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Vista - Mental Health

3360 Fleming St, Vancouver BC V5N 3V5 · Mental Health

Official record from Vancouver Coastal →

Inspection summary

Vista - Mental Health has been inspected 4 times by Vancouver Coastal Health since January 13, 2022. The most recent inspection, on October 21, 2025, recorded 3 infractions.

None of the 4 inspections on record were free of infractions. In the past 12 months there was 1 inspection with 3 infractions recorded. All recorded findings relate to upkeep, equipment or paperwork rather than direct health risks.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 7 times across 3 separate inspections, most recently on March 18, 2024. For example: Care plans take into account the persons in care's unique abilities, physical, social and emotional needs, and cultural and spiritual preferences [RCR Sec 81(2)(b); Bill of Rights 1(b)]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be clean and in good repair, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate health risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded once on October 21, 2025. For example: Bedroom(s), bathroom(s) and common room(s) are lit sufficiently [RCR Sec 16(2)]

  • Food safety training and certificationLower risk

    Many jurisdictions require a trained or certified person on site, such as a certified food handler. These findings mean the training record or the trained person was missing at the time. They do not by themselves mean anything was handled unsafely.

    Recorded once on October 21, 2025. For example: The MSAC establishes and reviews training, orientation programs, and policies and procedures [RCR Sec 68(3);DOLSOP Preventing Opioid Overdose]

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 3 times across 3 separate inspections, most recently on October 21, 2025. For example: Employee performance is reviewed regularly to ensure that they continue to meet the requirements of this regulation and demonstrates the competence required for their duties [RCR Sec 40(1),(3)]

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

4 inspections

  1. Routine

    3 infractions

    • Bedroom(s), bathroom(s) and common room(s) are lit sufficiently [RCR Sec 16(2)]
    • The MSAC establishes and reviews training, orientation programs, and policies and procedures [RCR Sec 68(3);DOLSOP Preventing Opioid Overdose]
    • Employee performance is reviewed regularly to ensure that they continue to meet the requirements of this regulation and demonstrates the competence required for their duties [RCR Sec 40(1),(3)]
  2. Routine

    4 infractions

    • Care plans take into account the persons in care's unique abilities, physical, social and emotional needs, and cultural and spiritual preferences [RCR Sec 81(2)(b); Bill of Rights 1(b)]
    • The most recent routine inspection record is displayed in a prominent place. [RCR Sec. 11(1) (b), (2); Bill of Rights 4(b)]
    • The licence is displayed in a prominent place and includes manager name and any terms or conditions. [RCR Sec. 11(1)(a)]
    • If necessary to protect the health or safety of persons in care, outside activity area is secured by a fence or other means [RCR Sec 36 (2)]
  3. Routine

    1 infraction

    • The most recent routine inspection record is displayed in a prominent place. [RCR Sec. 11(1) (b), (2); Bill of Rights 4(b)]
  4. Routine

    4 infractions

    • While maintaining health safety and dignity, persons in care may receive visitors of their choice at any time and are able to communicate with them in private [RCR Sec 57(2); Bill of Rights 2(e)]
      • Persons in care are not permitted to receive visitors of choice at any time.
    • Reportable incidents have been reported to the Medical Health Officer in the form and manner required. [RCR Sec 77(2)(c)]
    • Reportable incidents have been reported with appropriate notifications [RCR Sec 77(2)(a)(b)(d);DOLSOP Preventing Opioid Overdose]
    • The written policies and procedures are reviewed and revised if necessary at least once each year [RCR Sec 85(1)(b)]

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