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Walpole House - Community Living

2597 Walpole Crescent, North Vancouver BC V7H 1K6 · Community Living

Official record from Vancouver Coastal →

Inspection summary

Walpole House - Community Living has been inspected 5 times by Vancouver Coastal Health since October 22, 2021. The most recent inspection, on January 7, 2026, recorded 4 infractions.

None of the 5 inspections on record were free of infractions. In the past 12 months there was 1 inspection with 4 infractions recorded. All recorded findings relate to upkeep, equipment or paperwork rather than direct health risks.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 17 times across 5 separate inspections, most recently on January 7, 2026. For example: There are written and implemented policies and procedures to guide staff in the care and supervision of the persons in care [RCR Sec 85(1)(a), (d)]

  • Food safety training and certificationLower risk

    Many jurisdictions require a trained or certified person on site, such as a certified food handler. These findings mean the training record or the trained person was missing at the time. They do not by themselves mean anything was handled unsafely.

    Recorded 5 times across 5 separate inspections, most recently on January 7, 2026. For example: If a person in care is restrained, the information required by the regulation is recorded in the care plan of the person in care [RCR Sec 84]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be clean and in good repair, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate health risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded once on January 7, 2026. For example: The privacy of persons in care is respected, including the privacy of bedrooms, belongings and storage area. [RCR Sec 53; Bill of Rights 2 (d)]

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 3 times across 3 separate inspections, most recently on June 30, 2023. For example: A restraint may be used if the restraint is necessary to protect the person in care or others from imminent serious physical harm, or there is agreement as per the regulation [RCR Sec 74 (1)]

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

5 inspections

  1. Routine

    4 infractions

    • The privacy of persons in care is respected, including the privacy of bedrooms, belongings and storage area. [RCR Sec 53; Bill of Rights 2 (d)]
    • There are written and implemented policies and procedures to guide staff in the care and supervision of the persons in care [RCR Sec 85(1)(a), (d)]
    • The facility has written policies and procedures as prescribed by the regulation [RCR Sec 85(2)(b-l)]
    • If a person in care is restrained, the information required by the regulation is recorded in the care plan of the person in care [RCR Sec 84]
  2. Routine

    5 infractions

    • The care plan(s) contains all items that must be recorded under this regulation [RCR Sec 81(3)]
      • Does not address if there is agreement to the use of restraints under section 74 (1) (b) [when restraints may be used], the type or nature of restraint and the frequency of reassessment.
    • A restraint may be used if the restraint is necessary to protect the person in care or others from imminent serious physical harm, or there is agreement as per the regulation [RCR Sec 74 (1)]
      • There was no agreement in writing from the person in care or their representative.
      • There was no agreement in writing from the medical practitioner or nurse practitioner
    • There are written and implemented policies and procedures to guide staff in the care and supervision of the persons in care [RCR Sec 85(1)(a), (d)]
      • Policies and procedures are not implemented by staff.
    • The facility has written policies and procedures as prescribed by the regulation [RCR Sec 85(2)(b-l)]
      • There is no written policy and procedure for the use of restraints in an emergency.
    • If a person in care is restrained, the information required by the regulation is recorded in the care plan of the person in care [RCR Sec 84]
      • The result of any reassessment of the use of the restraint is not recorded.
      • The alternatives that were considered to the use of the restraint, and which, if any, were implemented or rejected is not recorded.
      • The duration of the restraint and the monitoring of the person in care during the restraint are not recorded.
  3. Routine

    5 infractions

    • The care plan(s) contains all items that must be recorded under this regulation [RCR Sec 81(3)]
      • Does not address if there is agreement to the use of restraints under section 74 (1) (b) [when restraints may be used], the type or nature of restraint and the frequency of reassessment.
    • A restraint may be used if the restraint is necessary to protect the person in care or others from imminent serious physical harm, or there is agreement as per the regulation [RCR Sec 74 (1)]
      • There was no agreement in writing from the person in care or their representative.
      • There was no agreement in writing from the medical practitioner or nurse practitioner
    • There are written and implemented policies and procedures to guide staff in the care and supervision of the persons in care [RCR Sec 85(1)(a), (d)]
    • The facility has written policies and procedures as prescribed by the regulation [RCR Sec 85(2)(b-l)]
      • There is no written policy and procedure for the use of restraints in an emergency.
    • If a person in care is restrained, the information required by the regulation is recorded in the care plan of the person in care [RCR Sec 84]
      • The result of any reassessment of the use of the restraint is not recorded.
      • The alternatives that were considered to the use of the restraint, and which, if any, were implemented or rejected is not recorded.
      • The duration of the restraint and the monitoring of the person in care during the restraint are not recorded.
  4. Routine

    5 infractions

    • Prior to and or on admission persons in care are informed on how to express concerns or make complaints to the medical health officer or the Patient Care Quality Office [RCR Sec 48(1) (c); Bill of Rights 3(e)]
      • Persons in care are not advised on how to express concerns or make complaints to the medical health officer.
    • The care plan(s) contains all items that must be recorded under this regulation [RCR Sec 81(3)]
      • Does not include a fall prevention plan.
      • Does not include a plan for following up on any falls suffered by a person in care.
      • Does not address if there is agreement to the use of restraints under section 74 (1) (b) [when restraints may be used], the type or nature of restraint and the frequency of reassessment.
    • There are written and implemented policies and procedures to guide staff in the care and supervision of the persons in care [RCR Sec 85(1)(a), (d)]
      • There is a lack written policies and procedures to guide staff.
    • The facility has written policies and procedures as prescribed by the regulation [RCR Sec 85(2)(b-l)]
      • There is no written policy and procedure for the use of restraints in an emergency.
      • There is no written policy and procedure to monitor the nutrition of a person in care.
    • If a person in care is restrained, the information required by the regulation is recorded in the care plan of the person in care [RCR Sec 84]
  5. Routine

    7 infractions

    • The care plan(s) contains all items that must be recorded under this regulation [RCR Sec 81(3)]
      • Does not address if there is agreement to the use of restraints under section 74 (1) (b) [when restraints may be used], the type or nature of restraint and the frequency of reassessment.
    • The implementation of care plans is monitored on a regular basis to ensure proper implementation [RCR Sec 81(4)(a)]
    • For facilities with 24 or fewer persons in care the nutrition plan(s) is reviewed on a regular basis. [RCR Sec 83(3)(a)]
    • There are written and implemented policies and procedures to guide staff in the care and supervision of the persons in care [RCR Sec 85(1)(a), (d)]
      • There is a lack written policies and procedures to guide staff.
    • The facility has written policies and procedures as prescribed by the regulation [RCR Sec 85(2)(b-l)]
      • There is no written policy and procedure on the orientation of new managers and employees, including orientation respecting the policies and procedures of the community care facility, the regulations and the Act.
      • There is no written policy and procedure to monitor the nutrition of a person in care.
      • There is no written policy and procedure on the appropriate manner and schedule of record keeping.
      • There is no written policy and procedure regarding continuing education of managers and employees.
    • If a person in care is restrained, the information required by the regulation is recorded in the care plan of the person in care [RCR Sec 84]
    • Records referred to in this regulation sections 78 to 81, 85, 88 and 89 are kept in a single place at the facility [RCR Sec 91(2)(a)]

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