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Visitors Inn - Indoor Spa

649 Main St W, Hamilton ON L8S 1A2 · Indoor Spa

Official record from Hamilton →

Inspection summary

Visitors Inn - Indoor Spa has been inspected 23 times by City of Hamilton Public Health Services since June 7, 2022. The most recent inspection, on August 6, 2026, recorded 1 infraction.

8 of 23 inspections on record found no infractions at all. In the past 12 months there were 4 inspections with 6 infractions recorded. The higher-risk findings here relate to: Cleaning, disinfection and sterilization, Pool and spa water quality and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for clients. In personal service settings like salons, spas and tattoo studios, higher-risk findings are the ones that could spread infection from one client to the next, through broken skin, blood or instruments that were not properly cleaned and sterilized.

  • Cleaning, disinfection and sterilizationHigher risk

    Tools that touch clients, such as clippers, nail files, footbaths and tattoo equipment, must be cleaned and then disinfected or sterilized to the level the risk requires. Inspectors check disinfectant contact times, sterilizer test results and how clean tools are stored. Items that cannot be properly cleaned must be used only once.

    Recorded 8 times across 8 separate inspections, most recently on February 6, 2026. For example: Sanitizer levels in compliance.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 5 times across 5 separate inspections, most recently on February 6, 2026. For example: pH value is within range of 7.2 to 7.8.

  • Chemicals and toxic substancesHigher risk

    Disinfectants must be the right type for the job, mixed to the correct strength, labelled and replaced on schedule. A disinfectant that is expired or diluted too much may not kill germs on tools, so these findings are treated seriously.

    Recorded 2 times across 2 separate inspections, most recently on December 7, 2023. For example: Sufficient supply and storage of chemicals and testing devices.

  • Permits, records and postingLower risk

    Operating permits, client records, sterilization logs and required signage. Client records matter because they let health officials contact people if an infection is linked to the business.

    Recorded 2 times across 2 separate inspections, most recently on August 6, 2026. For example: Daily records complete, signed, and maintained.

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 5 times across 5 separate inspections, most recently on February 6, 2026. For example: Fully supplied first aid kit is provided and conveniently located for use.

About this data

These results come from City of Hamilton Public Health Services, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

23 inspections

  1. Routine Inspection

    1 infraction

    • Daily records complete, signed, and maintained.
  2. Routine Inspection

    0 infractions

  3. Routine Inspection

    3 infractions

    • Sanitizer levels in compliance.
    • pH value is within range of 7.2 to 7.8.
      • Ensure pH value is maintained within the range of 7.2 to 7.8.
    • Fully supplied first aid kit is provided and conveniently located for use.
      • Ensure a fully supplied first aid kit is provided and conveniently located for use.
  4. Routine Inspection

    2 infractions

    • Where provided, steps used for entering and exiting the spa meet requirements.
    • Sanitizer levels in compliance.
  5. Routine Inspection

    1 infraction

    • Sanitizer levels in compliance.
      • Ensure there is a residual of free available chlorine (FAC) or total bromine in every part of the public spa of at least 5 ppm but not more than 10 ppm.
  6. Complaint

    0 infractions

  7. Routine Inspection

    0 infractions

  8. Routine Inspection

    1 infraction

    • Sanitizer levels in compliance
  9. Routine Inspection

    1 infraction

    • Provide fully supplied first aid kit.
  10. Routine Inspection

    1 infraction

    • Requirements for steps used for entering and exiting spa are met (if provided).
  11. Routine Inspection

    0 infractions

  12. Re-inspection

    1 infraction

    • Depth markings present in appropriate locations (for all spas > 3 m in horizontal dimension).
  13. Routine Inspection

    2 infractions

    • Sanitizer levels in compliance
    • Provide fully supplied first aid kit.
      • Provide a first-aid box with at least one pair of scissors.
  14. Routine Inspection

    2 infractions

    • Requirements for steps used for entering and exiting spa are met (if provided).
      • Ensure bands of contrasting colour are applied along edges of each step.
      • Ensure steps have a non-slip surface or treads.
    • Sufficient supply and storage of chemicals and testing devices.
      • Ensure safe storage and handling of all chemicals with operator access only.
  15. Routine Inspection

    1 infraction

    • Sanitizer levels in compliance
  16. Routine Inspection

    0 infractions

  17. Re-inspection

    0 infractions

  18. Routine Inspection

    3 infractions

    • Sanitizer levels in compliance
    • Manual chemical testing in compliance.
    • Daily records completed, signed and maintained.
      • Complete and sign records daily.
      • Record Bromine residual 1/2 hour before opening & every 2 hours while spa is open.
      • Record pH 1/2 hour before opening & every 2 hours while open.
      • Record alkalinity ½ hour before opening & every 2 hours while open.
      • Record clarity of spa ½ hour before opening & every 2 hours while open.
      • Record water temperature.
      • Record time of day for testing of emergency telephone.
      • Record total number of bathers admitted to facility each day.
      • Record type and amount of chemicals added manually.
      • Ensure all records are available for viewing and are kept for a period of one year.
  19. Re-inspection

    0 infractions

  20. Routine Inspection

    1 infraction

    • Sanitizer levels in compliance
  21. Routine Inspection

    1 infraction

    • Provide fully supplied first aid kit.
      • Provide a first-aid box with at least one pair of scissors.
  22. Routine Inspection

    1 infraction

    • Total alkalinity is between 80 mg/L (80 ppm) and 120 mg/L (120 ppm).
  23. Routine Inspection

    0 infractions

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