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Thornhill Pool - Main Pool

6715 Centre Street N Calgary AB T2K 5C4 · Aquatic Facility

12 inspections

  1. Risk Management Inspection

    3 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Repeat violation cited on August 25,2025:Combined chlorine was measured at 2.36 mg/l. High combined chlorine in pool water can cause discomfort and irritation for bathers.The inspector experienced itching and irritation of the eyes at the time of the inspection.Please keep combined chlorine as low as possible.Previous violation:Combined chlorine was measured at 2.26 ppm. High combined chlorine in pool water can cause discomfort and irritation for bathers.***Increase flow/turnover rate or dilute the basin with fresh water to bring down combined chlorine. Inform bathers about the importance of showering before entering the pool
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Skimmers were observed to have an excess of debris. Clogged skimmers can result in poor water quality by overworking the pumps, and reducing circulation.***Please routinely remove debris from the skimmers
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Did not verify the chemicals used for pool water testing at the time of the inspection.Previous violation:Chemicals used for pool water testing were expired. Expired testing supplies can compromise the accuracy of chemical readings when assessing pool chemistry.***Remove and properly dispose of expired chemicals, and replace them with chemicals that are within their expiration date.
  2. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample taken Apr 29 - total coliforms present.-Treat and resample
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Repeat violation cited on August 25,2025:Combined chlorine was measured at 2.36 mg/l. High combined chlorine in pool water can cause discomfort and irritation for bathers.The inspector experienced itching and irritation of the eyes at the time of the inspection.Please keep combined chlorine as low as possible.Previous violation:Combined chlorine was measured at 2.26 ppm. High combined chlorine in pool water can cause discomfort and irritation for bathers.***Increase flow/turnover rate or dilute the basin with fresh water to bring down combined chlorine. Inform bathers about the importance of showering before entering the pool
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Skimmers were observed to have an excess of debris. Clogged skimmers can result in poor water quality by overworking the pumps, and reducing circulation.***Please routinely remove debris from the skimmers
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Did not verify the chemicals used for pool water testing at the time of the inspection.Previous violation:Chemicals used for pool water testing were expired. Expired testing supplies can compromise the accuracy of chemical readings when assessing pool chemistry.***Remove and properly dispose of expired chemicals, and replace them with chemicals that are within their expiration date.
  3. Monitoring Inspection

    3 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Repeat violation cited on August 25,2025:Combined chlorine was measured at 2.36 mg/l. High combined chlorine in pool water can cause discomfort and irritation for bathers.The inspector experienced itching and irritation of the eyes at the time of the inspection.Please keep combined chlorine as low as possible.Previous violation:Combined chlorine was measured at 2.26 ppm. High combined chlorine in pool water can cause discomfort and irritation for bathers.***Increase flow/turnover rate or dilute the basin with fresh water to bring down combined chlorine. Inform bathers about the importance of showering before entering the pool
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Skimmers were observed to have an excess of debris. Clogged skimmers can result in poor water quality by overworking the pumps, and reducing circulation.***Please routinely remove debris from the skimmers
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Did not verify the chemicals used for pool water testing at the time of the inspection.Previous violation:Chemicals used for pool water testing were expired. Expired testing supplies can compromise the accuracy of chemical readings when assessing pool chemistry.***Remove and properly dispose of expired chemicals, and replace them with chemicals that are within their expiration date.
  4. Demand Inspection

    6 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample result:Total coliforms were present.Sample collected by: Lovedeep S.Date of Collection: August 6, 2025Site of Collection: Main PoolTreat and resample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Combined chlorine was measured at 2.26 ppm. High combined chlorine in pool water can cause discomfort and irritation for bathers.***Increase flow/turnover rate or dilute the basin with fresh water to bring down combined chlorine. Inform bathers about the importance of showering before entering the pool
    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • Flow meter was missing from the main pool. Flow meters track the flow rate of the pool to measure correct circulation and identify issues like clogged pumps or inefficient chemical dispersion.Operator has informed PHI that the flow meter was built into their automated system with a reading of 645 gpm. The flow rate is not in compliance with regulation (<6 hours).***Please install a physical flow meter that could be visibly assessed by all operators at all times and add flow meter check to the routine checklist.***Address flow rate to be in compliance with regulation with a turnover of <6 hours
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Skimmers were observed to have an excess of debris. Clogged skimmers can result in poor water quality by overworking the pumps, and reducing circulation.***Please routinely remove debris from the skimmers
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • Pool operator responsible for day-to-day operation was not sufficiently qualified. Knowledge of the location of the flow meter or procedures relating to the flow meter was inadequate.***Please provide additional training for the pool operators responsible for day-to-day operation
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Chemicals used for pool water testing were expired. Expired testing supplies can compromise the accuracy of chemical readings when assessing pool chemistry.***Remove and properly dispose of expired chemicals, and replace them with chemicals that are within their expiration date.
  5. Demand Inspection

    6 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample collected on 23/07/2025, tested positive for Total Coliforms.Treat and resample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Combined chlorine was measured at 2.26 ppm. High combined chlorine in pool water can cause discomfort and irritation for bathers.***Increase flow/turnover rate or dilute the basin with fresh water to bring down combined chlorine. Inform bathers about the importance of showering before entering the pool
    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • Flow meter was missing from the main pool. Flow meters track the flow rate of the pool to measure correct circulation and identify issues like clogged pumps or inefficient chemical dispersion.Operator has informed PHI that the flow meter was built into their automated system with a reading of 645 gpm. The flow rate is not in compliance with regulation (<6 hours).***Please install a physical flow meter that could be visibly assessed by all operators at all times and add flow meter check to the routine checklist.***Address flow rate to be in compliance with regulation with a turnover of <6 hours
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Skimmers were observed to have an excess of debris. Clogged skimmers can result in poor water quality by overworking the pumps, and reducing circulation.***Please routinely remove debris from the skimmers
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • Pool operator responsible for day-to-day operation was not sufficiently qualified. Knowledge of the location of the flow meter or procedures relating to the flow meter was inadequate.***Please provide additional training for the pool operators responsible for day-to-day operation
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Chemicals used for pool water testing were expired. Expired testing supplies can compromise the accuracy of chemical readings when assessing pool chemistry.***Remove and properly dispose of expired chemicals, and replace them with chemicals that are within their expiration date.
  6. Demand Inspection

    6 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on 16/07/2025, had a HPC of 140 CFC/mL.Treat and resample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Combined chlorine was measured at 2.26 ppm. High combined chlorine in pool water can cause discomfort and irritation for bathers.***Increase flow/turnover rate or dilute the basin with fresh water to bring down combined chlorine. Inform bathers about the importance of showering before entering the pool
    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • Flow meter was missing from the main pool. Flow meters track the flow rate of the pool to measure correct circulation and identify issues like clogged pumps or inefficient chemical dispersion.Operator has informed PHI that the flow meter was built into their automated system with a reading of 645 gpm. The flow rate is not in compliance with regulation (<6 hours).***Please install a physical flow meter that could be visibly assessed by all operators at all times and add flow meter check to the routine checklist.***Address flow rate to be in compliance with regulation with a turnover of <6 hours
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Skimmers were observed to have an excess of debris. Clogged skimmers can result in poor water quality by overworking the pumps, and reducing circulation.***Please routinely remove debris from the skimmers
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • Pool operator responsible for day-to-day operation was not sufficiently qualified. Knowledge of the location of the flow meter or procedures relating to the flow meter was inadequate.***Please provide additional training for the pool operators responsible for day-to-day operation
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Chemicals used for pool water testing were expired. Expired testing supplies can compromise the accuracy of chemical readings when assessing pool chemistry.***Remove and properly dispose of expired chemicals, and replace them with chemicals that are within their expiration date.
  7. Risk Management Inspection

    6 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water samples collected on 02/04/2025 at 05:55 had a Heterotrophic Plate Count (HPC) values of 510 CFU/mL.Treat and resample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Combined chlorine was measured at 2.26 ppm. High combined chlorine in pool water can cause discomfort and irritation for bathers.***Increase flow/turnover rate or dilute the basin with fresh water to bring down combined chlorine. Inform bathers about the importance of showering before entering the pool
    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • Flow meter was missing from the main pool. Flow meters track the flow rate of the pool to measure correct circulation and identify issues like clogged pumps or inefficient chemical dispersion.Operator has informed PHI that the flow meter was built into their automated system with a reading of 645 gpm. The flow rate is not in compliance with regulation (<6 hours).***Please install a physical flow meter that could be visibly assessed by all operators at all times and add flow meter check to the routine checklist.***Address flow rate to be in compliance with regulation with a turnover of <6 hours
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Skimmers were observed to have an excess of debris. Clogged skimmers can result in poor water quality by overworking the pumps, and reducing circulation.***Please routinely remove debris from the skimmers
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • Pool operator responsible for day-to-day operation was not sufficiently qualified. Knowledge of the location of the flow meter or procedures relating to the flow meter was inadequate.***Please provide additional training for the pool operators responsible for day-to-day operation
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Chemicals used for pool water testing were expired. Expired testing supplies can compromise the accuracy of chemical readings when assessing pool chemistry.***Remove and properly dispose of expired chemicals, and replace them with chemicals that are within their expiration date.
  8. Demand Inspection

    6 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water samples collected on 02/04/2025 at 05:55 had a Heterotrophic Plate Count (HPC) values of 510 CFU/mL.Treat and resample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Combined chlorine was measured at 2.26 ppm. High combined chlorine in pool water can cause discomfort and irritation for bathers.***Increase flow/turnover rate or dilute the basin with fresh water to bring down combined chlorine. Inform bathers about the importance of showering before entering the pool
    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • Flow meter was missing from the main pool. Flow meters track the flow rate of the pool to measure correct circulation and identify issues like clogged pumps or inefficient chemical dispersion.Operator has informed PHI that the flow meter was built into their automated system with a reading of 645 gpm. The flow rate is not in compliance with regulation (<6 hours).***Please install a physical flow meter that could be visibly assessed by all operators at all times and add flow meter check to the routine checklist.***Address flow rate to be in compliance with regulation with a turnover of <6 hours
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Skimmers were observed to have an excess of debris. Clogged skimmers can result in poor water quality by overworking the pumps, and reducing circulation.***Please routinely remove debris from the skimmers
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • Pool operator responsible for day-to-day operation was not sufficiently qualified. Knowledge of the location of the flow meter or procedures relating to the flow meter was inadequate.***Please provide additional training for the pool operators responsible for day-to-day operation
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Chemicals used for pool water testing were expired. Expired testing supplies can compromise the accuracy of chemical readings when assessing pool chemistry.***Remove and properly dispose of expired chemicals, and replace them with chemicals that are within their expiration date.
  9. Monitoring Inspection

    5 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Combined chlorine was measured at 2.26 ppm. High combined chlorine in pool water can cause discomfort and irritation for bathers.***Increase flow/turnover rate or dilute the basin with fresh water to bring down combined chlorine. Inform bathers about the importance of showering before entering the pool
    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • Flow meter was missing from the main pool. Flow meters track the flow rate of the pool to measure correct circulation and identify issues like clogged pumps or inefficient chemical dispersion.Operator has informed PHI that the flow meter was built into their automated system with a reading of 645 gpm. The flow rate is not in compliance with regulation (<6 hours).***Please install a physical flow meter that could be visibly assessed by all operators at all times and add flow meter check to the routine checklist.***Address flow rate to be in compliance with regulation with a turnover of <6 hours
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Skimmers were observed to have an excess of debris. Clogged skimmers can result in poor water quality by overworking the pumps, and reducing circulation.***Please routinely remove debris from the skimmers
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • Pool operator responsible for day-to-day operation was not sufficiently qualified. Knowledge of the location of the flow meter or procedures relating to the flow meter was inadequate.***Please provide additional training for the pool operators responsible for day-to-day operation
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Chemicals used for pool water testing were expired. Expired testing supplies can compromise the accuracy of chemical readings when assessing pool chemistry.***Remove and properly dispose of expired chemicals, and replace them with chemicals that are within their expiration date.
  10. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • TC Present Treat and resubmit sample.
  11. Monitoring Inspection

    0 infractions

  12. Demand Inspection

    1 infraction

    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Staff are not consistently documenting anti-entrapment checks and steam room checks. Steam room should be monitored when it is operational. Check steam room temp and anti-entrapment daily and document it.