WHGH - Cafe and Gift Shop
75 Parkview Rd Hagersville ON N0A 1H0 · Snack Bar / Refreshment Stand
Inspection summary
WHGH - Cafe and Gift Shop has been inspected 3 times by Haldimand-Norfolk Health Unit (now Grand Erie Public Health) since March 11, 2026. The most recent inspection, on August 12, 2026, found no infractions.
1 of 3 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 9 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Pests and Food temperature control.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Cleaning and sanitizingHigher risk
Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.
Recorded 2 times across 2 separate inspections, most recently on April 9, 2026. For example:
Sanitizer test kits are available (NC)
PestsHigher risk
Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.
Recorded once on March 11, 2026. For example:
Pest control records are available on site (NC)
Food temperature controlHigher risk
Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.
Recorded once on March 11, 2026. For example:
Accurate thermometers are available on site (NC)
Food safety training and certificationLower risk
Most jurisdictions require a certified food handler or manager on site, and some require allergen or food-worker training. These findings mean the paperwork or the trained person was missing at the time. They do not by themselves mean food was handled unsafely.
Recorded 4 times across 2 separate inspections, most recently on April 9, 2026. For example:
For food service premises, there is at least one food handler or supervisor on the premises who has completed food handler training (NC)
Other findingsLower risk
Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.
Recorded once on March 11, 2026. For example:
Notice of intention to commence operation provided (NC)
About this data
These results come from Haldimand-Norfolk Health Unit (now Grand Erie Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
3 inspections
- Required
0 infractions
- Required
2 infractions
- Sanitizer test kits are available (NC)
- Ensure sanitizing test kits are readily available where the sanitization takes place
- For food service premises, there is at least one food handler or supervisor on the premises who has completed food handler training (NC)
- Ensure that there is at least one food handler or supervisor on site who has completed food handler training during every hour in which the premises is operating
- Sanitizer test kits are available (NC)
- Complaint
7 infractions
- Dedicated hand washing stations provided for food handlers (C)
- Ensure hand washing stations are only used for the purpose of hand washing of employees
- Food handlers who come into contact with food and utensils shall do so in a sanitary manner (C)
- Ensure food handlers wear clean outer garments
- Ensure food handlers take reasonable precautions to prevent contamination of food by hair
- Notice of intention to commence operation provided (NC)
- Provide notice of an intention to begin operation of a food premise to the medical officer of health
- Pest control records are available on site (NC)
- Ensure all pest control measures taken are recorded
- Ensure all pest control records are retained on-site for at least one year
- Sanitizer test kits are available (NC)
- Ensure a sanitizing test kit is provided for all sanitizing agents used within the food premise
- Accurate thermometers are available on site (NC)
- Provide an easy-to-read, accurate indicating thermometer to check food storage temperatures
- Provide an easy-to-read, accurate probe thermometer to measure the internal temperature of hazardous and/or potentially hazardous foods
- For food service premises, there is at least one food handler or supervisor on the premises who has completed food handler training (NC)
- Ensure that there is at least one food handler or supervisor on site who has completed food handler training during every hour in which the premises is operating
- Dedicated hand washing stations provided for food handlers (C)
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