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Rimrock Resort Hotel - Whirlpool

300 Mountain Avenue Banff AB T1L 1J2 · Aquatic Facility

Official record from Alberta →

Inspection summary

Rimrock Resort Hotel - Whirlpool has been inspected 12 times by Alberta Health Services (Environmental Public Health) since November 23, 2023. The most recent inspection, on October 1, 2026, recorded 1 infraction.

1 of 12 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 5 infractions recorded. The higher-risk findings here relate to: Food temperature control and Pool and spa water quality.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 15 times across 9 separate inspections, most recently on July 29, 2026. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 13 times across 10 separate inspections, most recently on October 1, 2026. For example: Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded once on November 23, 2023. For example: Are proper testing, monitoring, and other records being properly maintained?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

12 inspections

  1. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sep 28/26;HPC 2350cfu/ml. Treat and resample.
  2. Initial Inspection

    0 infractions

  3. Demand Inspection

    4 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Information on file indicates that for volume of whirlpool, adequate turnover would be achieved when flow rate is at 210gpm. However, flow rate observed at 80gpm. If water quality or response time of controller cannot be maintained, close whirlpool.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • A few tiles around drain covers are broken/cracked. Repair any tiles and ensure there are no gaps beneath drain covers where bathers could catch fingers/hair.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Missing tile on stairs leading into pool. Ensure there are no sharp edges and repair tile.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Top of filters are leaking. Repair leaks and close pool if water quality can not be maintained.
  4. Demand Inspection

    5 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Feb.24/25 Sample not tested no date/time. Resample on Thurs Feb.27/25
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Information on file indicates that for volume of whirlpool, adequate turnover would be achieved when flow rate is at 210gpm. However, flow rate observed at 80gpm. If water quality or response time of controller cannot be maintained, close whirlpool.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • A few tiles around drain covers are broken/cracked. Repair any tiles and ensure there are no gaps beneath drain covers where bathers could catch fingers/hair.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Missing tile on stairs leading into pool. Ensure there are no sharp edges and repair tile.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Top of filters are leaking. Repair leaks and close pool if water quality can not be maintained.
  5. Monitoring Inspection

    4 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Information on file indicates that for volume of whirlpool, adequate turnover would be achieved when flow rate is at 210gpm. However, flow rate observed at 80gpm. If water quality or response time of controller cannot be maintained, close whirlpool.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Missing tile on stairs leading into pool. Ensure there are no sharp edges and repair tile.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Top of filters are leaking. Repair leaks and close pool if water quality can not be maintained.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • A few tiles around drain covers are broken/cracked. Repair any tiles and ensure there are no gaps beneath drain covers where bathers could catch fingers/hair.
  6. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sample from July 15th, 204, had an HPC of >57,000cfu/ml. Operators were informed to treat and re-sample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Nov.12/24; Sample had an HPC of 230cfu/ml. Treat and resample.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • A few tiles around drain covers are broken/cracked. Repair any tiles and ensure there are no gaps beneath drain covers where bathers could catch fingers/hair.
  7. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sample from July 15th, 204, had an HPC of >57,000cfu/ml. Operators were informed to treat and re-sample.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • A few tiles around drain covers are broken/cracked. Repair any tiles and ensure there are no gaps beneath drain covers where bathers could catch fingers/hair.
  8. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • June 10/24; HPC 250cfu/ml.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • May 6/24; Sample not processed (dropped off after courier had left).Water sample from Monday March 25th, and an HPC of 310 CFU/mL. - Operators were informed to treat and re-sample.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • A few tiles around drain covers are broken/cracked. Repair any tiles and ensure there are no gaps beneath drain covers where bathers could catch fingers/hair.
  9. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • May 6/24; Sample not processed (dropped off after courier had left).Water sample from Monday March 25th, and an HPC of 310 CFU/mL. - Operators were informed to treat and re-sample.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • A few tiles around drain covers are broken/cracked. Repair any tiles and ensure there are no gaps beneath drain covers where bathers could catch fingers/hair.
  10. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday March 25th, and an HPC of 310 CFU/mL. - Operators were informed to treat and re-sample.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • A few tiles around drain covers are broken/cracked. Repair any tiles and ensure there are no gaps beneath drain covers where bathers could catch fingers/hair.
  11. Monitoring Inspection

    1 infraction

    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • A few tiles around drain covers are broken/cracked. Repair any tiles and ensure there are no gaps beneath drain covers where bathers could catch fingers/hair.
  12. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Nov.20; Pseudomonas positive; HPC 4400.Check systems, treat, resample.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Test vials are discoloured/blackened potentially making it difficult to get accurate manual readings.

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