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Touch By Sim

5 940 Brock Rd, Pickering ON L1W 2X9 · Know Before You Go Inspections

Official record from Durham Region →

Inspection summary

Touch By Sim has been inspected 2 times by Durham Region Health Department since July 9, 2025. The most recent inspection, on October 6, 2026, recorded 4 infractions.

None of the 2 inspections on record were free of infractions. In the past 12 months there was 1 inspection with 4 infractions recorded. The higher-risk findings here relate to: Protecting food from contamination.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Protecting food from contaminationHigher risk

    This covers how food and supplies are stored and handled: kept covered, off the floor, and away from anything that could contaminate them. Where food is served, raw meat must be kept away from ready-to-eat food, a direct route for salmonella and E. coli.

    Recorded 2 times on October 6, 2026. For example: Premises and/or work area maintained in a sanitary manner, appropriately located, well-lit and well-ventilated

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded 3 times across 2 separate inspections, most recently on October 6, 2026. For example: Work and contact surfaces smooth, non-absorbent and easily cleanable

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 2 times on July 9, 2025. For example: Approved disinfectants are prepared and used appropriately, and records maintained

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be clean and in good repair, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate health risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded once on July 9, 2025. For example: Premises meets requirements for notification of intent to operate, additional services and reconstruction/renovation

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 2 times on July 9, 2025. For example: Approved sharps container provided and sharps/sharps container disposed in appropriate manner

About this data

These results come from Durham Region Health Department, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

2 inspections

  1. Routine

    4 infractions

    • Work and contact surfaces smooth, non-absorbent and easily cleanable
      • Fail to provide fixture and/or furniture in good repair, easily cleanable, smooth and/or impermeable. Operator/PSW must provide fixture and/or furniture in good repair, easily cleanable, smooth and/or impermeable.
    • Premises and/or work area maintained in a sanitary manner, appropriately located, well-lit and well-ventilated
      • Fail to routinely clean premises and/or work area (e.g. cupboards, shelving, sinks, chairs, work stations) daily at a minimum and when visibly soiled. Operator/PSW must routinely clean all structural surfaces (e.g. cupboards, shelving, sinks, chairs, work stations) daily at a minimum and when visibly soiled.
    • All products dispensed in a manner that prevents contamination
      • Fail to dispense eyelashes in a manner that prevents contamination of the remaining lashes. Operator/PSW to dispense lashes for client onto dispensing surface (e.g. tile) and any remaining lashes must be discarded (e.g. eyelashes must not be reused).
    • All reusable items and/or equipment cleaned and then disinfected or sterilized as applicable
      • Fail to thoroughly clean reusable items and/or equipment using a detergent solution and brush before disinfection or sterilization. Operator/PSW must thoroughly clean reusable items and/or equipment using a detergent solution and brush before disinfection or sterilization.
  2. Routine

    6 infractions

    • Premises meets requirements for notification of intent to operate, additional services and reconstruction/renovation
      • Fail to provide at least 14 days written notice to the health department before commencing operation of intent to operate, name and location of intended premises, operator name and contact information, and list of personal services provided. Operator/PSW must provide at least 14 days written notice to the health department before commencing operation of intent to operate, name and location of intended premises, operator name and contact information, and list of personal services provided.
    • Work and contact surfaces smooth, non-absorbent and easily cleanable
      • Fail to provide fixture and/or furniture in good repair, easily cleanable, smooth and/or impermeable. Operator/PSW must provide fixture and/or furniture in good repair, easily cleanable, smooth and/or impermeable.
    • Approved disinfectants are prepared and used appropriately, and records maintained
      • Fail to prepare disinfectants as per manufacturer’s instructions. Operator/PSW must prepare disinfectants as per manufacturer's instructions.
    • Approved sharps container provided and sharps/sharps container disposed in appropriate manner
      • Fail to provide an approved sharps container as per Canadian Standards Association standards. Operator/PSW must provide an approved sharps container as per Canadian Standards Association standards.
    • For accidental exposures, appropriate records are maintained
      • Fail to provide accidental exposure records to health department upon request by a Medical Officer of Health or public health inspector. Operator/PSW must provide accidental exposure records to health department upon request by a Medical Officer of Health or public health inspector.
    • All items that cannot be cleaned, disinfected or sterilized must be single-use disposable
      • Fail to discard single-use disposable items and/or items that cannot be readily cleaned and disinfected or sterilized immediately after each use or when contaminated. Operator/PSW must discard single-use disposable items and/or items that cannot be readily cleaned and disinfected or sterilized immediately after each use or when contaminated.

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