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Arrow Lake Tavern Restaurant

515 Broadway St Nakusp BC V0G 1R0 · Restaurant - Food Service

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Details

Google rating
4.4 / 5 (18)

Opening hours

  • Friday11:30 AM–9 PM
  • Monday11:30 AM–9 PM
  • Saturday11:30 AM–9 PM
  • Sunday11:30 AM–9 PM
  • Thursday11:30 AM–9 PM
  • Tuesday11:30 AM–9 PM
  • Wednesday11:30 AM–9 PM

Contact details, hours and reviews from Google Maps

10 inspections

  1. Monitoring

    0 infractions

  2. Monitoring

    0 infractions

  3. Monitoring

    0 infractions

  4. Monitoring

    0 infractions

  5. Monitoring

    0 infractions

  6. Monitoring

    1 infraction

    • F1.2 Are proper temperature controls maintained to ensure safe storage and display of foods?
      • F1.2B Potentially hazardous foods must be stored or displayed at a temperature of 4 °C (40 °F) or colder.
  7. Monitoring

    5 infractions

    • F1.4 - Are proper refrigeration, freezing and thawing procedures followed?
      • Observation(s): F1.4-1 3-door line cooler (#5) was found to be at 8-10 °C. Thermometer inside showed a temperature of 10 °C. F1.4-2 Upright server cooler (#9) was found to be at 8-10 °C at the time of inspection. F1.4-3 Prep salad cooler (#4) was found to be at 8-10 °C at the time of inspection. NSF certified thermometer does not appear to be accurate. F1.4B NSF certified thermometer(s) required for salad cooler (appear to be inaccurate). • Temperature logs are currently not being taken daily for cold holding equipment - last entry was 07Jul2017. Operator to restart taking temperatures daily.
      • F1.4A - Potentially hazardous food must be maintained at 4°C or colder.
      • F1.4B - Accurate thermometers must be provided to monitor equipment.
    • F2.3 - Are equipment, food contact surfaces and utensils washed, sanitized and stored in a manner that removes/prevents contamination?
      • Observation(s): F2.3E Wiping cloths in continuous use being kept at room temperature can allow bacteria to grow and re-contaminate surfaces and hands. Place wiping cloths in buckets of 200 ppm sanitizer (e.g. chlorine bleach). Change buckets every 2 hours, or earlier if lots of debris to prevent cross-contamination. Set a timer to remind you when to change the buckets of sanitizer. Test with chemical test strips. F2.3G Chemical test strips required to verify the concentration of sanitizer used. Please obtain appropriate chemical test strips (e.g. chlorine). Chemical test strips can be obtained from your chemical supplier. • Mechanical dishwasher measured 188 °F at the rinse gauge and met the required 71 °C/160 °F minimum at the plate temperature.
      • F2.3E - Wiping cloths must be maintained and stored in a sanitary manner.
      • F2.3G - Equipment, utensils and food contact surfaces must be cleaned and sanitized in a manner that removes contamination.
    • F2.4 - Are foods handled in a sanitary manner and protected from contamination?
      • Observation(s): F2.4D Spray can of RAID was found on the counter in the back kitchen area next to some food equipment. Pesticides must be properly stored separately from foods to prevent contamination.
      • F2.4D - Chemicals, cleaners and other agents must be properly labeled and stored separately from foods to prevent contamination.
    • F3.4 - Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?
      • Observation(s): F3.4A Fluorescent lights require shatterproof light covers or "fluorescent bulb tube guards" on all lights above food processing, food storage, warewashing areas to prevent contamination with broken glass fragments in the event of bulb breakage. Fluorescent lights above line cooler/freezer (#5 & #6) requires shatterproof cover. F3.4B Cutting boards are showing some wear and are starting to become deeply scored, which makes the cutting boards harder to clean and sanitize properly. F3.4L-1 Daylight is visible around/under exterior door (across from staircase downstairs). Please install a door sweep/weather stripping to prevent the entry of pests. F3.4L-2 Daylight is visible around/under around exterior door (top) (door with "screen door". Please install a door sweep/weather stripping to prevent the entry of pests. F3.4L-3 Screen door is not tight to the frame, so it is an entry point for pests.
      • F3.4A - Premises must be provided with artificial lighting that is sufficient to permit sanitary operation and maintenance of the premises.
      • F3.4B - All equipment, utensils and food contact surfaces used on the premises must be kept in good working order to ensure the safe and sanitary handling of food.
      • F3.4L - The premises must be protected against entry of pests.
    • F3.8 - Are the sanitation procedures (Sanitation Plan) current and available on site?
      • Observation(s): F3.8A-C Please ensure your sanitation plan is always kept onsite and available for staff to review. This is a working document and should be available and updated as required.
      • F3.8A - Written procedures must include cleaning and sanitizing requirements for the establishment and all equipment and utensils.
      • F3.8B - Written procedures must include a list of all cleaning and sanitizing agents, including their concentration and uses.
      • F3.8C - Written procedures must include a list of all pesticides used in the establishment, including uses and storage requirements.
  8. Monitoring

    6 infractions

    • 4 - Are proper refrigeration, freezing and thawing procedures followed?
      • Observation(s): 4.1 Walk-in cooler food was found to be at 5-8 °C. 4.1 Pepsi cooler food was found to be at 5-8 °C. 4.1 3-door line cooler (#5) was found to be at 5-8 °C. Thermometer inside does not appear to be accurate. 4.1 Prep line cooler (#8) inside was found to be at 5-8 °C, top of prep line cooler (#8) was at 10-15 °C (inserts were very full). Thermometer inside does not appear to be accurate. Prep line cooler (#8) is opened a lot during operation and is reported to be switched out after 5 hours, which leaves foods in the danger zone for an extended period of time. 4.1 Garlic butter containing peeled garlic was found at room temperature. Garlic butter must be kept at 4 °C or less or the time at room temperature is NOT to exceed 2 hours. Garlic stored at room temperature can produce a nerve toxin that can cause paralysis and in some cases death (botulism). 4.2 Accurate NSF certified thermometer required for all cold holding equipment including freezers. Several of the NSF thermometers do not appear to be accurate anymore and require replacement. Other coolers and freezers are missing thermometers. Monitor and record temperatures daily on logs. It is good practice to monitor temperatures: at opening, after any rush periods (breakfast, lunch, dinner) and at closing. Note: Use the Multiple Units log provided and use one temperature log per temperature controlling unit and spread out the time the temperatures are measured starting at opening, evenly through operation period, and ending with closing. It is good practice to monitor temperatures every 2 hours.
      • 4.1 - Potentially hazardous food must be maintained at 4°C or colder.
      • 4.2 - Accurate thermometers must be provided to monitor equipment.
    • 8 - Are equipment, food contact surfaces and utensils washed, sanitized and stored in a manner that removes/prevents contamination?
      • Observation(s): 8.4 Meat slicer was found to have cut meat debris left on it during the inspection. 8.7 Wiping cloths were being stored in 200 ppm chlorine bleach, but chemical test strips are required to verify the concentration of sanitizer used. Please obtain appropriate chemical test strips (e.g. chlorine). Chemical test strips can be obtained from your food or chemical supplier. Mechanical high temperature dishwasher measured 74.3 °C/165.7 °F at the time of inspection meeting the 71 °C/160 °F requirement.
      • 8.4 - Clean In Place warewashing procedures must provide sufficient washing and sanitizing action to remove contamination.
      • 8.7 - Equipment, utensils and food contact surfaces must be cleaned and sanitized in a manner that removes contamination.
    • 9 - Are foods handled in a sanitary manner and protected from contamination?
      • Observation(s): 9.1 Recipe for Caesar dressing calls for the use of shell egg yolks only without any cook step to ensure any Salmonella bacteria are killed. Provided information handout for new egg pooling guideline that became effective Mar 1, 2016. Mixing several eggs together, also called "pooling eggs", is something that's done every day in many food premises. As long as the pooled eggs are properly handled and cooked, any Salmonella enteritidis (SE) bacteria will be killed. But if one of the pooled eggs is contaminated with SE, then the entire batch of pooled eggs can also become contaminated. While proper cooking of eggs will kill any SE that might be there, some dishes (e.g. Caesar dressing, tiramisu, custards, egg nog, Hollandaise, scrambled eggs, French toast, etc.) containing pooled eggs may not be cooked properly. If pooled eggs or dishes containing pooled eggs are not handled or cooked properly, it is more likely that people will get sick with SE. The new guidelines instruct food operators to use a liquid pasteurized egg product (available as whole egg (egg yolk & egg white), egg yolk and egg white) in place of shell eggs for dishes that are not cooked properly to prevent foodborne illness.
      • 9.1 - The operator must ensure that all food on the premises is protected from contamination.
    • 14 - Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?
      • Observation(s): 14.12 Daylight is visible under the double exterior back doors.
    • 15 - Are there handwashing stations available and properly supplied?
      • Observation(s): 15.3 Handwashing station in the main kitchen area was out of paper towel at the time of inspection.
      • 15.3 - Handwashing station must be supplied with single-service product for drying hands.
    • 18 - Are the sanitation procedures (Sanitation Plan) current and available on site?
      • Observation(s): 18 Operator to confirm sanitation plan is available onsite and kept in a location staff are aware of and able to access.
      • 18.1 - Written procedures must include cleaning and sanitizing requirements for the establishment and all equipment and utensils.
      • 18.2 - Written procedures must include a list of all cleaning and sanitizing agents, including their concentration and uses.
      • 18.3 - Written procedures must include a list of all pesticides used in the establishment, including uses and storage requirements.
  9. Monitoring

    1 infraction

    • 13.3 - Are wiping cloths maintained and stored in a sanitary manner?
      • Observation(s): Wiping cloths were observed on the counters in continuous use. Wiping cloths were placed into buckets of sanitizer (ozone) at the time of inspection. Ensure ozone solution is changed regularly (every 40 minutes as per your sanitation plan). Operator to provide information to EHO regarding where the 40 minute requirement came from.
      • 1 Observation, Moderate Severity of Consequences : Wiping cloths must be routinely washed in accordance with the sanitation plan.
      • 1 Observation, Moderate Severity of Consequences : Wiping cloths in continuous use must be stored in a container with proper sanitizing solution.
  10. Monitoring

    1 infraction

    • 1.1 - Is the owner and operator the same?
      • Observation(s): Recent change of name has occurred and change to permit is underway.
      • 1 Observation, Low Severity of Consequences : Owner or Operator changes must be approved by the Environmental Health Officer.

Reviews

Reviews provided by Google Maps
  • itsjustpips

    We stopped by for a quick pitstop after exploring the hot springs nearby. The menu was excellent and the veggie burger and fries was super tasty. It was quiet when we visited and we were able to get a seat out on the patio in the sun. Quick service, good food - what's not to like? P.s. the front desk gave our party of four a chocolate bar each on the way out. Perfect for finishing off our road trip!

  • sahar hosseinirad

    Great variety of food on the menu. Prawn with coconut sauce is very tasty( very small portion), lamb shank dish was delicious. Juicy mushroom burger was also one of our favourites. Park Schatzel was not a successful dish to our taste, it was very blend and dry. We typically like our cocktails less sweet so their margaritas were not our favourite drinks. We enjoyed Kramberry Salad. Flat bread with Brie cheese was really tasty! The bread itself was thin and nicely cooked. It was a perfect pairing for lamb dish. Overall good experience.

  • Brenda Heine

    Pub with large screen TV's. Not noisy at all. Excellent service, food was good. Had the borscht which was quite different from any I've ever had. Creamy with cheese? Nonetheless, it was tasty and very filling. Husband had the schnitzel which he reported being very good.

  • Lena Sterne

    Absolutely beautiful place to eat. Food was great in concept but everything we ordered was slightly over cooked. We had the Firecracker Prawns which were supposedly pan seared, but did not have any searing on them, they seemed to have been poached in the lime cilantro broth (too thin for a sauce) instead. They were overcooked, rubbery and did not have any flavour infused in them. The concept of the dish was perfect, the broth was delicious, but should have been reduced in order for it to be considered a sauce, and the prawns should have been actually seared with lime zest, garlic and pepper before meeting with the reduced sauce. The execution just fell flat especially considering we paid almost as much for these 8 prawns as we paid for the entree. We both had burgers, and again there was an issue with the execution. The toppings and sauces were absolutely delicious but both of our patties were hugely overcooked, to the point where they were dry and flavourless, like eating a kitchen sponge. Generally speaking burgers are hard to mess up, but some how the cook here totally failed. It is very disappointing to see a beautiful burger being ruined. The only thing that was actually done well were the fries and the gravy, they were both delicious.

  • Alexandria Bakken

    Ordered the chicken Cesar salad, tahin lime shrimp, crab dip, Buddha bowl, lettuce wraps and the mushroom ravioli. Omg. Eat here. Just all around amazing, home cooked food. 10/10 would eat here again. And you should absolutely try the mushroom ravioli. My goodness. Amazing.

  • Sumit Bansal

    They have delicious food and an exciting selection of beer on tap. We had the firecracker prawns, garden salad with blue cheese dressing and elk sausage linguini.. boy was it good! They are also the only place in town with a generator so it was nice having a place to hangout when the rest of town has no power in the middle of a storm.

  • Jacq Janzen

    Went for burgers & beers. Pretty decent GF buns available, burger was great! Whistler GF beer on the menu. Our waitress was very mindful of my order, I took a chance with yam fries (shared deep fryer) but she ensured no coating & double (and triple!!) checked to make sure nothing had changed. Was a great meal overall & I didn’t experience any symptoms of cross contamination & I really appreciated the service.

  • Tabby Lei

    The tavern far exceeded our expectations with delicious food, cold drinks and great service. The dining room is so cozy; it feels like we were eating at a friend’s house. We had lamb shank, Kootenay bowl and 2 helpings of agedashi tofu. It’s a gem.

  • itsjustpips

    We stopped by for a quick pitstop after exploring the hot springs nearby. The menu was excellent and the veggie burger and fries was super tasty. It was quiet when we visited and we were able to get a seat out on the patio in the sun. Quick …

  • sahar hosseinirad

    Great variety of food on the menu. Prawn with coconut sauce is very tasty( very small portion), lamb shank dish was delicious. Juicy mushroom burger was also one of our favourites. Park Schatzel was not a successful dish to our taste, it …

  • Brenda Heine

    Pub with large screen TV's. Not noisy at all. Excellent service, food was good. Had the borscht which was quite different from any I've ever had. Creamy with cheese? Nonetheless, it was tasty and very filling. Husband had the schnitzel which he reported being very good.

  • Lena Sterne

    Absolutely beautiful place to eat. Food was great in concept but everything we ordered was slightly over cooked. We had the Firecracker Prawns which were supposedly pan seared, but did not have any searing on them, they seemed to have been …

  • Alexandria Bakken

    Ordered the chicken Cesar salad, tahin lime shrimp, crab dip, Buddha bowl, lettuce wraps and the mushroom ravioli. …

  • Sumit Bansal

    They have delicious food and an exciting selection of beer on tap. We had the firecracker prawns, garden salad with blue cheese dressing and elk …

  • Jacq Janzen

    Went for burgers & beers. Pretty decent GF buns available, burger was great! Whistler GF beer on the menu. Our waitress was very mindful of my order, I took a chance with yam fries (shared deep fryer) but she ensured no coating & double …

  • Tabby Lei

    The tavern far exceeded our expectations with delicious food, cold drinks and great service. The dining room is so cozy; it feels like we were eating at a friend’s house. We had lamb shank, Kootenay bowl and 2 helpings of agedashi tofu. It’s a gem.

  • Supernaut

    Wow, the 3 of us dining here had a great experience with excellent food! Not sure why others had a miserable meal. Anyways the food was awesome and good service overall. I'd return.

  • Wally Molett

    Decided to have appies for dinner. The appies were pretty good and decently priced. The service was decent. Friday night so the place was busy and had a kind of party vibe. One of our favorite place to eat in Nakusp