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7-Eleven #29916

2903 Skaha Lake Rd Penticton BC V2A 5G6 · Restaurant - Food Service

Official record from Interior Health →View on Google Maps →

Details

Google rating
2.7 / 5 (18)

Opening hours

  • FridayOpen 24 hours
  • MondayOpen 24 hours
  • SaturdayOpen 24 hours
  • SundayOpen 24 hours
  • ThursdayOpen 24 hours
  • TuesdayOpen 24 hours
  • WednesdayOpen 24 hours

Contact details, hours and reviews from Google Maps

Inspection summary

7-Eleven #29916 has been inspected 12 times by Interior Health Authority since September 5, 2013. The most recent inspection, on November 28, 2025, found no infractions.

7 of 12 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 0 infractions recorded. The higher-risk findings here relate to: Food temperature control, Cleaning and sanitizing and Handwashing and staff hygiene.

The last 4 inspections in a row found no infractions. Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 3 times across 3 separate inspections, most recently on September 23, 2021. For example: 2 Are proper temperature controls maintained to ensure safe storage and display of foods?

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 2 times across 2 separate inspections, most recently on November 21, 2018. For example: 3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded 2 times across 2 separate inspections, most recently on November 21, 2018. For example: 7 Are there handwashing stations available and properly supplied?

  • Equipment and utensilsLower risk

    Equipment has to be built from cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked shelf, a worn gasket or utensils stored the wrong way. They are generally lower risk but show how well the kitchen is maintained.

    Recorded 2 times across 2 separate inspections, most recently on September 7, 2017. For example: 4 - Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded once on January 14, 2016. For example: 13 - Is the premises construction and layout unchanged and in accordance with approved plans?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

12 inspections

  1. Monitoring

    0 infractions

  2. Monitoring

    0 infractions

  3. Monitoring

    0 infractions

  4. Monitoring

    0 infractions

  5. Monitoring

    1 infraction

    • F1.2 Are proper temperature controls maintained to ensure safe storage and display of foods?
      • Observation(s): Condiment & hot dog toppings cooler had an ambient temperature of 15°C/59°F and the condiments were ~13-14°C. The last time the cooler was checked for temperature was at 10am and the cooler temperature was recorded as 39°F Operator discarded condiments & toppings and confirmed that the cooler would be serviced to be able to maintain 4°C/39°F or below before being used again
  6. Monitoring

    0 infractions

  7. Monitoring

    2 infractions

    • F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
      • Observation(s): No sanitizer spray bottle available to staff at the food preparation area.
    • F2.7 Are there handwashing stations available and properly supplied?
      • Observation(s): There is no paper towels at the food preparation area. This is a repeat infraction from previous inspection.
  8. Monitoring

    2 infractions

    • F1.4 - Are proper refrigeration, freezing and thawing procedures followed?
      • Observation(s): Inaccurate readings from the middle cooler behind the hot holding case shown on temperature log due to staff recording outside digital temperature which is not accurate. Please use internal thermometers within the coolers to verify ambient air temperatures. Recommend revising current temperature sheet to include a spot for thermometer calibration as well as initials of staff who took the temperatures.
    • F3.4 - Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?
      • Observation(s): Ponding water on floor in back kitchen due to a leak in the air condition unit. Please have this unit serviced.
  9. Monitoring

    5 infractions

    • 8 - Are equipment, food contact surfaces and utensils washed, sanitized and stored in a manner that removes/prevents contamination?
      • Observation(s): - foods in storage are in uncovered containers - shelving in 'cooler component case' showing signs of corrosion - please replace
    • 13 - Is the premises construction and layout unchanged and in accordance with approved plans?
      • Observation(s): - new food prep area: - installation of grease trap adjacent to hand sink has necessitated the move of storage rack and landing table - utility cart for chicken prep not in place - garbage can not in place - storage for 3-bottle method of cleaning not established - floor-wall junction not properly protected by coving - holes in FRP need sealing
    • 14 - Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?
      • Observation(s): - back sanitation area: - ceiling tiles need to be non-absorbent suitable for commercial food prep - holes in FRP need sealing - please install shroud/hood over drying racks - please seal all surfaces to render them non-absorbent -
    • 15 - Are there handwashing stations available and properly supplied?
      • Observation(s): - hand wash sink in new area needs dispensed soap and paper towel
    • 17 - Are written food handling procedures (Food Safety Plan) current and available on site?
      • Observation(s): - please ensure the appropriate food safety plan is used for training
  10. Monitoring

    0 infractions

  11. Monitoring

    0 infractions

  12. Monitoring

    1 infraction

    • 15.2 - Are potentially hazardous foods stored or displayed 4°C or colder or 60°C or hotter?
      • Observation(s): - front heated rollers: the left-side unit reading a little cool (~55 degC) - must be 60 degC or hotter

Nearby inspected facilities

Reviews

Reviews provided by Google Maps
  • Dave

    Try the japanese egg salad sandwich today. It tastes exactly the same as a regular egg salad sandwich. Cookies were delicious.

  • Andrew Verge

    I stopped for a quick coffee refill and left my keys inside the car. When I was returning, my excited puppy, jumped and hit the power door locks, locking me out and the dog inside. I went inside and got some immediate assistance from the very helpful staff and was able to get a piece of scrap metal to be able to get inside the car. Thanks 7-Eleven Skaha! 🙏🙏🙏 Customer for life here!!

  • Alex

    Disappointedly, this store has changed from supplying packets of mustard or ketchup with their hot dogs , instead they seem to have chosen to have their employees dump the mustard or ketchup on their own for a delivery. Not even in the amounts that I would like. Unfortunately, by the time my SKIP order got to me the buns were too soggy and falling apart. The inside of the boxes were smeared with all the ketchup and mustard. Even if you had to charge an extra 50 cents for packets, that would be a better choice than what was delivered to my grandkids tonight. Awful! Had a response from the so-called owner to contact at some shady website for more information related to my complaint. Mr. Whoever you are “owner “, look at the photos of what I received - besides my explanation and photos, what else do you need to know to fix the problem? This was Skip order # 721723194. October 22, 2025.

  • emilee fischer

    my afternoon girls that work there are awesome! they never disappoint! they are always super welcoming when me and my fiance come in. i recently had a baby and have been going in 2-3 times everyday to get a slurpee while i was pregnant and they were always super excited to see me and ask how im doing. now when i go get my daily slurpee, they always ask how my daughter is. they are super kind people!

  • Chandara Patel

    Boycot 7/11 such as this who asvertise and make you type your number for a point program that needs wifi to spend but don't have working wifi. It is a scam. When they had wifi the points were worth the time, now no so much

  • Shyzy. C.A.

    We went to this 7-Eleven around 10:00 PM January 11, 2026! and had a very unpleasant experience. The two staff members on duty were rude and unwelcoming. They gave us hostile looks and were talking to each other in another language while looking at us, which made us feel very uncomfortable. We were planning to make a purchase, but because of their attitude and lack of basic customer service, we decided not to buy anything and just leave. One staff member wearing glasses also spoke in a disrespectful tone and slammed the cash tray on the till, clearly showing frustration. I hope management takes this seriously and provides proper customer service training, as this kind of behavior drives customers away.🤬🤬

  • ROMAN

    I have been visiting this 7-Eleven located at 2903 Skaha Lake Road, for over 2 years, and I have never experienced such a terrible and unpleasant visit as I did last night between 9:30 and 10:00 p.m. The employee working Navpreet at that time was extremely rude and unprofessional. From the moment I entered, she didn’t greet me or provide any customer service. She kept watching me closely me around the store as if I was doing something wrong, which made me feel very uncomfortable. Even though I was polite and respectful while speaking to her, she still spoke to me in a very rude and disrespectful manner. As a man i have women’s in my family too and i always treat women with respect and have never spoken to anyone in a disrespectful way, but her attitude and words were completely inappropriate and uncalled for. I also noticed that there was another employee working at the same time , that guy was very polite and professional, which makes the rude behavior of her even more noticeable. I don’t understand why she acted this way, but it made the whole shopping experience stressful and unpleasant. As people living in this country, customers deserve to be treated with respect, common courtesy, and basic manners. Unfortunately, this employee did not value gratitude, greeting customers, or showing respect. This behavior is unacceptable, especially in a public-facing role where good customer service should be standard. I’ve been a regular at this location for over 2 years, and I have never experienced such unwelcoming and disrespectful treatment before. Customers should never feel disrespected, watched, or treated unfairly just for coming in to shop. Management needs to ensure they hire good people who understand how to treat customers properly and provide proper training to maintain professional and respectful service. She doesn’t even seem to understand what good customer service is, because she didn’t make any effort to show basic etiquette or courtesy, which made the experience even more unpleasant. I strongly hope that store management takes this seriously and addresses this issue, so that proper training and attention to customer service are provided at this location.

  • Ange Volk

    Travelling over 10 hours to get to Penticton.. specifically find a 711 so it's open for a top up of fuel and restroom break. Guy won't even give you the washroom key after filling up and purchasing items inside. Ignorant to deny a paying customer basic human needs.

  • Dave

    Try the japanese egg salad sandwich today. It tastes exactly the same as a regular egg salad sandwich. Cookies were delicious.

  • Andrew Verge

    I stopped for a quick coffee refill and left my keys inside the car. When I was returning, my excited puppy, jumped and hit the power door locks, locking me out and the dog inside. I went inside and got some immediate assistance from the …

  • Alex

    Disappointedly, this store has changed from supplying packets of mustard or ketchup with their hot dogs , instead they seem to have chosen to have their employees dump the mustard or ketchup on their own for a delivery. Not even in the …

  • emilee fischer

    my afternoon girls that work there are awesome! they never disappoint! they are always super welcoming when me and my fiance come in. i recently had a baby and have been going in 2-3 times everyday to get a slurpee while i was pregnant and …

  • Chandara Patel

    Boycot 7/11 such as this who asvertise and make you type your number for a point program that needs wifi to spend but don't have working wifi. It is a scam. When they had wifi the points were worth the time, now no so much

  • Shyzy. C.A.

    We went to this 7-Eleven around 10:00 PM January 11, 2026! and had a very unpleasant experience. The two staff members on duty were rude and unwelcoming. They gave us hostile looks and were talking to each other in another language while …

  • ROMAN

    I have been visiting this 7-Eleven located at 2903 Skaha Lake Road, for over 2 years, and I have never experienced such a terrible and unpleasant visit as I did last night between 9:30 and 10:00 p.m. The employee working Navpreet at that …

  • Ange Volk

    Travelling over 10 hours to get to Penticton.. specifically find a 711 so it's open for a top up of fuel and restroom break. Guy won't even give you the washroom key after filling up and purchasing items inside. Ignorant to deny a paying customer basic human needs.

  • Sienna emde

    every time I call for a taquito, they said they have none on the grill and I said can you put some on the grill and they say they’re cleaning the grill but they’re not and they never actually are. i walk there and they will not be cleaning the grill it’ll still be turning

  • Emma Redding-Noel

    An associate named “Tushar” denied me service after being present two government issued IDs. The name is in quotation marks as the associate was not wearing a name tag, and was wearing a pair of headphones. This associate also kept the …

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