persons admitted comply with the Province's immunization and TB control programs[RCR Sec 49(1); DOLSOP]
      • Non compliance with the Provinces TB control program
    • All policies and procedures are available to employees, the medical health officer and the person in cares' representative on request [RCR Sec 85(1)(c)( i, ii, iii)]
      • Policies and procedures are not available to employees at all times.
  7. Routine

    1 infraction

    • The facility has a written policy and procedure for obtaining consent, in accordance with Part 3 IC of the Health Care (Consent) and Care Facility (Admission) Act, before admitting an adult to the community care facility. [RCR Sec 85(2)(m)]

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