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POPEYES CHICKEN & BISCUITS

5500 W NORTH AVE, CHICAGO, IL 60639 · Restaurant

Inspection summary

POPEYES CHICKEN & BISCUITS has been inspected 10 times by Chicago Department of Public Health since December 7, 2021. The most recent inspection, on July 19, 2024, found no infractions.

5 of 10 inspections on record found no infractions at all. No inspections are on record from the past 12 months. The higher-risk findings here relate to: Handwashing and staff hygiene, Pests and Cleaning and sanitizing.

The last 4 inspections in a row found no infractions. Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded 2 times across 2 separate inspections, most recently on January 20, 2023. For example: ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded 2 times across 2 separate inspections, most recently on January 20, 2023. For example: INSECTS, RODENTS, & ANIMALS NOT PRESENT

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 2 times across 2 separate inspections, most recently on January 20, 2023. For example: WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 7 times across 4 separate inspections, most recently on January 27, 2023. For example: SEWAGE & WASTE WATER PROPERLY DISPOSED

  • Food safety training and certificationLower risk

    Most jurisdictions require a certified food handler or manager on site, and some require allergen or food-worker training. These findings mean the paperwork or the trained person was missing at the time. They do not by themselves mean food was handled unsafely.

    Recorded 4 times across 3 separate inspections, most recently on August 3, 2022. For example: CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

About this data

These results come from Chicago Department of Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

10 inspections

  1. Canvass

    0 infractions

  2. Non-Inspection

    0 infractions

  3. Complaint

    0 infractions

  4. Complaint

    0 infractions

  5. Complaint Re-Inspection

    1 infraction

    • 52. SEWAGE & WASTE WATER PROPERLY DISPOSED
      • 5-402.12--OBSERVED EXCESSIVE GREASE SPILLS ON TOP OF OUTSIDE COOKING OIL CONTAINER BY DUMSPTER. MUST DETAIL CLEAN AND MAINTAIN.
  6. Complaint

    7 infractions

    • 10. ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
      • OBSERVED NO PAPER TOWELS AT ALL HAND WASHING SINKS THROUGHOUT ESTABLISHMENT. INSTRUCTED TO PROVIDE PAPER TOWELS AT HAND SINK AT ALL TIMES TO PROPERLY DRY HANDS. PRIORITY FOUNDATION VIOLATION. 7-38-030(C). CITATION ISSUED.
    • 38. INSECTS, RODENTS, & ANIMALS NOT PRESENT
      • OBSERVED OVER 50 MICE DROPPINGS IN DRY STORAGE ROOM. OBSERVED MICE DROPPINGS ALONG WALLS, CORNERS AND ON BOTTOM OF TABLE. MUST REMOVE AND ELIMINATE ALL EVIDENCE OF PEST ACTIVITY ON PREMISES. PRIORITY FOUNDATION VIOLATION. 7-38-020(a). CITATION ISSUED.
    • 48. WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS
      • OBSERVED NO CHEMICAL TEST KIT ON SITE. INSTRUCTED TO PROVIDE ON SITE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION. 7-38-005. CITATION ISSUED.
    • 52. SEWAGE & WASTE WATER PROPERLY DISPOSED
      • OBSERVED EXCESSIVE GREASE SPILLS ON TOP OF OUTSIDE COOKING OIL CONTAINER BY DUMSPTER. MUST DETAIL CLEAN AND MAINTAIN.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • MUST CLEAN GREASE SPILLS ON FLOOR FROM UNDER COOKING FRYERS/EQUIPMENT.
    • 60. PREVIOUS CORE VIOLATION CORRECTED
      • PREVIOUS CORE VIOLATION FROM 1/26/2022 REPORT #2546953 NOT CORRECTED: VIOLATION #58 (2-102.13) OBSERVED NO PROOF OF ALLERGEN TRAINING ON SITE. MUST PROVIDE PROOF OF ALLERGEN TRAINING FOR ALL CHICAGO CERTIFIED FOOD MANAGERS. MUST CORRECT PREVIOUS CORE VIOLATIONS. PRIORITY FOUNDATION 7-42-090. CITATION ISSUED.
    • 61. SUMMARY REPORT DISPLAYED AND VISIBLE TO THE PUBLIC
      • SUMMARY REPORT NOT POSTED FROM 8/3/2022, REPORT #2561646. INSTRUCTED TO POST RECENT SUMMARY REPORT VISIBLE TO THE PUBLIC AT ALL TIMES. PRIORITY FOUNDATION VIOLATION. 7-42-010(B). CITATION ISSUED.
  7. Complaint Re-Inspection

    3 infractions

    • 2. CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE
      • OBSERVED NO CITY OF CHICAGO CERTIFIED FOOD MANAGER ON THE PREMISES WHILE TCS FOODS (CHICKEN, RICE, MASHED POTATOES) WERE BEING PREPARED AND SERVED. INSTRUCTED MANAGEMENT THAT A CITY OF CHICAGO CERTIFIED FOOD MANAGER MUST BE PRESENT AT ALL TIMES WHILE TCS FOODS ARE BEING PREPARED OR SERVED. PRIORITY FOUNDATION 7-38-012. CITATION ISSUED.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • FOUND HEAVY DIRT, DEBRIS, AND GREASE ON THE FLOORS THROUGHOUT THE REAR STORAGE AREA, THE REAR DISH/PREP AREA, THE COOKS LINE AREA, NEAR THE COMPUTER, AND INSIDE THE WASHROOMS. INSTRUCTED MANAGEMENT TO DETAIL CLEAN FLOORS IN SAID AREAS AND MAINTAIN.
    • 60. PREVIOUS CORE VIOLATION CORRECTED
      • PREVIOUS CORE VIOLATION FROM 1/26/2022 REPORT #2546953 NOT CORRECTED: VIOLATION #58 (2-102.13) OBSERVED NO PROOF OF ALLERGEN TRAINING ON SITE. MUST PROVIDE PROOF OF ALLERGEN TRAINING FOR ALL CHICAGO CERTIFIED FOOD MANAGERS. MUST CORRECT PREVIOUS CORE VIOLATIONS. PRIORITY FOUNDATION 7-42-090. CITATION ISSUED.
  8. Complaint

    7 infractions

    • 2. CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE
      • OBSERVED NO CITY OF CHICAGO CERTIFIED FOOD MANAGER ON THE PREMISES WHILE TCS FOODS (CHICKEN, RICE, MASHED POTATOES) WERE BEING PREPARED AND SERVED. INSTRUCTED MANAGEMENT THAT A CITY OF CHICAGO CERTIFIED FOOD MANAGER MUST BE PRESENT AT ALL TIMES WHILE TCS FOODS ARE BEING PREPARED OR SERVED. PRIORITY FOUNDATION 7-38-012. CITATION ISSUED.
    • 10. ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
      • THE DISH AREA HANDWASHING SINK IS NOT MAINTAINED. SINK IS INOPERABLE - THE PIPE BELOW IS MISSING. WHEN WATER IS TURNED ON, WATER SPRAYS ONTO THE FLOOR. MUST REPAIR. PRIORITY FOUNDATION VIOLATION 7-38-030(c). CITATION ISSUED.
    • 38. INSECTS, RODENTS, & ANIMALS NOT PRESENT
      • OBSERVED APPROXIMATELY 5 MOUSE DROPPINGS ON THE FLOOR INSIDE THE WOMENS WASHROOM, 5 DROPPINGS IN THE MENS WASHROOM, AND OVER 40 DROPPINGS ALONG THE WALL BASE INSIDE THE DRY STORAGE ROOM. ALSO OBSERVED APPROXIMATELY 15 LIVE SMALL FLIES ON THE WALL NEXT TO THE ICE MACHINE. MANAGEMENT INSTRUCTED TO CLEAN AND REMOVE ALL RODENT DROPPINGS FROM ALL AFFECTED AREAS AND CONTACT PEST CONTROL TO ELIMINATE ALL PEST ACTIVITY FROM THE PREMISES. PRIORITY FOUNDATION 7-38-020(A). CITATION ISSUED.
    • 54. GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED
      • FOUND THE OUTSIDE DUMPSTER WITHOUT A TIGHT-FITTING COVER; LID IS WARPED PREVENTING LID CLOSURE. INSTRUCTED MANAGEMENT TO REPAIR OR REPLACE LID SO THAT IT IS TIGHT-FITTING AND TRASH IS INACESSIBLE TO PESTS. PRIORITY FOUNDATION VIOLATION 7-38-020(B). CITATION ISSUED.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • FOUND HEAVY DIRT, DEBRIS, AND GREASE ON THE FLOORS THROUGHOUT THE REAR STORAGE AREA, THE REAR DISH/PREP AREA, THE COOKS LINE AREA, NEAR THE COMPUTER, AND INSIDE THE WASHROOMS. INSTRUCTED MANAGEMENT TO DETAIL CLEAN FLOORS IN SAID AREAS AND MAINTAIN.
    • 56. ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
      • FOUND NO LIGHTING INSIDE THE WALK-IN FREEZER. MUST PROVIDE ADEQUATE LIGHTING.
    • 60. PREVIOUS CORE VIOLATION CORRECTED
      • PREVIOUS CORE VIOLATIONS FROM 1/26/2022 REPORT #2546953 NOT CORRECTED: VIOLATION #49 (4-602.13) FOUND HEAVY ICE BUILD UP IN THE WALK-IN FREEZER BY THE CONDENSER. MUST DEFROST TO REMOVE ICE, CLEAN, AND MAINTAIN. VIOLATION #58 (2-102.13) OBSERVED NO PROOF OF ALLERGEN TRAINING ON SITE. MUST PROVIDE PROOF OF ALLERGEN TRAINING FOR ALL CHICAGO CERTIFIED FOOD MANAGERS. MUST CORRECT PREVIOUS CORE VIOLATIONS. PRIORITY FOUNDATION 7-42-090. CITATION ISSUED.
  9. License

    3 infractions

    • 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN
      • FOUND HEAVY ICE BUILD UP IN THE WALK-IN FREEZER BY THE CONDENSER. MUST DEFROST TO REMOVE ICE, CLEAN, AND MAINTAIN.
    • 57. ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING
      • OBSERVED NO PROOF OF FOOD HANDLERS CERTIFICATES ON PREMISES. INSTRUCTED TO PROVIDE FOOD HANDLERS CERTIFICATES FOR ALL EMPLOYEES WHO DO NOT HAVE CITY OF CHICAGO CERTIFICATE.
    • 58. ALLERGEN TRAINING AS REQUIRED
      • OBSERVED NO PROOF OF ALLERGEN TRAINING ON SITE. MUST PROVIDE PROOF OF ALLERGEN TRAINING FOR ALL CHICAGO CERTIFIED FOOD MANAGERS.
  10. License

    0 infractions

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