POTBELLY SANDWICH SHOP

225 E CHICAGO, CHICAGO, IL 60611 · Restaurant

14 inspections

1. Complaint Re-InspectionMay 21, 2026

   2 infractions

   • 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
     • OBSERVED SOME PREP AREA COOLERS RUBBER DOOR GASKETS RIPPED/DAMAGED. INSTRUCTED MANAGER MUST REPAIR/REPLACE ALL DAMAGED COOLERS DOORS RUBBER GASKETS AND MAINTAIN.
   • 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
     • OBSERVED CUTTING BOARDS SURFACES STAINED AND PITTED. INSTRUCTED MANAGER MUST REPAIR/REPLACE DAMAGED CUTTING BOARDS.
2. ComplaintMay 13, 2026

   3 infractions

   • 38. INSECTS, RODENTS, & ANIMALS NOT PRESENT
     • OBSERVED 40 LIVE SMALL FLIES ON WALLS AT PREP AREA. INSTRUCTED MANAGER MUST REMOVE ALL SMALL FLIES BY DATE OF REINSPECTION. PRIORITY FOUNDATION 7-38-020(A). ADVISED TO CALL PEST CONTROL OPERATOR FOR SERVICE.
   • 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
     • OBSERVED SOME PREP AREA COOLERS RUBBER DOOR GASKETS RIPPED/DAMAGED. INSTRUCTED MANAGER MUST REPAIR/REPLACE ALL DAMAGED COOLERS DOORS RUBBER GASKETS AND MAINTAIN.
   • 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
     • OBSERVED CUTTING BOARDS SURFACES STAINED AND PITTED. INSTRUCTED MANAGER MUST REPAIR/REPLACE DAMAGED CUTTING BOARDS.
3. CanvassAug 6, 2025

   2 infractions

   • 52. SEWAGE & WASTE WATER PROPERLY DISPOSED
     • OBSERVED INADEQUATE WASTE WATER DISPOSAL AT 3 COMPARTMENT SINK. WHEN WATER IS DRAINED FROM 1 COMPARTMENT IT BACKS UP INTO ANOTHER COMPARTMENT IN ADDITION TO LEAKING HEAVILY FROM THE TOP OF THE GREASE TRAP. INSTRUCTED MANAGER TO SERVICE 3 COMPARTMENT SINK AND GREASE TRAP. TECHNICIAN REPAIRED GREASE TRAP. PRIORITY VIOLATION 7-38-030(C) CITATION ISSUED.
   • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
4. CanvassMay 30, 2024

   4 infractions

   • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
     • NOTED REACH IN COOLERS IN REAR PREP AND DISHROOM MISSING COMPRESSOR COVER, INSTRUCTED TO REPLACE OR REPAIR AND MAINTAIN.
   • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
     • NOTED ALL REACH IN COOLERS ENCRUSTED IN FOOD DEBRIS, INSTRUCTED TO CLEAN AND MAINTAIN.
   • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
     • OBSERVED IN DISHROOM FLOOR, WALLS, AND CEILING TILES WITH EXCESSIVE AMOUNT OF FOOD DEBRIS, AND DUST INSTRUCTED TO CLEAN AND MAINTAIN.
   • 56. ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
     • OBSERVED IN DISHROOM VENT AND IS EXCESSIVE AMOUNT OF DUST, INSTRUCTED TO CLEAN AND MAINTAIN.
5. CanvassOct 4, 2023

   7 infractions

   • 10. ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
     • OBSERVED FOOD HANDLER POUR PICKLE JUICE IN HANDSINK DURING TIME OF INSPECTION. INSTRUCTED TO NOT USE HANDSINK FOR ANY OTHER PURPOSE BUT HANDWASHING AND MAINTAIN. PRIORITY FOUNDATION VIOLATION. #7-38-030 (C). CITATION ISSUED.
   • 21. PROPER HOT HOLDING TEMPERATURES
     • OBSERVED APPROXIMATELY 2.5 LBS OF COOKED MEATBALLS STORED INSIDE HOT HOLD UNIT AT IMPROPER TEMPERATURES. NOTED TEMP @ 122.0F. INSTRUCTED TO HOLD ALL HOT TCS FOODS @135F AND HIGHER AND MAINTAIN. SAID FOOD DISCARDED DURING TIME OF INSPECTION. PRIORITY VIOLATION. #7-38-005.PLEASE SEE VIOLATION #22 FOR CITATION.
   • 22. PROPER COLD HOLDING TEMPERATURES
     • OBSERVED APPROXIMATELY 25 LBS OF SLICED TURKEY STORED INSIDE COLD HOLD UNIT AND 2 DOOR COOLER IN PREP AREA AT IMPROPER TEMPERATURES DURING TIME OF INSPECTION. NOTED TEMPERATURES RANGING BETWEEN 45.0F-55.0F. INSTRUCTED TO HOLD ALL COLD TCS FOODS AT 41F AND BELOW AND MAINTAIN. PERSON IN CHARGE VOLUNTARILY DISCARDED SAID FOOD ITEMS DURING THIS TIME. PRIORITY VIOLATION. #7-38-005. CITATION ISSUED.
   • 40. PERSONAL CLEANLINESS
     • OBSERVED FOOD HANDLERS WITHOUT EFFECTIVE HAIR RESTRAINTS, INSTRUCTED TO PROVIDE.
   • 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN
     • OBSERVED EXCESSIVE AMOUNTS OF FOOD SPILLAGE AND DRIED FOOD DEBRIS ON INTERNAL AND EXTERNAL SURFACES OF COOLING UNITS, HEAVY EQUIPMENT AND STORAGE RACKS. INSTRUCTED TO CLEAN AND MAINTAIN.
   • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
     • OBSERVED FLOORS WITH EXCESSIVE FOOD DEBRIS IN CAFE STORAGE ROOM THROUGHOUT. MUST CLEAN AND MAINTAIN.
   • 58. ALLERGEN TRAINING AS REQUIRED
     • OBSERVED 1 OF 3 ALLERGEN TRAINING CERTIFICATES ON SITE FOR REVIEW. INSTRUCTED TO OBTAIN AND MAINTAIN.
6. ComplaintNov 28, 2022

   2 infractions

   • 8. HANDS CLEAN & PROPERLY WASHED
     • Poor hygienic practices, Observed a food handler handling cash register and then preparing ready-to-eat foods without washing hands. Instructed manager to have all food handlers wash hands when required. Priority violation 7-38-010.
   • 40. PERSONAL CLEANLINESS
     • Hair nets not worn properly, long hair braids singing close to open food items. instructed to contain hair.
7. CanvassFeb 8, 2022

   1 infraction

   • 36. THERMOMETERS PROVIDED & ACCURATE
     • THERMOMETER PUSH TO THE BACK OF COOLER, INSTRUCTED TO KEEP IN WARMEST PART WHERE IT IS EASY TO VIEW.
8. CanvassFeb 22, 2021

   0 infractions

9. Short Form ComplaintJul 28, 2020

   0 infractions

10. ComplaintJun 12, 2020

    0 infractions

11. CanvassNov 26, 2019

    2 infractions

    • 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
      • OBSERVED CUTTING BOARDS THROUGHOUT PREP AREA WITH DEEP GROOVES AND DARK STAINS. INSTRUCTED TO REPAIR OR REPLACE AND MAINTAIN SMOOTH CLEANABLE CUTTING SURFACES.
    • 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
      • OBSERVED GASKETS ON COOLER DRAWERS NEAR ORDERING AREA WITH BROWN AND BLACK DIRT AND GRIME. INSTRUCTED TO CLEAN, SANITIZE, AND MAINTAIN CLEAN GASKETS.
12. CanvassJun 13, 2018

    2 infractions

    • 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
      • OBSERVED GASKET TO THE RIGHT DOOR OF THE 2-DOOR COOLER IN POOR CONDITION. INSTRUCTED TO REPLACE.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • OBSERVED FOOD DEBRIS ON THE FLOORS THROUGHOUT THE PREP AREAS. INSTRUCTED TO REMOVE, CLEAN AND MAINTAIN AT ALL TIMES.
13. CanvassJun 16, 2017

    3 infractions

    • 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
      • PREP AREA NOT PROTECTED BY GATES OR COOLERS LOCKED AFTER CLOSING. FACILITY IN THE ATRIUM OF A HOSPITAL ENTRANCE.
    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • HAND SINK IN DISH WASHING AREA NOT CLEAN, INSTRUCTED TO CLEAN AND MAINTAIN.
    • 42. APPROPRIATE METHOD OF HANDLING OF FOOD (ICE) HAIR RESTRAINTS AND CLEAN APPAREL WORN
      • FOOD HANDLERS WITH BEARD NOT WEARING BEARD RESTRAINTS. INSTRUCTED TO WEAR.
14. LicenseNov 9, 2016

    0 infractions