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7-Eleven #27594

9724 Hwy 97 Lake Country BC V4V 1T6 · Restaurant - Food Service

Official record from Interior Health →View on Google Maps →

Details

Google rating
3.2 / 5 (18)

Opening hours

  • FridayOpen 24 hours
  • MondayOpen 24 hours
  • SaturdayOpen 24 hours
  • SundayOpen 24 hours
  • ThursdayOpen 24 hours
  • TuesdayOpen 24 hours
  • WednesdayOpen 24 hours

Contact details, hours and reviews from Google Maps

Inspection summary

7-Eleven #27594 has been inspected 9 times by Interior Health Authority since January 31, 2013. The most recent inspection, on November 25, 2025, found no infractions.

3 of 9 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 0 infractions recorded. The higher-risk findings here relate to: Food temperature control, Protecting food from contamination and Cleaning and sanitizing.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 3 times across 3 separate inspections, most recently on November 29, 2021. For example: 2 Are proper temperature controls maintained to ensure safe storage and display of foods?

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded 2 times across 2 separate inspections, most recently on November 29, 2021. For example: 5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded once on November 23, 2023. For example: 3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?

  • Food safety training and certificationLower risk

    Most jurisdictions require a certified food handler or manager on site, and some require allergen or food-worker training. These findings mean the paperwork or the trained person was missing at the time. They do not by themselves mean food was handled unsafely.

    Recorded 2 times across 2 separate inspections, most recently on November 26, 2024. For example: 5 Are the FOODSAFE training requirements being met?

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 2 times across 2 separate inspections, most recently on November 23, 2023. For example: 1 Does the operator have a valid operating permit or approval to operate?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

9 inspections

  1. Monitoring

    0 infractions

  2. Monitoring

    1 infraction

    • F3.5 Are the FOODSAFE training requirements being met?
      • Observation(s): Please inform of staff FOODSAFE training. At least one employee present in the establishment must have valid FOODSAFE certificate or equivalent training.
      • F3.6B In the absence of the operator, at least one employee present in the establishment must have valid FOODSAFE certificate or equivalent training.
  3. Monitoring

    2 infractions

    • F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
      • Observation(s): Sanitizer found in bottle tested 0 ppm QUATS. Ensure that sanitizer is changed every 4 hours to maintain a concentration of 200 - 400 ppm QUATs. Corrective action: Sanitizer bottle was emptied and refilled with new solution.
    • F3.1 Does the operator have a valid operating permit or approval to operate?
      • Observation(s): Decal expired. Corrective Action: Please obtain current decal for March 2024 expiry. Find decal or contact Interior Health office to order new decal.
  4. Monitoring

    4 infractions

    • F1.2 Are proper temperature controls maintained to ensure safe storage and display of foods?
      • Observation(s): Sauces on counter beside ovens specifically say "Must be refrigerated after opening". Corrective Action: Ensure sauces are only out for use before placing back into the cooler. Product must be stored at 4°C or below.
      • F1.2B Potentially hazardous foods must be stored or displayed at a temperature of 4 °C (40 °F) or colder.
    • F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
      • Observation(s): Purse stored on back prep table/cooler. Corrective Action: Do not store personal items on food preparation surfaces. Ensure all food preparation surfaces are washed, rinsed, sanitized, and air dried. Surfaces and equipment used for food preparation must be maintained in a clean and sanitary manner.
      • F2.5E Equipment or materials not required for food related operations must be removed from the premises.
    • F3.1 Does the operator have a valid operating permit or approval to operate?
      • Observation(s): Decal expired. Corrective Action: Please obtain current decal for March 2022 expiry. Find decal or contact Interior Health office to order new decal.
    • F3.6 Are the FOODSAFE training requirements being met?
      • Observation(s): Please inform of staff FOODSAFE training. At least one employee present in the establishment must have valid FOODSAFE certificate or equivalent training.
      • F3.6B In the absence of the operator, at least one employee present in the establishment must have valid FOODSAFE certificate or equivalent training.
  5. Monitoring

    1 infraction

    • F1.2 Are proper temperature controls maintained to ensure safe storage and display of foods?
      • Observation(s): The open front cooler that contains the sandwiches, salads and chicken dishes was 8C. Lower cooler temp to below 4C immediately. All other coolers are maintained below 4C.
  6. Monitoring

    2 infractions

    • F2.4 - Are foods handled in a sanitary manner and protected from contamination?
      • Observation(s): Non-food and non-food-related items (eg. Pens and Markers) were found being stored inside the sandwich cooler.
    • F3.4 - Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?
      • Observation(s): 1.) The light covers above the 2-compartment sink and the sandwich cooler were found missing. 2.) A hose that was used previously to fill up the mop bucket was still being attached to the faucet and often become submerged in water when the two-compartment sink is filled up. This can lead to potential contamination of potable water in case of back-siphonage.
  7. Monitoring

    1 infraction

    • 2 - Are proper hot holding procedures followed?
      • Observation(s): The hot holding unit for the hot dogs and related items was 45C Ensure hot holding is always above 60C and closely monitored. Hot holding temps are monitored and recorded in a daily log book = excellent
  8. Monitoring

    0 infractions

  9. Monitoring

    0 infractions

Nearby inspected facilities

Reviews

Reviews provided by Google Maps
  • UtrubanZeterianGaming

    DO NOT ORDER FROM HERE FOR DELIVERY!!! Multiple times I have ordered from this location, and multiple times I have NEVER gotten what I ordered or even gotten good customer service over phone, in person, or on app. I have refrained from giving a review but after this latest blunder - and that term is being generous - I hold my tongue no longer. Tonight I ordered over $70 worth of snacks, and beverages. What i received was not even a FRACTION of that. Linked are two images, one of my receipts showing proof of this, the other showing what I actually got. This is unacceptable, and frankly this is the last time I ever go to this place. Only reason I will ever stop at this location is for the ATM as it is the only Scotia location in Lake Country. Lale Country 7/11, you need to seriously reevaluate your employees, most times they are just talking on the phone while customers are in store.

  • M M

    This place has a few staff who have been there for a long time and they are hard works and nice. But so many of the newer staff are not ever in a good mood and 1 newer lady snapped at customers so I asked her if she was OK when it was my turn to cash out. I also saw some of the over flow cups/lids ect it's very, very gross inside the cupboards. The hot & ready foods are left to dry out and sometimes looks gross. It's so busy at this location, we don't understand why they can't just write off the little loss of not sellable food over leaving a few unsold past sellable hot food items out in the case. I was told by a manager when I said something and his response was because they don't want any wasted hot food sales so they leave it empty or crusty. Then offer if for free when it's come up to not being able be sold and do something positive with the food over more food waste????

  • Peter M.

    Never thought I'd be writing a review for a 7/11 in my lifetime but this has been my go to convenience store since birth. I have steadily watched this store become worse and worse the last few years in practically every way and it's just getting lame. Never stock the items that are frequently purchased and take weeks to restock, every batch of cookies is rock hard and stale. Half the time I show up with multiple items in mind I leave empty handed. Are we seriously still learning that we need to stock more of the items we sell more of? Figured as a convenience store you'd have that one figured out by now. Get a grip guys.

  • Paige Elzinga

    Sukhwinder was a horrible cashier tonight, he made us wait forever was not even at the till and once he finally did come he didn’t even say anything to us, no “sorry for the wait” nothing, not a word. He just immediately started scanning the items. I asked for beef and cheese taquitos and he said very rudely “they’re not ready yet” rather than saying “sorry they aren’t quite ready yet can I offer another flavour.” During this whole time he was on a personal phone call with either his friends or family as well and was talking on it on speaker not paying attention to us or the fact there was a line behind us just taking his sweet time on the phone call. I immediately said he was a very rude cashier loud enough so he could hopefully hear me. He needs to learn how to be trained properly in customer service or hire someone better

  • Shannon McHugh

    I enjoy going to the 7-11 in lake country because the staff are friendly. It’s a bonus that it’s open all night, I will keep coming back :)

  • corey caldwell

    I'll never being going back to this 711 location again until they can hire someone with some intelligence!? I asked for 10$ on pump 4.. the person said 3? No 4! I go out to the pump and number 4 isn't working... I go back into the store and the cashier said she put it on 3!... I literally said pump 4.. twice! I was so pissed off I just left... congratulations 2 who ever got the free gas! And a big number 1 salute to that cashier!

  • Kaitlyn Beauchamp

    I ordered DoorDash from here and instead of canceling the order the 7-11 workers replaced everything they didn’t have with random things. My tacitos were supposed to be beef ones, instead I took a bite only to find out I was eating jalapeño. I’m alergic to jalapeño. 😒

  • Caching. Life

    Coffee has been steadily going down hill lately in the mornings. I find when the male employees are working in the morning when I stop for gas, the coffee station is a mess and usually out if coffee or old and Luke warm. When the female employees are working I have better luck with fresh hot coffee

  • UtrubanZeterianGaming

    DO NOT ORDER FROM HERE FOR DELIVERY!!! Multiple times I have ordered from this location, and multiple times I have NEVER gotten what I ordered or even gotten good customer service over phone, in person, or on app. I have refrained from …

  • M M

    This place has a few staff who have been there for a long time and they are hard works and nice. …

  • Peter M.

    Never thought I'd be writing a review for a 7/11 in my lifetime but this has been my go to convenience store since birth. I have steadily watched this store become worse and worse the last few years in practically every way and it's just …

  • Paige Elzinga

    Sukhwinder was a horrible cashier tonight, he made us wait forever was not even at the till and once he finally did come he didn’t even say anything to us, no “sorry for the wait” nothing, not a word. He just immediately started scanning …

  • Shannon McHugh

    I enjoy going to the 7-11 in lake country because the staff are friendly. It’s a bonus that it’s open all night, I will keep coming back :)

  • corey caldwell

    I'll never being going back to this 711 location again until they can hire someone with some intelligence!? I asked for 10$ on pump 4.. the person said 3? No 4! I go out to the pump and number 4 isn't working... I go back into the store and …

  • Kaitlyn Beauchamp

    I ordered DoorDash from here and instead of canceling the order the 7-11 workers replaced everything they didn’t have with random things. My tacitos were supposed to be beef ones, instead I took a bite only to find out I was eating jalapeño. I’m alergic to jalapeño. 😒 …

  • Caching. Life

    Coffee has been steadily going down hill lately in the mornings. I find when the male employees are working in the morning when I stop for gas, the coffee station is a mess and usually out if coffee or old and Luke warm. When the female employees are working I have better luck with fresh hot coffee

  • TheWinnerguy99

    This place is terrible. Good selection. But staff is terrible. Cashier at night is usually talking to girls on his phone while he is dealing with you and won’t even talk to you. What a joke

  • Chandara Patel

    No free wifi to allow you to spend your points yet they still ask you to put your number in

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