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The Facial House

3 Artesian Dr, Whitby ON L1P 1X7 · Know Before You Go Inspections

Official record from Durham Region →

Inspection summary

The Facial House has been inspected 3 times by Durham Region Health Department since April 23, 2025. The most recent inspection, on August 14, 2026, recorded 3 infractions.

None of the 3 inspections on record were free of infractions. In the past 12 months there were 2 inspections with 10 infractions recorded. All recorded findings relate to upkeep, equipment or paperwork rather than direct health risks.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded 6 times across 3 separate inspections, most recently on August 14, 2026. For example: All reusable items and/or equipment cleaned and then disinfected or sterilized, as applicable

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 5 times across 3 separate inspections, most recently on August 14, 2026. For example: For invasive services an explanation of the procedure, associated risks and appropriate aftercare are provided to clients

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 2 times on August 12, 2026. For example: All items that cannot be cleaned, disinfected or sterilized must be single-use disposable

About this data

These results come from Durham Region Health Department, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

3 inspections

  1. Re-Inspection

    3 infractions

    • For invasive services an explanation of the procedure, associated risks and appropriate aftercare are provided to clients
      • For electrolysis and laser hair removal, aftercare instructions may include, but are not limited to: Direction to clean hands immediately before touching the site; expected healing time of the site; a description of possible complications and their signs and symptoms; advice on how to deal with slight redness, pain or swelling; a recommendation to consult with a physician within 24 hours if any signs of infection develop following the procedure; ointment or astringent may be applied to soothe the skin.
    • Approved disinfectants are prepared and used appropriately, and records maintained
      • Fail to provide and use low and intermediate-level disinfectants with a Health Canada drug identification number (DIN) or natural product number (NPN). Operator/PSW must provide and use low and intermediate-level disinfectants with a Health Canada drug identification number (DIN) or natural product number (NPN).
    • All reusable items and/or equipment cleaned and then disinfected or sterilized, as applicable
      • Fail to high-level disinfect or sterilize the reusable holding device for the needle/lancet/blade. Operator/PSW must high-level disinfect or sterilize the reusable holding device for the needle/lancet/blade.
  2. Routine

    7 infractions

    • Work and contact surfaces smooth, non-absorbent and easily cleanable
      • Fail to provide fixture and/or furniture in good repair, easily cleanable, smooth and/or impermeable. Operator/PSW must provide fixture and/or furniture in good repair, easily cleanable, smooth and/or impermeable.
    • For invasive services an explanation of the procedure, associated risks and appropriate aftercare are provided to clients
      • For microneedling, after care instructions may include, but are not limited to: Direction to clean hands immediately before touching the site; expected healing time of the site; a description of possible complications and their signs and symptoms; advice on how to deal with slight redness, pain or swelling; a recommendation to consult with a physician within 24 hours if any signs of infection develop following the procedure; ointment may be applied to help prevent infection.
    • All reusable, single-use disposable items and/or equipment stored appropriately and maintained in clean and sanitary condition
      • For aesthetics, fail to store all reusable, single-use disposable items and/or equipment in clean, covered containers. Operator/PSW must store all reusable, single-use disposable items and/or equipment in clean, covered containers.
    • Approved disinfectants are prepared and used appropriately, and records maintained
      • Fail to provide and use low and intermediate-level disinfectants with a Health Canada drug identification number (DIN) or natural product number (NPN). Operator/PSW must provide and use low and intermediate-level disinfectants with a Health Canada drug identification number (DIN) or natural product number (NPN).
    • All reusable items and/or equipment cleaned and then disinfected or sterilized as applicable
      • Fail to disinfect reusable items and/or equipment after each use with high-level disinfectant (e.g. microdermabrasion tips/device). Operator/PSW must disinfect reusable items and/or equipment after each use with high-level disinfectant (e.g. microdermabrasion tips/device).
      • Fail to disinfect reusable items and/or equipment as often as necessary to prevent disease transmission. Operator/PSW must disinfect reusable items and/or equipment as often as necessary to prevent disease transmission.
    • All items that cannot be cleaned, disinfected or sterilized must be single-use disposable
      • Fail to discard single-use disposable items and/or equipment that cannot be readily cleaned and disinfected or sterilized immediately after each use or when contaminated. Operator/PSW must discard single-use disposable items and/or equipment that cannot be readily cleaned and disinfected or sterilized immediately after each use or when contaminated.
    • All items that cannot be cleaned, disinfected or sterilized must be single-use disposable
      • Fail to discard single-use disposable items and/or items that cannot be readily cleaned and disinfected or sterilized immediately after each use or when contaminated (e.g. needles, lancets). Operator/PSW must discard single-use items and/or items that cannot be readily cleaned and disinfected or sterilized immediately after each use or when contaminated (e.g. needles, lancets).
  3. Routine

    3 infractions

    • Work and contact surfaces smooth, non-absorbent and easily cleanable
      • Fail to provide fixture and/or furniture in good repair, easily cleanable, smooth and/or impermeable. Operator/PSW must provide fixture and/or furniture in good repair, easily cleanable, smooth and/or impermeable.
    • For invasive procedures, appropriate records are maintained
      • Fail to record that information about risks associated with invasive procedure was provided to the client. Operator/PSW must record that information about risks associated with invasive procedure was provided to the client.
    • All reusable items and/or equipment cleaned and then disinfected or sterilized as applicable
      • Fail to disinfect reusable items and/or equipment after each use with high-level disinfectant (e.g. microdermabrasion tips/device). Operator/PSW must disinfect reusable items and/or equipment after each use with high-level disinfectant (e.g. microdermabrasion tips/device).
      • Fail to disinfect reusable items and/or equipment as often as necessary to prevent disease transmission. Operator/PSW must disinfect reusable items and/or equipment as often as necessary to prevent disease transmission.

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