PhoHome2
2360 N NEVA AVE, CHICAGO, IL 60707 · Restaurant
Inspection summary
PhoHome2 has been inspected 4 times by Chicago Department of Public Health since July 25, 2024. The most recent inspection, on May 11, 2026, recorded 3 infractions.
None of the 4 inspections on record were free of infractions. In the past 12 months there were 2 inspections with 14 infractions recorded. The higher-risk findings here relate to: Handwashing and staff hygiene, Cleaning and sanitizing and Pests.
Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Handwashing and staff hygieneHigher risk
Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.
Recorded 2 times on April 29, 2026. For example:
PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS
Cleaning and sanitizingHigher risk
Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.
Recorded once on April 29, 2026. For example:
FOOD-CONTACT SURFACES: CLEANED & SANITIZED
PestsHigher risk
Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.
Recorded once on April 29, 2026. For example:
INSECTS, RODENTS, & ANIMALS NOT PRESENT
Food source, labelling and allergensHigher risk
Food must come from approved suppliers, stay in labelled containers and be thrown out when it is spoiled or damaged, such as dented or swollen cans. Labelling matters for allergies: an unlabelled container can hide an allergen.
Recorded once on July 25, 2024. For example:
FOOD PROPERLY LABELED; ORIGINAL CONTAINER
Food safety training and certificationLower risk
Most jurisdictions require a certified food handler or manager on site, and some require allergen or food-worker training. These findings mean the paperwork or the trained person was missing at the time. They do not by themselves mean food was handled unsafely.
Recorded 11 times across 4 separate inspections, most recently on May 11, 2026. For example:
PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES
About this data
These results come from Chicago Department of Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
4 inspections
- Canvass Re-Inspection
3 infractions
- 1. PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES
- 2-102.14---OBSERVED NO PERSON IN CHARGE PRESENT WITH CITY OF CHICAGO CERTIFIED MANAGER CERTIFICATE.
- 2. CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE
- 2-101.11 NO CITY OF CHICAGO CERTIFIED FOOD MANAGER ON SITE OR VALID DOCUMENTATION ON THE PREMISES WHILE TCS FOODS (RICE, BEEF, PHO SOUPS, ETC.) IS BEING HANDLED AND PREPARED.INSTRUCTED THE PERSON-IN-CHARGE THAT A CITY OF CHICAGO CERTIFIED FOOD SERVICE MANAGER WITH AN ORIGINAL CITY OF CHICAGO SANITATION CERTIFICATE MUST BE ON THE PREMISES AT ALL TIMES WHEN (TCS FOODS)ARE PREPARED, HANDLED, AND/OR SERVED.PRIORITY FOUNDATION VIOLATION 7-38-012, CITATION ISSUED.
- 57. ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING
- 2-102.13 OBSERVED A FOOD HANDLING EMPLOYEE WITHOUT A FOOD HANDLER CERTIFICATE.INSTRUCTED TO SHOW PROOF OF TRAINING FOR ALL FOOD HANDLING EMPLOYEES.
- 1. PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES
- Canvass
11 infractions
- 1. PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES
- OBSERVED NO PERSON IN CHARGE PRESENT WITH CITY OF CHICAGO CERTIFIED MANAGER CERTIFICATE.
- 2. CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE
- NO CITY OF CHICAGO CERTIFIED FOOD MANAGER ON SITE OR VALID DOCUMENTATION ON THE PREMISES WHILE TCS FOODS (RICE,BEEF PHO SOUPS ETC.) IS BEING HANDLED AND PREPARED.INSTRUCTED THE PERSON-IN-CHARGE THAT A CITY OF CHICAGO CERTIFIED FOOD SERVICE MANAGER WITH AN ORIGINAL CITY OF CHICAGO SANITATION CERTIFICATE MUST BE ON THE PREMISES AT ALL TIMES WHEN (TCS FOODS)ARE PREPARED,HANDLED, AND/OR SERVED.PRIORITY FOUNDATION VIOLATION 7-38-012, CITATION ISSUED.
- 3. MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING
- OBSERVED NO WRITTEN EMPLOYEE HEALTH POLICY ON THE PREMISES.INSTRUCTED TO PROVIDE AND MAINTAIN SIGNED EMPLOYEE HEALTH POLICY FOR EACH EMPLOYEE WORKING ON SITE. PRIORITY FOUNDATION 7-38-010, CITATION ISSUED.
- 5. PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS
- NO PROCEDURE/PLAN FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS. INSTRUCTED TO PROVIDE AND MAINTAIN REQUIRED PROCEDURE/PLAN AND APPROPRIATE SUPPLIES OR KIT. (NECESSARY ITEMS AT A MINIMUM: GLOVES, FACE MASKS, DISPOSABLE MOPS AND APPROPRIATE SANITIZER/SPRAY THAT KILLS NOROVIRUS) PRIORITY FOUNDATION VIOLATION 7-38-005, CITATION ISSUED.
- 16. FOOD-CONTACT SURFACES: CLEANED & SANITIZED
- OBSERVED A SLIGHT DEBRIS ACCUMULATION ENCRUSTED ON THE INTERIOR OF THE ICE MAKER.MUST REMOVE DEBRIS, DETAIL CLEAN INSIDE ICE MAKER/HAVE SERVICED AND MAINTAIN ICE MACHINE AT ALL TIMES.
- 38. INSECTS, RODENTS, & ANIMALS NOT PRESENT
- OBSERVED EVIDENCE OF PEST ACTIVITY ON THE PREMISES. OBSERVED APPROX.50 RODENT MICE DROPPINGS ON THE FLOOR IN THE REAR CLUTTERED STORAGE ROOM.ADDITIONAL PEST CONTROL SERVICE IS NEEDED TO ELIMINATE THE PEST ACTIVITY.MUST CLEAN IN DETAIL AND REMOVE ALL RODENT DROPPINGS FROM AFFECTED AREAS.PRIORITY FOUNDATION VIOLATION 7-38-020(A), CITATION ISSUED.
- 40. PERSONAL CLEANLINESS
- OBSERVED EMPLOYEE WITH NO HAIR RESTRAINT IN THE FOOD PREP AREA.INSTRUCTED MANAGEMENT TO PROVIDE HAIR RESTRAINTS FOR ALL EMPLOYEES IN THE FOOD PREP AREA.
- 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
- INSTRUCTED TO DETAIL CLEAN AND ORGANIZE THE REAR STORAGE ROOM AND REMOVE UNNECESSARY ARTICLES DUE TO POTENTIAL PEST HARBORAGE AND ELEVATE MOPS,BROOMS CLEANING EQUIPMENTS OFF THE FLOOR AT LEAST 6" INCHES TO FACILITATE CLEANING.
- 56. ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
- INSTRUCTED TO DETAIL CLEAN THE KITCHEN EXHAUST HOOD/FILTERS TO REMOVE EXCESSIVE ACCUMULATION OF GREASE BUILD-UP AND MAINTAIN.
- 57. ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING
- OBSERVED NO FOOD HANDLER CERTIFICATES PROVIDED ON THE PREMISES.MUST SHOW PROOF OF TRAINING FOR ALL FOOD HANDLING EMPLOYEES AND MAINTAIN AS REQUIRED.
- 60. PREVIOUS CORE VIOLATION CORRECTED
- PREVIOUS CORE VIOLATIONS NOT CORRECTED FROM INSPECTION REPORT#2611029 DATED:01/24/2025 #44---4-903.11 (A;B;D): **C** Equipment, Utensils, Linens and Single-Use Articles- Storing OBSERVED PLATES, BOWLS, PANS IN MAIN PREP AREA NOT INVERTED. INSTRUCTED TO INVERT PLATES, BOWLS, AND PANS AFTER SANITIZING AND AIR DRYING. #58---2-102.13: **C** Allergen Training - All certified food service sanitation managers employed by a restaurant must receive or obtain training in basic allergen awareness principles within 30 days after employment and every 3 years thereafter. Training programs must be accredited by the American National Standards Institute or another reputable accreditation agency under the ASTM International E2659-09 (Standard Practice for Certificate Programs). OBSERVED THE CITY OF CHICAGO FOOD CERTIFIED MANAGER WITH NO PROOF OF ALLERGEN TRAINING CERTIFICATE. INSTRUCTED ALL CITY OF CHICAGO CERTIFIED FOOD MANAGERS OBTAIN THIS CERTIFICATE. INSTRUCTED TO CORRECT NOTED VIOLATIONS AND MAINTAIN BY 5/6/2026. PRIORITY FOUNDATION VIOLATION 7-42-090, CITATION ISSUED.
- 1. PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES
- Canvass
2 infractions
- 44. UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED
- OBSERVED PLATES, BOWLS, PANS IN MAIN PREP AREA NOT INVERTED. INSTRUCTED TO INVERT PLATES, BOWLS, AND PANS AFTER SANITIZING AND AIR DRYING.
- 58. ALLERGEN TRAINING AS REQUIRED
- OBSERVED THE CITY OF CHICAGO FOOD CERTIFIED MANAGER WITH NO PROOF OF ALLERGEN TRAINING CERTIFICATE. INSTRUCTED ALL CITY OF CHICAGO CERTIFIED FOOD MANAGERS OBTAIN THIS CERTIFICATE.
- 44. UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED
- License
7 infractions
- 3. MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING
- OBSERVED NO EMPLOYEE HEALTH POLICY ON SITE AS REQUIRED. INSTRUCTED THE PERSON IN CHARGE TO PROVIDE DOCUMENTATION OF EMPLOYEES RESPONSIBILITY TO REPORT ANY ILLNESS TRANSMISSIBLE THROUGH FOOD.PRIORITY FOUNDATION 7-38-010. NO CITATION
- 37. FOOD PROPERLY LABELED; ORIGINAL CONTAINER
- OBSERVED RICE OUT OF THE ORIGINAL CONTAINERS WITHOUT LABELS CONTAINING THE PRODUCT NAME. INSTRUCTED TO LABEL ALL FOODS AND SPICES WITH COMMON NAME THAT ARE OUT OF THE ORIGINAL CONTAINERS.
- 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
- NOTED ASSORTED FOOD ITEMS INSIDE FREEZER UNIT WITH FOOD STORED INSIDE PLASTIC GROCERY BAGS. INSTRUCTED TO PROPERLY STORE ALL FOOD ITEMS INSIDE APPROVED FOOD GRADE CONTAINERS
- 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
- OBSERVED SOILED MOP HEAD NOT PROPERLY STORED. INSTRUCTED MANAGER TO HANG MOP HEADS TO PREVENT INSECT BREEDING.
- 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
- OBSERVED UNUSED EQUIPMENT AND UNNECESSARY ARTICLES IN STORAGE AREA. INSTRUCTED MANAGER TO REMOVE ALL UNUSED, UNNECSSARY EQUIPMENT AND ARTICLES TO PREVENT PEST HARBORAGE.
- 57. ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING
- OBSERVED NO FOOD HANDLERS CERTIFICATES ON SITE. INSTRUCTED MANAGER TO COMPLY WITH THE IDPH FOOD HANDLER REQUIREMENT.
- 58. ALLERGEN TRAINING AS REQUIRED
- OBSERVED FOOD SERVICE SANITATION MANAGER WITHOUT FOOD ALLERGEN TRAINING CERTIFICATE. INSTRUCTED TO MEET REQUIREMENT.
- 3. MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING
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